| Independent security / no-logs audit | —Not applicableHosting/IaaS, not a no-logs VPN. Public ISO 27001, BSI C5 Type 2, and annual TOM review (TUV Rheinland) instead. | ❌Not foundIaaS provider, not a no-logs VPN. No public independent audit of logging practices found beyond the named ISO/SOC/PCI reports. |
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| ISO 27001 | ✅VerifiedISO/IEC 27001:2022; public SOCOTEC certificate. Scope: infrastructure, operation, support of Nuremberg, Falkenstein, Helsinki parks. | ⚠️Vendor claimedVendor: ISO 27001:2022 via EY CertifyPoint for Leaseweb Global B.V., Netherlands B.V., USA, Deutschland, UK, Singapore, Canada, Network B.V. Services listed: corporate infrastructure, bare metal, VPS, private/hybrid cloud, colo, web hosting, domains. Certificate download promised on the marketing security page (SPA). Independent register entry not retrieved in this pass. |
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| SOC 2 / SOC 3 | ❌Not foundHetzner states focus on ISO 27001 rather than SOC 2 for international market. | ⚠️PartialSOC 2 published for Leaseweb Canada, Inc. colocation (Security and Availability, UHY Forbes Andersen). Several entities have SOC 1 Type II (EY / ISAE 3402) covering cloud, dedicated, colo, and web hosting. |
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| GDPR / EU data protection | ⚠️Vendor claimedGerman entity; public privacy policy, Art. 28 DPA, TOMs, subprocessor list. Customer remains controller for data on rented systems. | ⚠️Vendor claimedNL entity; Clause 8 cites GDPR and the Dutch UAVG. Transfers outside the EEA only with safeguards. Global catalog still includes non-EU regions. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialEU entity / no known US parent, but optional US cloud uses Hetzner US LLC and US colocation (NTT, QTS); Singapore similarly. EU placements keep server data in EU per docs. Not legal advice. | ⚠️PartialDutch group, no known US parent, but the catalog includes US halls, Leaseweb USA, Inc., us-01 object storage, and optional Cloud Connect to AWS/GCP/Azure. NL Clause 8.3 can keep a Netherlands contract on Dutch DCs if you do not choose otherwise. Assessment row, not a vendor claim. Not legal advice. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedStandard DPA accept-in-console; sample PDF published; no custom wet-ink DPAs per vendor docs. | ⚠️Vendor claimedPrivacy page (search snippet) and NL/DE sales terms: processor language in Clause 8; standalone DPA on request in older DE terms. Sub-processor list on request (NL 8.4). |
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| EU AI Act | —Not applicableInfrastructure hosting, not an AI system product. | —Not applicableIaaS compute, storage, colo, and network. Public Cloud lists small-scale GPU/inference instance types, but the offering is not an AI system product. |
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| BSI C5 (cloud) | ✅VerifiedVendor publishes BSI C5 Type 2 attestation PDF for cloud services (German BSI catalogue). | Nicht angegeben |
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| KRITIS / section 8a BSIG | ⚠️Vendor claimedHetzner states BSI classification as operator of critical services and certification under section 8a BSIG. | Nicht angegeben |
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| PCI DSS | Nicht angegeben | ⚠️PartialVendor: PCI DSS 4.0 scoped to physical security at named DCs (AMS-01, FRA-01, LON-01, SIN-01, WDC-02, MTL-01/02/03). Services are not meant to process card data by default. |
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| NEN 7510 | Nicht angegeben | ⚠️Vendor claimedVendor: EY statement for Leaseweb Netherlands B.V. at AMS-01 (physical security, IS policy, risk, resilience, incidents, service deployment). Not inherited by the customer. |
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| CISPE IaaS Code of Conduct | Nicht angegeben | ⚠️Vendor claimedHistorical CISPE member listing and lobbyfacts affiliation. Current CISPE public register was not confirmed to contain a live Leaseweb service declaration in this pass. |
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