Compare Alceris Analytics and Matomo by Stackhero on capabilities, jurisdiction, assurance, and fit for European buyers.
Both listed as alternatives to: Fathom Analytics, Google Analytics, Matomo
Germany· Web Analytics
Needs review
Shortlist when you need German-operated, cookieless pageview/event analytics with a free monthly allowance and one-line install. Skip when you need self-hosting, open-source core, enterprise cert packs, or deep product analytics—consider Plausible, Simple Analytics, Pirsch, or Matomo instead.
France· Web Analytics
Needs review
Shortlist when you want full Matomo on a dedicated French-operated bare-metal instance with one-click updates and hourly billing—especially if you prefer unlimited site/seat product framing over hit-metered multi-tenant SaaS. Skip when you need EU-only with no US region option, root/SSH access, or a minimal cookieless counter—consider self-hosted Matomo, Friendly Analytics, or Plausible instead.
Highlighted rows differ between the two products.
| Feature | Alceris Analytics | Matomo by Stackhero |
|---|---|---|
| Country of origin | Germany | France |
| Category | Web Analytics | Web Analytics |
| Open source | No | Yes |
| Self-hosted | No | No |
| Headquarters | Germany | France |
| Legal entity | Manuel Bauer, Innere Passauer Str. 45, 94315 Straubing, Germany (VAT DE353601960) | Stackhero (RCS Paris 512 366 378, VAT FR92512366378), 1 rue de Stockholm, 75008 Paris, France |
| Governing law | Germany | French law; courts at registered head office (per Terms of service) |
| US parent / control | No known US parent | No known US parent |
| CLOUD Act exposure (indicative) | Medium | Medium |
| Hosting / residency | Vendor claims analytics data is stored and served only on European servers and aggregated on arrival. Named external paths: Paddle (paid billing MoR) and optional Google Search Console. No official named infrastructure/subprocessor inventory beyond those; public site IP/ASN currently associated with netcup GmbH (Germany). DNS nameservers observed on Hetzner. | Primary compute: Stackhero bare-metal cloud, customer-chosen region EU (France) or USA. Backups: stored in the EU per Matomo FAQ; encrypted atomic images retained up to ~3 months. Not built on AWS/GCP/Azure as the stated compute substrate. Payment processor (unnamed) handles card data; privacy policy mentions third-party messaging/stats tools without a full named subprocessor table. |
| Summary | German cookieless website analytics SaaS: aggregate pageviews, events, and UTM campaigns without cookies or IP logs, operated from Straubing with EU-oriented hosting claims. | French PaaS-managed Matomo on dedicated bare-metal instances: unlimited sites until capacity, one-click updates, EU or US region choice, with hourly billing and an automatic DPA. |
| Tags |
| At a glance | Alceris Analytics | Matomo by Stackhero |
|---|---|---|
| HQ | Straubing, Germany | Paris, France (1 rue de Stockholm, 75008) |
| Legal entity | Manuel Bauer (sole operator) | Stackhero — RCS Paris 512 366 378 |
| Deployment | Hosted SaaS only | Not listed |
| Open source | Product SaaS closed; WP plugin on WordPress.org | Not listed |
| Commercial model | Free volume-capped tier; paid via Paddle | Hourly instance billing; free trial; no standard commitment |
| Governing law | Germany (per terms) | Not listed |
| Stack | Not listed | Open-source Matomo on dedicated Stackhero VM |
| Hosting regions | Not listed | EU (France) or USA; backups in EU (vendor FAQ) |
| Certifications | Not listed | ISO 27001:2022 claimed (BAB #254338) |
| Key capabilities | Alceris Analytics | Matomo by Stackhero |
|---|---|---|
| Cookieless by design | Yes | Not listed |
| EU-operated (Germany) | Yes | Not listed |
| Realtime dashboard | Yes | Not listed |
| Free tier (volume-capped) | Yes | Not listed |
| SaaS only (no self-host) | Yes | Not listed |
| Managed Matomo | Not listed | Yes |
| Dedicated instance | Not listed | Yes |
| French PaaS operator | Not listed | Yes |
| ISO 27001 (claimed) | Not listed | Yes |
| Automatic DPA | Not listed | Yes |
| EU or US region | Not listed | Yes |
Cookieless aggregation without IP storage
Per the privacy policy, Alceris does not set cookies, session IDs, or similar client storage; IPs are not logged; the full User-Agent is not stored. Only aggregated fields such as page URL, referrer, parsed browser/OS, language, and timezone-based country are retained—aimed at sites that want stats without an analytics cookie banner.
One-line async script, deferred events, WordPress plugin
Install via a single async script from alceris.com with your site data-id (docs include a deferred alceris() queue so early events are not lost). WordPress operators can use the official plugin and paste the dashboard site ID. SaaS-only—there is no self-hosted server package.
Realtime pageviews and custom events with metadata
Pageviews and events are processed immediately into the dashboard. Custom events are sent with alceris('event', name, { ...metadata }), useful for button clicks, form steps, or content attributes without building a full product-analytics stack.
UTM campaigns, outbound links, and cross-domain flows
UTM parameters are extracted for campaign reporting; outbound link clicks are tracked automatically; cross-domain tracking follows visitors across owned domains. Scope is web traffic measurement—not session replay or heatmaps.
Optional Google Search Console and first-party proxy
Connect Search Console to import query impressions, clicks, and terms (data removed on unlink). Docs also describe reverse-proxying script.js and the img.alceris.com data endpoint through your own domain so ad-blockers are less likely to drop hits—at the cost of operating that proxy yourself.
Dedicated bare-metal Matomo instance
Each customer gets an isolated VM on Stackhero’s own bare-metal cloud (Stackhero DC OS), not shared multi-tenant Matomo. Local disks and included Redis are positioned for high IOPS and heavy traffic—fit teams that outgrow noisy-neighbor shared analytics clouds.
Unlimited sites, members, segments, and goals until capacity
Stackhero does not meter websites, team seats, segments, or goals as product SKUs; you scale by instance size (published up to 16 vCPUs / 64 GB RAM). Retention is limited by disk, not a fixed product TTL—plan storage for long history.
One-click Matomo updates and managed ops (no SSH)
Stackhero delivers Matomo updates for dashboard application; firewall IP rules are customer-configurable. SSH is intentionally unavailable on the managed service—good for reduced surface area, poor fit if you need custom OS packages.
Custom domain, GeoIP2, and dedicated notification email
Point matomo.yourdomain.com with TLS 1.3/ECDSA, ship visitor location via bundled GeoIP2, and send unlimited Matomo reports/alerts through a per-instance email path—reduces glue work after first deploy.
Atomic encrypted daily backups (EU vault)
24-hour atomic image backups (plus event-driven backups on upgrades) are validated, then encrypted (OpenPGP ECDH/Curve25519) and retained up to three months. Vendor FAQ states backups are stored in the EU even when regions differ—confirm dual-region implications for US instances.
Hourly billing with EU or US region choice
Spin services up/down with hourly charging and a single monthly invoice; free trial without payment method. Choose European (France) or USA placement at create time—region is a first-class control for residency, not a hidden default.
| Assurance & compliance | Alceris Analytics | Matomo by Stackhero |
|---|---|---|
| Independent security / no-logs audit | Not found No public third-party audit of cookieless/no-IP claims found | Not found ISO 27001 and bug-bounty openness claimed; no public independent no-logs audit report specific to analytics found. |
| ISO 27001 | Not found No ISO 27001 claim on public site/security pages (none published) | Vendor claimed Vendor publishes ISO/IEC 27001:2022 certificate #254338 from the British Assessment Bureau (PDF). Not re-verified against the issuer’s public register in this draft. |
| SOC 2 / SOC 3 | Not found No SOC 2/3 report referenced publicly | Not found No SOC 2/3 claim found on certifications/privacy/GDPR pages reviewed. |
| GDPR / EU data protection | Vendor claimed German controller; cookieless/no-IP design claims on privacy policy (last updated 2022). Not legal advice—confirm with counsel and DPA. | Vendor claimed French entity; public GDPR & DPA page; customer controller / Stackhero processor model; EU region option for service data. |
| US CLOUD Act exposure (indicative) | Partial EU sole proprietor, no known US parent; vendor EU-hosting claims and DE-associated hosting for the public site. Optional Google Search Console involves Google; Paddle handles payments; infrastructure subprocessors not fully named. Indicative only—not legal advice. | Partial French entity, no known US parent, non-hyperscaler bare-metal hosting claimed. Medium/partial because USA is a first-class hosting region; EU-only only when the customer creates the service in Europe. Backups stated as EU-stored. Not legal advice. |
| Data processing agreement (B2B) | Not found No public DPA page or in-product DPA download found; ask vendor before production use | Vendor claimed DPA applies automatically with Terms of service; PDF downloadable from the GDPR & DPA page. |
| EU AI Act | Not applicable Web analytics measurement product; not marketed as an AI system | Not applicable Web analytics hosting; not positioned as an AI system product. |
| Considerations & known limitations | Alceris Analytics | Matomo by Stackhero |
|---|---|---|
| Solo / small-operator continuity | Medium Imprint shows an individual operator in Straubing. Terms provide service as-is with email support on reasonable effort and reserve the right to modify or discontinue the service. Practical impact: backup exports and an exit plan matter more than with a large SaaS vendor. | Not listed |
| Thin public compliance packaging | Medium No ISO/SOC claims, no independent audit, no public DPA template, and no named infrastructure subprocessor list despite terms referring to third-party hardware/storage vendors. Practical impact: slower security review for regulated buyers. | Not listed |
| Optional Google Search Console path | Low Connecting Search Console pulls query metrics from Google into Alceris. Leave it disconnected if US providers are out of policy for any analytics-adjacent data. | Not listed |
| Billing via Paddle MoR | Low Paid plans are contracted with Paddle, not Alceris directly. Review Paddle's terms and data role for finance/procurement. | Not listed |
| WordPress plugin maintenance signal | Low WordPress.org lists the plugin as not tested with the latest major WP releases and few active installs. Prefer manual script install or re-test thoroughly on your WP version. | Not listed |
| Optional US hosting region | Not listed | Medium Platform offers USA placement alongside France/EU. Mis-selected region or unclear contract language can put visitor analytics outside the EU. Procurements that require EU-only must pin region at create time and in the order form. |
| EU backups when primary is US | Not listed | Medium FAQ states backups are stored in the EU. If an instance runs in the USA, confirm whether visitor data is dual-homed (US primary + EU backup) and how that affects DPIA and transfer tools. |
| No SSH / managed-only host | Not listed | Low Cannot install arbitrary system software or agents; support hours stated as CET office hours for basic platform support—not full Matomo application consulting. |
| Limited named subprocessor list | Not listed | Medium Privacy policy mentions third-party tools and a payment processor without a detailed public subprocessor register. Request the annex in diligence if procurement requires named processors. |
| ISO certificate vendor-published | Not listed | Low ISO 27001:2022 is claimed with a public PDF and BAB certificate number; validate scope, sites, and validity dates with the certification body before treating it as verified. |
| Matomo privacy configuration is yours | Not listed | Low Hosting in the EU does not auto-configure consent, IP anonymization, or cookieless modes. Controllers remain responsible for Matomo GDPR tooling and site policy. |
When: You want a more established cookieless SaaS brand with stronger public compliance packaging
Consider: Plausible Analytics or Simple Analytics
Similar lightweight privacy analytics category; different ownership and documentation maturity
When: You need self-hosted or on-prem control of the analytics stack
Consider: Matomo (self-hosted) or catalog Matomo hosting variants
Alceris is cloud-only; proxying the script still sends data to Alceris
When: You need German-hosted open-source cookieless analytics with a different product surface
Consider: Pirsch Analytics
Peer German privacy-analytics option for side-by-side evaluation
When: You need full GA4-class product and marketing analytics depth
Consider: Google Analytics (accept its data model) or a heavier EU suite
Alceris intentionally stays narrow
When: You want Swiss Matomo-as-a-Service with cookieless defaults and CH product hosts
Consider: Friendly Analytics
Different operator, residency story, and privacy defaults; still Matomo-based.
When: You need enterprise analytics packaging beyond plain managed Matomo
Consider: Piwik PRO
Compare modules, contracts, and hosting regions independently.
When: You only need a minimal open-source-friendly counter with simple SaaS UX
Consider: Plausible Analytics
Far less Matomo depth; different product surface.
When: You require full root control and in-house residency guarantees
Consider: Self-hosted Matomo on your own EU IaaS
Maximum control; you own updates, backups, and hardening.