| Independent security / no-logs audit | —Not applicableIaaS/PaaS provider—not a no-logs consumer VPN. Request customer audit rights / SOC reports under NDA if needed. | ⚠️PartialVendor states regular independent audits and publishes multi-framework certs via Compliance Center; not a VPN-style no-logs audit. Download current reports under account/NDA for verification. |
|---|
| ISO 27001 | ⚠️Vendor claimedVendor publishes ISO 27001 certificate PDF and states ISO 27001 family as a security pillar; also claims 27017/27018/27035. Re-verify cert scope and validity dates in procurement. | ⚠️Vendor claimedVendor asserts ISO/IEC 27001:2022 ISMS certification since 2018; certificates via Compliance Center. |
|---|
| SOC 2 / SOC 3 | ❌Not foundPublic SOC 2/3 report not found on product pages. Vendor publishes ISAE 3402 report PDF instead—request current assurance package. | ⚠️Vendor claimedSOC 2 listed on compliance marketing; obtain report via Compliance Center / NDA. |
|---|
| ISAE 3402 | ⚠️Vendor claimedCertificate/report PDF linked from data-protection resources page. | Not listed |
|---|
| GDPR / EU data protection | ⚠️Vendor claimedEU/Italian entity; services designed under GDPR; CISPE Code of Conduct claimed; processor terms in cloud T&Cs. | ⚠️Vendor claimedSwiss entity; GDPR + Swiss FADP claims; EU zones; public DPA. Not legal advice. |
|---|
| US CLOUD Act exposure (indicative) | ⚠️PartialItalian entity, no known US parent, primary hosting on Aruba-owned EU DCs—not on AWS/GCP/Azure by default. Residual uncertainty: subprocessor list only on request; partner DCs include UK; optional multi-cloud/hybrid to hyperscalers. Indicative only—not legal advice. | ⚠️PartialSwiss operator, no known US parent, European workload zones, and no third-party processor for compute/storage/SKS customer data. Medium residual path via US ops providers (AWS archival, Twilio auth, PayPal) listed for client data. DBaaS uses Aiven (Finland). Not legal advice. |
|---|
| Data processing agreement (B2B) | ⚠️Vendor claimedCloud/data-centre T&Cs Art. 21 appoint Aruba as processor/sub-processor for applicable services; subprocessors available on request with change notice. Confirm signed pack for your SKUs. | ⚠️Vendor claimedPublic DPA for Akenes SA as processor; Swiss law; Aiven listed for DBaaS. |
|---|
| CISPE Code of Conduct | ⚠️Vendor claimedVendor states CISPE Code of Conduct compliance on product and sovereignty pages. | Not listed |
|---|
| ACN qualification (Italian PA) | ⚠️Vendor claimedVendor claims infrastructure up to ACN AI3 and services up to QC3 for public administration. Confirm which products are in scope for your project. | Not listed |
|---|
| EU AI Act | —Not applicableInfrastructure provider; Framework AI tool exists as optional capability with customer-responsibility language—not an AI product evaluation. | —Not applicablePrimary product is IaaS/managed infrastructure; customer AI workloads remain customer-controlled. Concrete AI offerings may need separate review if used as an AI system. |
|---|
| ISO 27017 (cloud security) | Not listed | ⚠️Vendor claimedListed on compliance site as certified cloud security controls. |
|---|
| ISO 27018 (cloud PII) | Not listed | ⚠️Vendor claimedListed on compliance site for personal data protection in public cloud. |
|---|
| BSI C5 | Not listed | ⚠️Vendor claimedBSI C5 listed among national/international standards on compliance page. |
|---|
| HDS (French health data hosting) | Not listed | ⚠️Vendor claimedHDS listed on compliance page; confirm scope and zones for health workloads. |
|---|
| CSA STAR | Not listed | ⚠️Vendor claimedCSA STAR listed on compliance page. |
|---|