| Independent security / no-logs audit | —Not applicableIaaS/PaaS provider—not a no-logs consumer VPN. Request customer audit rights / SOC reports under NDA if needed. | —Not applicableIaaS/PaaS provider—not a no-logs VPN product. Request penetration-test or SOC-style reports under NDA if required. |
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| ISO 27001 | ⚠️Vendor claimedVendor publishes ISO 27001 certificate PDF and states ISO 27001 family as a security pillar; also claims 27017/27018/27035. Re-verify cert scope and validity dates in procurement. | ⚠️Vendor claimedVendor compliance pages and chronology claim ISO/IEC 27001; obtain current certificate for verification. |
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| SOC 2 / SOC 3 | ❌Not foundPublic SOC 2/3 report not found on product pages. Vendor publishes ISAE 3402 report PDF instead—request current assurance package. | ❌Not foundNo public SOC 2 found; vendor promotes ISAE 3402 SOC 1 Type 2 instead (different standard). |
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| ISAE 3402 | ⚠️Vendor claimedCertificate/report PDF linked from data-protection resources page. | Not listed |
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| GDPR / EU data protection | ⚠️Vendor claimedEU/Italian entity; services designed under GDPR; CISPE Code of Conduct claimed; processor terms in cloud T&Cs. | ⚠️Vendor claimedGerman controller (gridscale GmbH); European location marketing; privacy policy under DS-GVO. Confirm DPA and location selection for your processing. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialItalian entity, no known US parent, primary hosting on Aruba-owned EU DCs—not on AWS/GCP/Azure by default. Residual uncertainty: subprocessor list only on request; partner DCs include UK; optional multi-cloud/hybrid to hyperscalers. Indicative only—not legal advice. | ⚠️PartialEU entity, no known US parent (OVHcloud France owns group). Customer hosting marketed in EU/CH/AT. Partial because privacy recipient list includes US-group Stripe, Google Analytics/GTM, Microsoft, Meta, LinkedIn for payments/marketing. Not legal advice. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedCloud/data-centre T&Cs Art. 21 appoint Aruba as processor/sub-processor for applicable services; subprocessors available on request with change notice. Confirm signed pack for your SKUs. | ⚠️Vendor claimedGTC §14.2 requires a separate order-processing contract when gridscale processes personal data for the customer, finalised at latest on contract conclusion. Execute AV/DPA—do not rely on website privacy alone. |
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| CISPE Code of Conduct | ⚠️Vendor claimedVendor states CISPE Code of Conduct compliance on product and sovereignty pages. | Not listed |
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| ACN qualification (Italian PA) | ⚠️Vendor claimedVendor claims infrastructure up to ACN AI3 and services up to QC3 for public administration. Confirm which products are in scope for your project. | Not listed |
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| EU AI Act | —Not applicableInfrastructure provider; Framework AI tool exists as optional capability with customer-responsibility language—not an AI product evaluation. | —Not applicableInfrastructure cloud; not an AI system product. GPU capacity may host customer AI workloads under shared-responsibility model. |
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| ISO 27017 (cloud security) | Not listed | ⚠️Vendor claimedCompliance page links a certificate PDF download; treat as vendor-published evidence until auditor validates. |
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| ISO 27018 (cloud PII) | Not listed | ⚠️Vendor claimedClaimed on compliance/about materials; request current scope. |
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| ISAE 3402 SOC 1 Type 2 | Not listed | ⚠️Vendor claimedAbout chronology highlights successful ISAE 3402 SOC 1 Type 2 (incl. January 2025 call-out). Request full report. |
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| BSI C5 | Not listed | ⚠️Vendor claimedProminently listed on compliance pages; About chronology pairs C5 with January 2025 certification success. Request current attestation. |
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| Trusted Cloud (DE) | Not listed | ⚠️Vendor claimedCompliance page links Trusted Cloud service listing; verify current entry on trusted-cloud.de. |
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