Aruba Cloud vs IONOS

IaaS/PaaS provider—not a no-logs consumer VPN. Request customer audit rights / SOC reports under NDA if needed.

BSI C5 Type 1 (2023 announcement) and IT-Grundschutz ISMS claims after external audit; not a public no-logs VPN-style audit. Request current reports and scope.

Vendor publishes ISO 27001 certificate PDF and states ISO 27001 family as a security pillar; also claims 27017/27018/27035. Re-verify cert scope and validity dates in procurement.

Vendor FAQ/about materials state ISO 27001 for data centers / security posture; facility partner cert PDFs also referenced on location pages. Independent cert registry entry not re-verified here.

Public SOC 2/3 report not found on product pages. Vendor publishes ISAE 3402 report PDF instead—request current assurance package.

SOC/SSAE-style attestations appear for some facility operators (e.g. Equinix listings). No clear IONOS product-level SOC 2 claim found on primary pages reviewed.

Certificate/report PDF linked from data-protection resources page.

EU/Italian entity; services designed under GDPR; CISPE Code of Conduct claimed; processor terms in cloud T&Cs.

German controller/processor entities; EU location options; vendor GDPR statements. Residency still depends on selected regions and subprocessors.

Italian entity, no known US parent, primary hosting on Aruba-owned EU DCs—not on AWS/GCP/Azure by default. Residual uncertainty: subprocessor list only on request; partner DCs include UK; optional multi-cloud/hybrid to hyperscalers. Indicative only—not legal advice.

German SE / no known US parent, but US subsidiaries, US host regions (LAS/EWR/MCI), Equinix facility partnership, optional Microsoft/Google products, Acronis-powered backup. Not legal advice.

Cloud/data-centre T&Cs Art. 21 appoint Aruba as processor/sub-processor for applicable services; subprocessors available on request with change notice. Confirm signed pack for your SKUs.

Hosting DPA via account privacy flows; IONOS Cloud AVV via account manager / contract docs. Confirm entity and service annex.

Vendor states CISPE Code of Conduct compliance on product and sovereignty pages.

Vendor claims infrastructure up to ACN AI3 and services up to QC3 for public administration. Confirm which products are in scope for your project.

Infrastructure provider; Framework AI tool exists as optional capability with customer-responsibility language—not an AI product evaluation.

Relevant mainly to AI Model Hub (docs discuss governance/compliance). Core hosting/IaaS is not AI-product-centric; treat AI Act as service-specific diligence.

Company IR announcement 7 Nov 2023: C5 Type 1 for Compute Engine, Cloud Cubes, S3 Object Storage after external audit. Type 1 = design at a point in time; confirm current validity and product scope.

T&Cs say the updated subprocessor list is available on request, not as a public transparency page. Procurement should obtain the current list, countries, and change process before go-live.

European network includes partner sites and a UK zone. Residency and latency goals require explicit region selection—not assumptions from marketing 'sovereign cloud' language alone.

Default terms state Aruba does not back up customer data unless a backup service is purchased; customers administer OS, apps, and credentials under shared responsibility.

OpenStack + VMware + bare metal + K8s cover classic IaaS/private cloud well, but teams expecting AWS/Azure-class managed service density will hit catalog limits.

ISO/ISAE/ACN claims are vendor-published; map each cert to exact products, locations, and expiry before relying on them in a risk register.

Selecting US locations places data in the US. Even EU-only deployments sit in a group that has US subsidiaries and uses partners such as Equinix for some EU facilities—material for CLOUD Act / transfer reviews.

Unlike many pure SaaS vendors, a single customer-facing subprocessor list was not found. Buyers must extract partners from location pages, DPA annexes, and product docs (Equinix, Acronis, Microsoft, Google, etc.).

Public C5 claim is Type 1 for specific products (Compute Engine, Cubes, Object Storage) as of the 2023 announcement. Not a blanket certificate for every IONOS product; request up-to-date reports.

Strong IaaS and selected PaaS, but not a full AWS/Azure service catalogue. Multi-region global apps and niche managed services may force multi-cloud or a different primary vendor.

SMB hosting contracts, reseller office suites, and enterprise cloud AVVs are different commercial and compliance surfaces—do not assume one DPA covers every SKU.