AskGSC vs Hotjar

Compare AskGSC and Hotjar on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Google Analytics

Logo: AskGSC

AskGSC

France· Web Analytics

Needs review

Shortlist AskGSC when a French-operated, hosted MCP layer is enough to query authorized Google Search Console data inside ChatGPT, Claude, or similar assistants. Skip when you need self-hosted control, write access, a site crawler, or first-party web analytics. Consider Plausible Analytics or Piwik PRO for on-site analytics, or a self-hosted GSC MCP when infrastructure ownership is the requirement.

EU-operatedHosted GSC MCPRead-only Google OAuthNo local MCP serverMulti-assistant MCP
Logo: Hotjar

Hotjar

France· Web Analytics

Needs review

Shortlist for Contentsquare-owned heatmaps and replay with a public DPA and Ireland defaults. Skip if you need an independent recorder or no US-group cloud. Consider Mouseflow.

EU-operated (Contentsquare)Heatmaps + session replaySurveys and feedbackPublic B2B DPAISO 27001 (claimed)
AskGSC vs Hotjar: Snapshot
FeatureLogo: AskGSCAskGSCLogo: HotjarHotjar
Country of originFranceFrance
CategoryWeb AnalyticsWeb Analytics
Open sourceNoNo
Self-hostedNoNo
HeadquartersFranceFrance
Legal entityKALYVOX SASUContent Square SAS, Paris (EU Hotjar contractor). Historical Hotjar Ltd Malta merged 1 July 2025.
US parent / controlNo known US parentNo known US parent
CLOUD Act exposure (indicative)MediumMedium
EU-hosted statusPartialNot listed
Hosting / residencyFrench operator; public providers include Lovable (web app hosting), Supabase (auth/DB/backend), Google APIs, Stripe for payments, and Cloudflare in front of the MCP host (mcp.askgsc.app CNAME to askgsc.pages.dev). Exact DB/hosting regions are not disclosed on AskGSC pages.Visitor data: AWS and Azure Ireland for Free/Growth and VoC Observe/Surveys. Pro/Enterprise may pick Ireland or Virginia. Defaults: EU/Japan to EU; US and most other APJ to US. Support: Content Square, Inc. and Zendesk (USA), Atlassian (Australia). Sense AI on AWS Bedrock/Azure; survey AI on Azure OpenAI France. Engage: Twilio, Daily.co, Postmark, Tremendous.
Summary

French hosted MCP connector that gives ChatGPT, Claude, and other assistants read-only Google Search Console analytics for SEO decisions without CSV exports.

Contentsquare-owned heatmaps, session replay, and on-site surveys. French-group SaaS with default EU hosting on AWS and Azure Ireland, not an independent Maltese startup.

Tags
At a glance: AskGSC vs Hotjar
At a glanceLogo: AskGSCAskGSCLogo: HotjarHotjar
HQToulouse, FranceNot listed
Legal entityKALYVOX SASU (SIREN 999 458 409)Not listed
Product typeHosted MCP connector for Google Search ConsoleNot listed
Google scopewebmasters.readonlyNot listed
Self-hostNo (hosted SaaS)Not listed
Open sourceNot claimedNot listed
Current HQ / entityNot listedContent Square SAS, Paris, France
OriginNot listedFounded in Malta in 2014 (vendor history)
OwnershipNot listedContentsquare group (acquired 2021, merged 1 July 2025)
Hosting (public)Not listedAWS/Azure Ireland default for EU Free/Growth; Virginia optional on higher plans
DeploymentNot listedSaaS JavaScript tag; not self-hosted; not open source
Commercial modelNot listedFree tier plus paid Growth, Pro, and Enterprise (see vendor site for current terms)
Cookieless trackingNot a site tracker; reads GSC via Google OAuth/APINot listed
Data residency regionsNot published; privacy policy allows non-EEA processing by providers/assistantsNot listed
Key capabilities: AskGSC vs Hotjar
Key capabilitiesLogo: AskGSCAskGSCLogo: HotjarHotjar
EU-operatedYesYes
Hosted GSC MCPYesNot listed
Read-only Google OAuthYesNot listed
No local MCP serverYesNot listed
Multi-assistant MCPYesNot listed
Heatmaps + session replayNot listedYes
Surveys and feedbackNot listedYes
Public B2B DPANot listedYes
ISO 27001 (claimed)Not listedYes

AskGSC

  • Hosted remote MCP for Search Console

    Provides a remote MCP URL (mcp.askgsc.app) that compatible assistants call on demand. No local MCP server, Google Cloud project, or CSV export is required for the standard flow.

  • Eleven read-only GSC analysis tools

    Tools cover overview trends, query/page/country/device search analytics, period comparisons, opportunity signals, URL inspection (last-known indexing), and sitemap checks. None can modify Search Console or the website.

  • Read-only Google OAuth scope

    Uses https://www.googleapis.com/auth/webmasters.readonly plus identity scopes for sign-in. Users can revoke access from Google account connections; AskGSC states it does not sell Google user data or train its own models on it.

  • Works across multiple MCP clients

    Documented integrations include ChatGPT, Claude, Notion AI, Cursor, Claude Code, and Codex using one hosted MCP server rather than a separate connector per assistant.

  • Trial then limited free access, optional Pro

    A card-free trial starts when Search Console is connected. After the trial the account can remain on a limited free allowance; Pro is an express paid subscription for fuller tool access. Plan figures belong on the vendor pricing page.

Hotjar

  • Click, move, and scroll heatmaps with Attention Maps

    Aggregated overlays show where visitors click, hover, and scroll. Contentsquare documents Attention Maps (engagement, not only clicks) and, on the wider platform, zone-based heatmaps that attach conversion context to page elements. Use this when a page-level bounce rate does not explain the layout. Coverage is limited to sessions the tag actually captures and to pages the recorder can reconstruct.

  • Session replay with claimed automatic masking

    Replays mouse movement, clicks, taps, and scrolls so UX and engineering can watch a single journey. Official pages describe event-triggered recording, comments, and jump-to-replay from heatmaps or surveys. Contentsquare states that card and bank details are masked automatically. You still must suppress other personal data with blocking scripts or field exclusion. This is a browser reconstruction, not a server-side log archive.

  • Surveys, feedback widgets, and Engage research

    On-site surveys and feedback widgets (Ask) plus user interviews and unmoderated tests (Engage). The DPA treats this as Voice of Customer. Observe and survey visitor data is hosted on AWS Ireland. Interview and user-test recordings are retained for 2 years per the DPA. Engage adds extra subprocessors (Twilio, Daily.co, Postmark, Tremendous). Response volume is plan-gated.

  • Funnels that open the matching recordings

    Build step funnels and open sessions that converted or dropped at a step. That pairing is the reason teams keep a recorder next to GA-style charts. Advanced journey and multi-session funnel work sits on Contentsquare product analytics (Heap lineage), not on the classic Hotjar-only recorder. Funnel depth and comparison features are plan-dependent.

  • Error and speed context on the Contentsquare platform

    The unified platform adds JavaScript error lists ranked by impact and speed analysis tied to behavior. Classic standalone Hotjar was weaker here. Full network-waterfall debugging is a platform capability. If you refuse the DXA transition you may not get this layer. Errors are only as good as what the browser tag can see.

Assurance & compliance: AskGSC vs Hotjar
Assurance & complianceLogo: AskGSCAskGSCLogo: HotjarHotjar
Independent security / no-logs audit
Not found

No public independent audit PDF or report linked from the site.

On request / NDA

Vendor claims annual external penetration tests and publishes a Trust Portal with pentest reports behind access. No public independent no-logs audit (this is a recorder, not a no-logs VPN).

ISO 27001
Not found
Vendor claimed

Contentsquare states it is ISO 27001 certified (also claims ISO 27017, 27018, 27701). Certificates are on the Trust Portal; not independently downloaded for this draft.

SOC 2 / SOC 3
Not found
Vendor claimed

Trust portal and security pages claim a SOC 2 Type II report. Report not independently downloaded.

GDPR / EU data protection
Vendor claimed

French controller; GDPR rights section and CNIL reference on privacy policy. Confirm DPA for B2B.

Vendor claimed

EU parent and contracting entity for non-Americas Hotjar Services. Public DPA, SCCs, and GDPR language. Customer is controller and must supply a lawful basis for visitor capture.

US CLOUD Act exposure (indicative)
Partial

EU entity / no known US parent, but Google, Supabase, Stripe, Cloudflare/Lovable, and user-selected US AI assistants appear in the public data path. Not legal advice.

Partial

Assessment, not a vendor slogan. French parent and no known US parent, but AWS and Azure host visitor data, Content Square, Inc. and Zendesk process support data, and US regions exist. Not legal advice.

Data processing agreement (B2B)
Not found

No public DPA download found; ask vendor.

Vendor claimed

Public Contentsquare DPA incorporated by the MSA. Execution of the MSA or an order form is treated as execution of the DPA and SCCs.

EU AI Act
Partial

AskGSC is an MCP data gateway to user-selected AI assistants rather than a published generative model. AI Act obligations may still matter for how connected assistants are used; confirm with counsel.

Not applicable

Core product is analytics and replay, not an AI system sold as such. Sense AI and survey LLMs exist as optional features. Confirm AI Act role if you enable those modules.

CSA STARNot listed
Vendor claimed

Security page displays a STAR badge. Scope and level not independently verified.

Considerations & known limitations: AskGSC vs Hotjar
Considerations & known limitationsLogo: AskGSCAskGSCLogo: HotjarHotjar
US-group cloud and SaaS in the data path
Medium

Privacy policy names Google, Supabase, Lovable, and Stripe; MCP DNS uses Cloudflare Pages. Search Console results also flow to the AI client you connect. Teams with strict EU-only subprocessor rules need a written region and subprocessor schedule.

Not listed
No public independent audit or cert package
Medium

ISO 27001, SOC 2, and independent security audits were not found on public pages. Security claims rest on vendor documentation (encrypted refresh tokens, read-only scope).

Not listed
Depends on Google Search Console data quality
Low

Vendor docs note GSC data may be delayed, aggregated, or incomplete, and average position is not a real-time ranking. AI interpretations remain the user's responsibility.

Not listed
Very new legal entity
Low

KALYVOX appears in the French registry as created in January 2026. Expect limited public operating history and incomplete legal placeholders (retention periods, mediator contact) on some policy pages.

Not listed
No longer an independent Maltese companyNot listed
High

Acquired in 2021 and described as merged into Contentsquare on 1 July 2025. New contracts are Contentsquare entities. A scheduled DXA transition from 18 August 2026 can move data and retire the old UI unless you elect to stay. Practical impact: vendor risk, product roadmap, and DPA counterparty are the French group, not Hotjar Ltd.

US-group cloud and US support pathNot listed
Medium

Visitor data sits on AWS and Azure. Zendesk (USA) and Content Square, Inc. handle support. US regions are default for some geographies. Practical impact: an Ireland region does not remove US-group infrastructure from a CLOUD Act discussion.

Session replay can capture extra personal dataNot listed
Medium

The vendor asks customers to block non-permitted personal data and claims card masking. Misconfigured tags still record inputs or on-screen PII. Practical impact: you need a suppressions review and a consent story before go-live.

SaaS tag onlyNot listed
Low

No official self-hosted or open-source edition. Practical impact: skip this product if residency rules require your own servers.

Optional LLM features add extra processorsNot listed
Low

Sense AI and survey AI use AWS Bedrock and Azure OpenAI. Practical impact: disable those features or map their regions if procurement treats LLMs as a separate transfer.

Fit

AskGSC

Best fit when

  • Founders and SEO operators who already decide inside ChatGPT, Claude, Notion AI, or coding agents
  • Teams that need recurring GSC questions (period compare, losing pages, low CTR) without CSV exports
  • Buyers who want read-only Google access and a hosted MCP URL rather than running their own server
  • Organizations that prefer a French contracting entity for a lightweight SEO analysis connector

Poor fit when

  • Needs to write to Search Console, request indexing, or edit the website through the connector
  • Requires self-hosted MCP, custom tool code, or fully controlled token storage and regions
  • Looking for cookieless first-party web analytics instead of Google search performance data
  • Procurement blocked without a public DPA, ISO 27001, or independent audit package

Consider instead when

  • When: You need first-party site analytics rather than Google Search Console metrics

    Consider: Plausible Analytics or Piwik PRO

    Different data source: on-site collection vs Google search reports

  • When: You must operate the MCP stack and credentials yourself

    Consider: Self-hosted Google Search Console MCP

    AskGSC's own compare pages frame this as higher setup for more control

  • When: Manual one-off analysis is enough

    Consider: Google Search Console UI and CSV exports

    No third-party MCP or assistant data path

Hotjar

Best fit when

  • UX, CRO, and product teams that need heatmaps and session replay next to existing page analytics
  • EU organisations that will accept a French group parent and Ireland hosting on AWS or Azure
  • Teams that want on-site surveys and feedback tied to the same visitor sessions
  • Buyers who prefer a published DPA and named subprocessors over a free US recorder with no contract
  • Existing Hotjar tenants planning how to stay on Hotjar Services or move to Contentsquare DXA

Poor fit when

  • Teams that require self-hosted or open-source analytics with no third-party tag
  • Procurement that forbids US-group clouds (AWS, Azure) or US support SaaS such as Zendesk
  • Sites that cannot lawfully record mouse paths and form interactions even with masking
  • Buyers who only need cookieless page counts and do not want replay
  • Organisations that need the vendor to remain an independent Maltese company

Consider instead when

  • When: You want session replay and heatmaps from an independent European vendor, not the Contentsquare group

    Consider: Mouseflow

    Danish SaaS with selectable EU or US Google Cloud residency and a public DPA.

  • When: You only need page or privacy-oriented analytics without replaying mouse paths and form fields

    Consider: Plausible Analytics or etracker

    Lighter measurement. Not a substitute for session replay.

  • When: You want a no-contract recorder and will accept a US vendor

    Consider: Microsoft Clarity

    Free Microsoft product. Different jurisdiction and contract posture than Content Square SAS.

  • When: You need a US-native event warehouse more than qualitative replay

    Consider: Mixpanel or Amplitude

    Product analytics incumbents. Pair with a recorder only if you still need heatmaps.

Open questions for due diligence

AskGSC

  • Will KALYVOX sign a B2B DPA and publish an authoritative subprocessor list with regions?
  • Which Supabase and Lovable regions host AskGSC production data today?
  • Are ISO 27001, SOC 2, or independent penetration-test reports available under NDA?
  • What exact retention applies to technical logs and backups (privacy page still has placeholders)?

Hotjar

  • Does our live order form still name Hotjar Limited (Malta), or Content Square SAS / Content Square, Inc.?
  • What is the actual storage region on our project, and is a US region disabled?
  • Will we be auto-transitioned to Experience Analytics from 18 August 2026, and have we elected to remain on Hotjar Services if we want to?
  • Can we download current ISO 27001 and SOC 2 Type II reports from the Trust Portal, and does the scope include Hotjar/VoC as well as DXA?
  • Which support and AI subprocessors (Zendesk, Bedrock, Azure OpenAI) will process our tenant’s data on the plan we buy?