Commanders Act vs Matomo by Stackhero

Compare Commanders Act and Matomo by Stackhero on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Google Analytics

Logo: Commanders Act

Commanders Act

France· Web Analytics

Needs review

Shortlist when you need an EU-headquartered enterprise stack combining server-side tag management, consent, real-time CDP activation, and independent media attribution (Adloop). Skip when you only need lightweight privacy analytics or open-source self-hosting—consider etracker or fusedeck for narrower EU measurement/tagging scopes, or Matomo-class tools for self-host analytics.

EU-operated (FR)Server-side TMSReal-time CDPIntegrated CMPAdloop attributionSaaS only
Logo: Matomo by Stackhero

Matomo by Stackhero

France· Web Analytics

Needs review

Shortlist when you want full Matomo on a dedicated French-operated bare-metal instance with one-click updates and hourly billing—especially if you prefer unlimited site/seat product framing over hit-metered multi-tenant SaaS. Skip when you need EU-only with no US region option, root/SSH access, or a minimal cookieless counter—consider self-hosted Matomo, Friendly Analytics, or Plausible instead.

Managed MatomoDedicated instanceFrench PaaS operatorISO 27001 (claimed)Automatic DPAEU or US region
Commanders Act vs Matomo by Stackhero: Snapshot
FeatureLogo: Commanders ActCommanders ActLogo: Matomo by StackheroMatomo by Stackhero
Country of originFranceFrance
CategoryWeb AnalyticsWeb Analytics
Open sourceNoYes
Self-hostedNoNo
HeadquartersFranceFrance
Legal entityFjord Technologies SAS (trading name Commanders Act), SIREN 527 730 782, ParisStackhero (RCS Paris 512 366 378, VAT FR92512366378), 1 rue de Stockholm, 75008 Paris, France
Governing lawNot listedFrench law; courts at registered head office (per Terms of service)
US parent / controlNo known US parentNo known US parent
CLOUD Act exposure (indicative)MediumMedium
Hosting / residencyVendor: EU/France data centers for platform hosting; privacy policy: site data stored in EU. Public DNS: app/platform behind Cloudflare CDN. Hosting provider certs (ISO 27001, SOC 1/2, etc.) claimed on Security product sheet. Full customer-data subprocessor list not published on marketing site.Primary compute: Stackhero bare-metal cloud, customer-chosen region EU (France) or USA. Backups: stored in the EU per Matomo FAQ; encrypted atomic images retained up to ~3 months. Not built on AWS/GCP/Azure as the stated compute substrate. Payment processor (unnamed) handles card data; privacy policy mentions third-party messaging/stats tools without a full named subprocessor table.
Summary

French PlatformX MarTech suite from Fjord Technologies: enterprise server-side tag management, integrated consent, real-time CDP, and Adloop media attribution for multi-channel marketing teams.

French PaaS-managed Matomo on dedicated bare-metal instances: unlimited sites until capacity, one-click updates, EU or US region choice, with hourly billing and an automatic DPA.

Tags
At a glance: Commanders Act vs Matomo by Stackhero
At a glanceLogo: Commanders ActCommanders ActLogo: Matomo by StackheroMatomo by Stackhero
HQParis, France (Fjord Technologies SAS)Paris, France (1 rue de Stockholm, 75008)
SIREN527 730 782Not listed
Founded2010 (as TagCommander / Fjord Technologies)Not listed
DeploymentManaged SaaS (not self-hosted)Not listed
Core suiteTMS + CMP + CDP + AdloopNot listed
Commercial modelDemo / enterprise quote (no public list price)Hourly instance billing; free trial; no standard commitment
Legal entityNot listedStackhero — RCS Paris 512 366 378
StackNot listedOpen-source Matomo on dedicated Stackhero VM
Hosting regionsNot listedEU (France) or USA; backups in EU (vendor FAQ)
CertificationsNot listedISO 27001:2022 claimed (BAB #254338)
Key capabilities: Commanders Act vs Matomo by Stackhero
Key capabilitiesLogo: Commanders ActCommanders ActLogo: Matomo by StackheroMatomo by Stackhero
EU-operated (FR)YesNot listed
Server-side TMSYesNot listed
Real-time CDPYesNot listed
Integrated CMPYesNot listed
Adloop attributionYesNot listed
SaaS onlyYesNot listed
Managed MatomoNot listedYes
Dedicated instanceNot listedYes
French PaaS operatorNot listedYes
ISO 27001 (claimed)Not listedYes
Automatic DPANot listedYes
EU or US regionNot listedYes

Commanders Act

  • Enterprise Tag Manager with server-side destinations and CAPIs

    Collect first-party and omnichannel events, transform/enrich without code, and deliver to 1,200+ destinations including 100+ server-side paths and major CAPIs (Google, Meta, Amazon, TikTok, Snapchat per vendor). GTM-ready server-side integration supports hybrid Google Tag Manager workflows.

  • Integrated consent and privacy governance tooling

    Native CMP/consent features (TrustCommander lineage) with Google Consent Mode support and Google CMP partner listing. Privacy monitoring, data-quality dashboards, filters before partner delivery, and cookie-related scanners help marketing ops control what leaves the property.

  • Real-time CDP: identity resolution, segments, activation

    Unify profiles across sources (including CRM enrichment), build no-code audiences with many filter criteria, push dynamic segment updates into ad and personalization destinations, and support cross-device experience consistency under consent rules.

  • Adloop media optimization and data-driven attribution

    After the 2023 Adloop acquisition, centralize campaign data via API connectors, run behaviour-based attribution as an independent measurement layer versus ad-platform KPIs, set spend/anomaly alerts, and use AI-assisted ad-level recommendations.

  • Operational QA for tagging teams

    No-code QA tooling (live event inspector, debug mode), continuous data-quality monitoring, and role/IP-restricted platform access claims reduce reliance on pure developer debugging when tags and server-side pipelines change.

Matomo by Stackhero

  • Dedicated bare-metal Matomo instance

    Each customer gets an isolated VM on Stackhero’s own bare-metal cloud (Stackhero DC OS), not shared multi-tenant Matomo. Local disks and included Redis are positioned for high IOPS and heavy traffic—fit teams that outgrow noisy-neighbor shared analytics clouds.

  • Unlimited sites, members, segments, and goals until capacity

    Stackhero does not meter websites, team seats, segments, or goals as product SKUs; you scale by instance size (published up to 16 vCPUs / 64 GB RAM). Retention is limited by disk, not a fixed product TTL—plan storage for long history.

  • One-click Matomo updates and managed ops (no SSH)

    Stackhero delivers Matomo updates for dashboard application; firewall IP rules are customer-configurable. SSH is intentionally unavailable on the managed service—good for reduced surface area, poor fit if you need custom OS packages.

  • Custom domain, GeoIP2, and dedicated notification email

    Point matomo.yourdomain.com with TLS 1.3/ECDSA, ship visitor location via bundled GeoIP2, and send unlimited Matomo reports/alerts through a per-instance email path—reduces glue work after first deploy.

  • Atomic encrypted daily backups (EU vault)

    24-hour atomic image backups (plus event-driven backups on upgrades) are validated, then encrypted (OpenPGP ECDH/Curve25519) and retained up to three months. Vendor FAQ states backups are stored in the EU even when regions differ—confirm dual-region implications for US instances.

  • Hourly billing with EU or US region choice

    Spin services up/down with hourly charging and a single monthly invoice; free trial without payment method. Choose European (France) or USA placement at create time—region is a first-class control for residency, not a hidden default.

Assurance & compliance: Commanders Act vs Matomo by Stackhero
Assurance & complianceLogo: Commanders ActCommanders ActLogo: Matomo by StackheroMatomo by Stackhero
Independent security / no-logs audit
Not applicable

Not a no-logs VPN/analytics product; marketing data platform processes customer event/profile data by design.

Not found

ISO 27001 and bug-bounty openness claimed; no public independent no-logs audit report specific to analytics found.

Independent security / pentest program
Vendor claimed

Security product sheet claims external pentests (black/grey box) every six months and customer audit rights; no public audit PDF reviewed.

Not listed
ISO 27001
Partial

Security sheet attributes ISO 27001 (and related) compliance to the hosting provider in France; not verified as Commanders Act's own current certificate.

Vendor claimed

Vendor publishes ISO/IEC 27001:2022 certificate #254338 from the British Assessment Bureau (PDF). Not re-verified against the issuer’s public register in this draft.

SOC 2 / SOC 3
Partial

Security sheet states hosting provider complies with SOC Type 1 and 2; not verified as vendor-owned SOC 2 report.

Not found

No SOC 2/3 claim found on certifications/privacy/GDPR pages reviewed.

GDPR / EU data protection
Vendor claimed

French controller/processor entity; public privacy policy, named DPO, EU storage claim for site data, integrated consent tooling. Customer DPA terms not fully public on marketing pages.

Vendor claimed

French entity; public GDPR & DPA page; customer controller / Stackhero processor model; EU region option for service data.

US CLOUD Act exposure (indicative)
Partial

EU entity / no known US parent, but Cloudflare CDN on public app/platform hostnames and incomplete public subprocessor list for customer data path. Not legal advice.

Partial

French entity, no known US parent, non-hyperscaler bare-metal hosting claimed. Medium/partial because USA is a first-class hosting region; EU-only only when the customer creates the service in Europe. Backups stated as EU-stored. Not legal advice.

Data processing agreement (B2B)
Unknown

Website privacy policy covers visitor/site processing; standard B2B DPA / Art. 28 package not located as a public self-serve download—request in procurement.

Vendor claimed

DPA applies automatically with Terms of service; PDF downloadable from the GDPR & DPA page.

EU AI Act
Not applicable

Includes AI-assisted ad recommendations; not assessed here as a high-risk AI system product category.

Not applicable

Web analytics hosting; not positioned as an AI system product.

Considerations & known limitations: Commanders Act vs Matomo by Stackhero
Considerations & known limitationsLogo: Commanders ActCommanders ActLogo: Matomo by StackheroMatomo by Stackhero
Limited public subprocessor inventory
Medium

Marketing site does not publish a clear list of subprocessors for customer event/CDP data. Cloudflare is observable on public hostnames; backend host is described generically as a French data center. Request written subprocessors, regions, and SCCs before relying on 'EU-only' narratives.

Not listed
ISO/SOC claims tied to hosting provider
Medium

Security sheet language credits the data-center provider for ISO 27001 and SOC Type 1/2. Do not treat footer logos as proof of Commanders Act's own certifications without certificate IDs.

Not listed
Enterprise SaaS scope and switching cost
Medium

PlatformX spans TMS, CMP, CDP, and media optimization. Implementation (server-side migration, consent redesign, CAPI mapping) is non-trivial; not a drop-in free GTM replacement for all teams.

Not listed
No self-host option
Low

Fully managed SaaS only. Organizations with hard on-prem or open-source requirements need different tools.

Not listed
Optional US hosting regionNot listed
Medium

Platform offers USA placement alongside France/EU. Mis-selected region or unclear contract language can put visitor analytics outside the EU. Procurements that require EU-only must pin region at create time and in the order form.

EU backups when primary is USNot listed
Medium

FAQ states backups are stored in the EU. If an instance runs in the USA, confirm whether visitor data is dual-homed (US primary + EU backup) and how that affects DPIA and transfer tools.

No SSH / managed-only hostNot listed
Low

Cannot install arbitrary system software or agents; support hours stated as CET office hours for basic platform support—not full Matomo application consulting.

Limited named subprocessor listNot listed
Medium

Privacy policy mentions third-party tools and a payment processor without a detailed public subprocessor register. Request the annex in diligence if procurement requires named processors.

ISO certificate vendor-publishedNot listed
Low

ISO 27001:2022 is claimed with a public PDF and BAB certificate number; validate scope, sites, and validity dates with the certification body before treating it as verified.

Matomo privacy configuration is yoursNot listed
Low

Hosting in the EU does not auto-configure consent, IP anonymization, or cookieless modes. Controllers remain responsible for Matomo GDPR tooling and site policy.

Fit

Commanders Act

Best fit when

  • Marketing ops teams replacing or complementing GTM with governed server-side destinations and CAPIs
  • Enterprises that want tag management, consent, CDP segments, and activation under one French SaaS contract
  • Performance teams needing independent multi-channel attribution and campaign data hub after Adloop
  • Organizations prioritizing an EU legal entity and EU data-center marketing claims for MarTech collection tooling
  • Teams that need no-code QA, data-quality monitoring, and consent-aware partner delivery controls

Poor fit when

  • Solo sites or SMBs that only need free/client-side GTM or lightweight privacy page analytics
  • Buyers requiring open-source or fully self-hosted tag/CDP infrastructure
  • Procurement that must prove vendor-owned ISO 27001/SOC 2 from public certificate registries before RFP (provider-level claims need clarification)
  • Use cases limited to pure product analytics without marketing destination/CAPI complexity

Consider instead when

  • When: You mainly need EU web analytics with lighter tag/consent tooling, not a full CDP + media stack

    Consider: etracker

    German analytics + tag/consent oriented stack; smaller surface than PlatformX

  • When: You want Swiss cookieless analytics plus server-side tagging/activation without a French enterprise CDP suite

    Consider: fusedeck

    Narrower product; different jurisdiction (CH)

  • When: You need free client-side tagging and Google-native defaults, and can accept US hyperscaler jurisdiction

    Consider: Google Tag Manager (and Google marketing stack)

    Often retained in hybrid with Commanders Act server-side

  • When: Self-host open analytics is a hard requirement

    Consider: Matomo (self-host or EU Matomo hosting peers such as Friendly Analytics)

    Not a CDP/CAPI replacement

Matomo by Stackhero

Best fit when

  • Teams that want Matomo’s full analytics/admin surface without running OS or Matomo upgrades themselves
  • Buyers who prefer a dedicated VM and capacity-based limits over multi-tenant hit metering
  • Orgs consolidating Matomo with other Stackhero-managed open-source services under one French operator
  • Projects that need hourly elasticity and the ability to stop billing with one click
  • Controllers who will configure Matomo privacy features themselves and want a signed/automatic DPA plus ISO 27001 claims

Poor fit when

  • Requirements that forbid any US hosting option or dual-region backup stories—platform publicly offers USA regions
  • Teams that need SSH, custom kernels, or non-Matomo system agents on the host
  • Buyers seeking only a lightweight cookieless pageview product (Plausible-class tools are simpler)
  • Organizations that must self-host inside their own cloud account with no third-party PaaS operator
  • Use cases needing a named public subprocessor register beyond Stackhero’s high-level privacy/GDPR pages

Consider instead when

  • When: You want Swiss Matomo-as-a-Service with cookieless defaults and CH product hosts

    Consider: Friendly Analytics

    Different operator, residency story, and privacy defaults; still Matomo-based.

  • When: You need enterprise analytics packaging beyond plain managed Matomo

    Consider: Piwik PRO

    Compare modules, contracts, and hosting regions independently.

  • When: You only need a minimal open-source-friendly counter with simple SaaS UX

    Consider: Plausible Analytics

    Far less Matomo depth; different product surface.

  • When: You require full root control and in-house residency guarantees

    Consider: Self-hosted Matomo on your own EU IaaS

    Maximum control; you own updates, backups, and hardening.

Open questions for due diligence

Commanders Act

  • Will Fjord Technologies provide a current Art. 28 DPA, subprocessor list, and data-flow diagram for PlatformX customer event data?
  • Which legal entity and cloud region process production customer data today, and are backups/DR in the same jurisdiction?
  • Does Commanders Act hold its own ISO 27001 or SOC 2 (certificate number/date), or only rely on hosting-provider attestations?
  • What is the minimum commercial package if the buyer only needs TMS + CMP versus full CDP + Adloop?
  • How are US ad-platform CAPIs and optional Google/Meta connections handled for transfer impact assessments?

Matomo by Stackhero

  • Will the order form and DPA annex permanently pin the Matomo instance to the EU (France) region with no US failover?
  • For US-region instances, what exact data is copied to EU backup vaults and under which transfer mechanism?
  • Who is the unnamed parent company referenced on the About page, and is there any US ownership or PE?
  • Can ISO 27001 certificate 254338 be validated on the British Assessment Bureau (or successor) public register for current scope/dates?
  • Which payment, support, and website analytics providers process Stackhero account data (named subprocessor list)?