| Independent security / no-logs audit | ❌Not foundSearched About, help, and product docs. No public independent audit PDF for Object Storage. | —Not applicableIaaS/PaaS provider—not a no-logs VPN product. Request penetration-test or SOC-style reports under NDA if required. |
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| ISO 27001 | ⚠️PartialSome Contabo location marketing pages list colocation-facility ISO 27001 (for example Singapore). No company-wide Contabo ISO 27001 certificate found. | ⚠️Vendor claimedVendor compliance pages and chronology claim ISO/IEC 27001; obtain current certificate for verification. |
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| SOC 2 / SOC 3 | ❌Not foundNo Contabo-issued SOC 2 or SOC 3 report found. Facility-level SOC marks on some non-EU location pages are not treated as a Contabo attestation. | ❌Not foundNo public SOC 2 found; vendor promotes ISAE 3402 SOC 1 Type 2 instead (different standard). |
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| GDPR / EU data protection | ⚠️Vendor claimedEU legal entity; DPA available in the Customer Control Panel and listed as covering Object Storage. EU region is optional, not exclusive. | ⚠️Vendor claimedGerman controller (gridscale GmbH); European location marketing; privacy policy under DS-GVO. Confirm DPA and location selection for your processing. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialContabo GmbH is German, but KKR (US) has been the majority investor since June 2022 and Contabo sells a US object-storage region. Not legal advice. | ⚠️PartialEU entity, no known US parent (OVHcloud France owns group). Customer hosting marketed in EU/CH/AT. Partial because privacy recipient list includes US-group Stripe, Google Analytics/GTM, Microsoft, Meta, LinkedIn for payments/marketing. Not legal advice. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedCustomer Control Panel wizard. Object Storage is an explicit covered service. Review the generated PDF. | ⚠️Vendor claimedGTC §14.2 requires a separate order-processing contract when gridscale processes personal data for the customer, finalised at latest on contract conclusion. Execute AV/DPA—do not rely on website privacy alone. |
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| EU AI Act | —Not applicableObject storage IaaS, not an AI system. | —Not applicableInfrastructure cloud; not an AI system product. GPU capacity may host customer AI workloads under shared-responsibility model. |
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| ISO 27017 (cloud security) | Not listed | ⚠️Vendor claimedCompliance page links a certificate PDF download; treat as vendor-published evidence until auditor validates. |
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| ISO 27018 (cloud PII) | Not listed | ⚠️Vendor claimedClaimed on compliance/about materials; request current scope. |
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| ISAE 3402 SOC 1 Type 2 | Not listed | ⚠️Vendor claimedAbout chronology highlights successful ISAE 3402 SOC 1 Type 2 (incl. January 2025 call-out). Request full report. |
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| BSI C5 | Not listed | ⚠️Vendor claimedProminently listed on compliance pages; About chronology pairs C5 with January 2025 certification success. Request current attestation. |
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| Trusted Cloud (DE) | Not listed | ⚠️Vendor claimedCompliance page links Trusted Cloud service listing; verify current entry on trusted-cloud.de. |
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