| Independent security / no-logs audit | ❌Not foundSecurity measures and pen-testing philosophy are described; no public independent no-logs or IaaS audit report found beyond ISMS certs. | ⚠️PartialBSI C5 Type 1 (2023 announcement) and IT-Grundschutz ISMS claims after external audit; not a public no-logs VPN-style audit. Request current reports and scope. |
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| ISO 27001 | ⚠️Vendor claimedVendor publishes ISO/IEC 27001 certificate PDF via Trust Centre / certifications (listed expiry into 2028). Not re-checked on an independent registry for this draft. | ⚠️Vendor claimedVendor FAQ/about materials state ISO 27001 for data centers / security posture; facility partner cert PDFs also referenced on location pages. Independent cert registry entry not re-verified here. |
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| SOC 2 / SOC 3 | ❌Not foundCertifications page explains SOC 2 Type II generally; no clear statement that Cyso currently holds a published SOC 2 report. | ❌Not foundSOC/SSAE-style attestations appear for some facility operators (e.g. Equinix listings). No clear IONOS product-level SOC 2 claim found on primary pages reviewed. |
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| GDPR / EU data protection | ⚠️Vendor claimedEU legal entity; AMS/FRA residency claims; Trust Centre GDPR section. Obtain DPA and TOMs for controller/processor mapping. | ⚠️Vendor claimedGerman controller/processor entities; EU location options; vendor GDPR statements. Residency still depends on selected regions and subprocessors. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialEuropeanStack assessment: EU entity, no known US parent, primary IaaS claimed on self-operated NL/DE hardware (not AWS/GCP/Azure). Partial because no full public subprocessor schedule and ancillary SaaS (e.g. PostHog analytics, Atlassian-linked status) may involve non-EU providers. Not legal advice. | ⚠️PartialGerman SE / no known US parent, but US subsidiaries, US host regions (LAS/EWR/MCI), Equinix facility partnership, optional Microsoft/Google products, Acronis-powered backup. Not legal advice. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedMarketing (e.g. Azure alternative pages) states Cyso signs a DPA under Dutch law; confirm current template and subprocessor annex in contracting. | ⚠️Vendor claimedHosting DPA via account privacy flows; IONOS Cloud AVV via account manager / contract docs. Confirm entity and service annex. |
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| NEN 7510 (Dutch healthcare information security) | ⚠️Vendor claimedVendor publishes NEN 7510 certificate PDF on certifications/Trust Centre pages. | Not listed |
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| EU AI Act | —Not applicableIaaS/infrastructure platform, not an AI system product. | ⚠️PartialRelevant mainly to AI Model Hub (docs discuss governance/compliance). Core hosting/IaaS is not AI-product-centric; treat AI Act as service-specific diligence. |
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| BSI C5 (Cloud Computing Compliance Criteria Catalogue) | Not listed | ⚠️Vendor claimedCompany IR announcement 7 Nov 2023: C5 Type 1 for Compute Engine, Cloud Cubes, S3 Object Storage after external audit. Type 1 = design at a point in time; confirm current validity and product scope. |
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