digistats Analytics vs Matomo by Stackhero

Compare digistats Analytics and Matomo by Stackhero on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Fathom Analytics, Google Analytics, Matomo

Logo: digistats Analytics

digistats Analytics

Switzerland· Web Analytics

Needs review

Shortlist digistats when you want managed Swiss cookieless analytics with multi-site, events, API, and CSV on every listed tier and you accept SaaS-only operations. Skip when you need self-host/OSS, GA4-depth product analytics, or published ISO 27001/SOC 2—consider Plausible, Simple Analytics, Pirsch, or Matomo instead.

Cookieless trackingNo stored visitor IPsSwiss data centerUnlimited websitesAPI + CSV exportManaged SaaS
Logo: Matomo by Stackhero

Matomo by Stackhero

France· Web Analytics

Needs review

Shortlist when you want full Matomo on a dedicated French-operated bare-metal instance with one-click updates and hourly billing—especially if you prefer unlimited site/seat product framing over hit-metered multi-tenant SaaS. Skip when you need EU-only with no US region option, root/SSH access, or a minimal cookieless counter—consider self-hosted Matomo, Friendly Analytics, or Plausible instead.

Managed MatomoDedicated instanceFrench PaaS operatorISO 27001 (claimed)Automatic DPAEU or US region
digistats Analytics vs Matomo by Stackhero: Snapshot
FeatureLogo: digistats Analyticsdigistats AnalyticsLogo: Matomo by StackheroMatomo by Stackhero
Country of originSwitzerlandFrance
CategoryWeb AnalyticsWeb Analytics
Open sourceNoYes
Self-hostedNoNo
HeadquartersSwitzerlandFrance
Legal entitydigistats Analytics Ltd., Täfernstrasse 2A, CH-5405 Dättwil AG (UID CHE-296.235.462)Stackhero (RCS Paris 512 366 378, VAT FR92512366378), 1 rue de Stockholm, 75008 Paris, France
Governing lawSwiss law; venue Bremgarten AG (per AGB)French law; courts at registered head office (per Terms of service)
US parent / controlNo known US parentNo known US parent
CLOUD Act exposure (indicative)MediumMedium
Hosting / residencyPrivacy policy: customer data processed/stored in Switzerland, not in the USA or outside the EU; pricing lists Switzerland Data Center. Hosting provider legal name not in a public subprocessor list. Payment subprocessors: Stripe, Inc. (USA) and Coinbase (crypto; German entity listed in AGB).Primary compute: Stackhero bare-metal cloud, customer-chosen region EU (France) or USA. Backups: stored in the EU per Matomo FAQ; encrypted atomic images retained up to ~3 months. Not built on AWS/GCP/Azure as the stated compute substrate. Payment processor (unnamed) handles card data; privacy policy mentions third-party messaging/stats tools without a full named subprocessor table.
Summary

Swiss cookieless web analytics SaaS from digistats Analytics Ltd.: realtime traffic, city-level geo, events, and multi-site dashboards without storing cookies, IPs, or fingerprints.

French PaaS-managed Matomo on dedicated bare-metal instances: unlimited sites until capacity, one-click updates, EU or US region choice, with hourly billing and an automatic DPA.

Tags
At a glance: digistats Analytics vs Matomo by Stackhero
At a glanceLogo: digistats Analyticsdigistats AnalyticsLogo: Matomo by StackheroMatomo by Stackhero
HQDättwil AG, SwitzerlandParis, France (1 rue de Stockholm, 75008)
Legal entitydigistats Analytics Ltd. (CHE-296.235.462)Stackhero — RCS Paris 512 366 378
HostingSwitzerland data center (host brand not named publicly)Not listed
DeploymentManaged SaaS onlyNot listed
Open sourceNoNot listed
Commercial modelFree low-traffic tier + pageview-based subscriptionHourly instance billing; free trial; no standard commitment
StackNot listedOpen-source Matomo on dedicated Stackhero VM
Hosting regionsNot listedEU (France) or USA; backups in EU (vendor FAQ)
CertificationsNot listedISO 27001:2022 claimed (BAB #254338)
Key capabilities: digistats Analytics vs Matomo by Stackhero
Key capabilitiesLogo: digistats Analyticsdigistats AnalyticsLogo: Matomo by StackheroMatomo by Stackhero
Cookieless trackingYesNot listed
No stored visitor IPsYesNot listed
Swiss data centerYesNot listed
Unlimited websitesYesNot listed
API + CSV exportYesNot listed
Managed SaaSYesNot listed
Managed MatomoNot listedYes
Dedicated instanceNot listedYes
French PaaS operatorNot listedYes
ISO 27001 (claimed)Not listedYes
Automatic DPANot listedYes
EU or US regionNot listedYes

digistats Analytics

  • Cookieless script without stored IPs or fingerprints

    Vendor docs describe a sub-1 kB tag that measures traffic without cookies, without retaining visitor IPs (IP used only for live geo lookup), and without fingerprinting—aimed at sites that want analytics without a consent banner for non-essential cookies.

  • Realtime dashboard with geo, tech, events, and channels

    Live visitor and pageview views plus city-level geography, browser/OS/device signals, custom conversion events, referrer/search/social acquisition, landing pages, and continuous site reachability (online status)—enough for content and marketing ops, not a full product-analytics suite.

  • Ad-blocker-resistant capture (vendor claim)

    Marketing materials contrast digistats with Google Analytics being stripped by major blockers and state digistats is not blocked by common ad-block extensions. Useful for traffic completeness debates; treat as first-party claim until you validate on your stack.

  • Multi-site SaaS with API, email reports, and CSV on every tier

    Published plans include unlimited websites and events, API access, email reports, Swiss data-center storage, and CSV export—even on the free low-traffic tier—so agencies can run multiple client properties without plan-gated feature cliffs.

  • Swiss entity and Swiss analytics data center

    Operated by digistats Analytics Ltd. (Dättwil AG); privacy policy commits to storing customer data in Switzerland. Managed hosting only—no self-hosted edition in public materials.

Matomo by Stackhero

  • Dedicated bare-metal Matomo instance

    Each customer gets an isolated VM on Stackhero’s own bare-metal cloud (Stackhero DC OS), not shared multi-tenant Matomo. Local disks and included Redis are positioned for high IOPS and heavy traffic—fit teams that outgrow noisy-neighbor shared analytics clouds.

  • Unlimited sites, members, segments, and goals until capacity

    Stackhero does not meter websites, team seats, segments, or goals as product SKUs; you scale by instance size (published up to 16 vCPUs / 64 GB RAM). Retention is limited by disk, not a fixed product TTL—plan storage for long history.

  • One-click Matomo updates and managed ops (no SSH)

    Stackhero delivers Matomo updates for dashboard application; firewall IP rules are customer-configurable. SSH is intentionally unavailable on the managed service—good for reduced surface area, poor fit if you need custom OS packages.

  • Custom domain, GeoIP2, and dedicated notification email

    Point matomo.yourdomain.com with TLS 1.3/ECDSA, ship visitor location via bundled GeoIP2, and send unlimited Matomo reports/alerts through a per-instance email path—reduces glue work after first deploy.

  • Atomic encrypted daily backups (EU vault)

    24-hour atomic image backups (plus event-driven backups on upgrades) are validated, then encrypted (OpenPGP ECDH/Curve25519) and retained up to three months. Vendor FAQ states backups are stored in the EU even when regions differ—confirm dual-region implications for US instances.

  • Hourly billing with EU or US region choice

    Spin services up/down with hourly charging and a single monthly invoice; free trial without payment method. Choose European (France) or USA placement at create time—region is a first-class control for residency, not a hidden default.

Assurance & compliance: digistats Analytics vs Matomo by Stackhero
Assurance & complianceLogo: digistats Analyticsdigistats AnalyticsLogo: Matomo by StackheroMatomo by Stackhero
Independent security / no-logs audit
Not found

Vendor claims no IP storage and no fingerprints; no public third-party audit PDF found.

Not found

ISO 27001 and bug-bounty openness claimed; no public independent no-logs audit report specific to analytics found.

ISO 27001
Not found

Not claimed on reviewed pages. Host partner ISO 14001 (environmental) is not an ISMS cert.

Vendor claimed

Vendor publishes ISO/IEC 27001:2022 certificate #254338 from the British Assessment Bureau (PDF). Not re-verified against the issuer’s public register in this draft.

SOC 2 / SOC 3
Not found
Not found

No SOC 2/3 claim found on certifications/privacy/GDPR pages reviewed.

GDPR / EU data protection
Vendor claimed

Swiss entity; privacy policy cites DSG and GDPR/DSGVO, cookieless design, Swiss storage. Not legal advice.

Vendor claimed

French entity; public GDPR & DPA page; customer controller / Stackhero processor model; EU region option for service data.

US CLOUD Act exposure (indicative)
Partial

Swiss Ltd, no known US parent, analytics residency claimed in Switzerland; billing via Stripe, Inc. (US) and Coinbase. EuropeanStack assessment — not a vendor certification. Not legal advice.

Partial

French entity, no known US parent, non-hyperscaler bare-metal hosting claimed. Medium/partial because USA is a first-class hosting region; EU-only only when the customer creates the service in Europe. Backups stated as EU-stored. Not legal advice.

Data processing agreement (B2B)
Partial

Privacy policy describes Art. 28-style processing on behalf of customers; dedicated public DPA download not found — request signed DPA.

Vendor claimed

DPA applies automatically with Terms of service; PDF downloadable from the GDPR & DPA page.

EU AI Act
Not applicable

Web analytics product; not positioned as an AI system product.

Not applicable

Web analytics hosting; not positioned as an AI system product.

Considerations & known limitations: digistats Analytics vs Matomo by Stackhero
Considerations & known limitationsLogo: digistats Analyticsdigistats AnalyticsLogo: Matomo by StackheroMatomo by Stackhero
No public independent security audit
Medium

Cookieless and no-IP claims are first-party only. Security questionnaires that require audit reports will need vendor outreach or a different product.

Not listed
US-linked payment subprocessors
Medium

AGB names Stripe, Inc. (San Francisco) for cards and Coinbase for crypto. Billing and account data may leave the pure Swiss analytics path even if telemetry stays in Switzerland.

Not listed
Hosting provider not named publicly
Low

Switzerland data-center claim without a published host legal name or full subprocessor list complicates transfer and residual-risk assessments.

Not listed
No self-host or open-source path
Medium

Cannot pin collector versions, run fully air-gapped, or satisfy hard self-host mandates. Operational dependency on digistats uptime and roadmap.

Not listed
Registration path may be restricted
Low

At research time the login UI stated registrations were disabled and /developers redirected to login. Confirm trial and API access before scheduling migration.

Not listed
Optional US hosting regionNot listed
Medium

Platform offers USA placement alongside France/EU. Mis-selected region or unclear contract language can put visitor analytics outside the EU. Procurements that require EU-only must pin region at create time and in the order form.

EU backups when primary is USNot listed
Medium

FAQ states backups are stored in the EU. If an instance runs in the USA, confirm whether visitor data is dual-homed (US primary + EU backup) and how that affects DPIA and transfer tools.

No SSH / managed-only hostNot listed
Low

Cannot install arbitrary system software or agents; support hours stated as CET office hours for basic platform support—not full Matomo application consulting.

Limited named subprocessor listNot listed
Medium

Privacy policy mentions third-party tools and a payment processor without a detailed public subprocessor register. Request the annex in diligence if procurement requires named processors.

ISO certificate vendor-publishedNot listed
Low

ISO 27001:2022 is claimed with a public PDF and BAB certificate number; validate scope, sites, and validity dates with the certification body before treating it as verified.

Matomo privacy configuration is yoursNot listed
Low

Hosting in the EU does not auto-configure consent, IP anonymization, or cookieless modes. Controllers remain responsible for Matomo GDPR tooling and site policy.

Fit

digistats Analytics

Best fit when

  • EU/EEA/Swiss websites replacing Google Analytics primarily for privacy and consent simplification
  • Agencies needing unlimited websites on a single traffic-based plan with shareable simple dashboards
  • Content and marketing teams that need realtime pageviews, city-level geo, channels, and custom events
  • Buyers who want Swiss legal entity and Swiss analytics residency without running self-hosted Matomo
  • Teams that value a sub-1 kB script and vendor claims of better ad-blocker survival than GA tags

Poor fit when

  • Organizations that must self-host or review open-source collector code
  • Product/growth stacks needing GA4-class funnels, identity stitching, Ads linkage, or warehouse export
  • Procurement that requires public ISO 27001, SOC 2, or independent no-logs audit evidence
  • Buyers who cannot accept US-linked payment processors (Stripe/Coinbase) for billing data

Consider instead when

  • When: You need open-source and optional self-hosting with a large community

    Consider: Plausible Analytics or Matomo

    Plausible is cookieless SaaS + self-host; Matomo is the full self-host suite.

  • When: You want another lightweight EU cookieless SaaS without Swiss seat as a requirement

    Consider: Simple Analytics or Pirsch Analytics

    NL and DE peers in the same category band.

  • When: You need enterprise analytics, tag manager, and formal compliance packaging

    Consider: Piwik PRO or Matomo Cloud

    Heavier stacks with more modules and B2B assurance artifacts.

  • When: You are comparing global privacy-analytics brands rather than Swiss residency

    Consider: Fathom Analytics

    Different ownership and data-path story—verify residency independently.

Matomo by Stackhero

Best fit when

  • Teams that want Matomo’s full analytics/admin surface without running OS or Matomo upgrades themselves
  • Buyers who prefer a dedicated VM and capacity-based limits over multi-tenant hit metering
  • Orgs consolidating Matomo with other Stackhero-managed open-source services under one French operator
  • Projects that need hourly elasticity and the ability to stop billing with one click
  • Controllers who will configure Matomo privacy features themselves and want a signed/automatic DPA plus ISO 27001 claims

Poor fit when

  • Requirements that forbid any US hosting option or dual-region backup stories—platform publicly offers USA regions
  • Teams that need SSH, custom kernels, or non-Matomo system agents on the host
  • Buyers seeking only a lightweight cookieless pageview product (Plausible-class tools are simpler)
  • Organizations that must self-host inside their own cloud account with no third-party PaaS operator
  • Use cases needing a named public subprocessor register beyond Stackhero’s high-level privacy/GDPR pages

Consider instead when

  • When: You want Swiss Matomo-as-a-Service with cookieless defaults and CH product hosts

    Consider: Friendly Analytics

    Different operator, residency story, and privacy defaults; still Matomo-based.

  • When: You need enterprise analytics packaging beyond plain managed Matomo

    Consider: Piwik PRO

    Compare modules, contracts, and hosting regions independently.

  • When: You only need a minimal open-source-friendly counter with simple SaaS UX

    Consider: Plausible Analytics

    Far less Matomo depth; different product surface.

  • When: You require full root control and in-house residency guarantees

    Consider: Self-hosted Matomo on your own EU IaaS

    Maximum control; you own updates, backups, and hardening.

Open questions for due diligence

digistats Analytics

  • Will digistats provide a signed Art. 28 DPA and a current subprocessor list including the Swiss host legal entity?
  • Is new customer registration open, and what are current free-tier and trial terms?
  • Is public API documentation available without a production account?
  • Are any independent security assessments available under NDA?
  • Do email reports or other support tools introduce additional SaaS subprocessors beyond Stripe/Coinbase?

Matomo by Stackhero

  • Will the order form and DPA annex permanently pin the Matomo instance to the EU (France) region with no US failover?
  • For US-region instances, what exact data is copied to EU backup vaults and under which transfer mechanism?
  • Who is the unnamed parent company referenced on the About page, and is there any US ownership or PE?
  • Can ISO 27001 certificate 254338 be validated on the British Assessment Bureau (or successor) public register for current scope/dates?
  • Which payment, support, and website analytics providers process Stackhero account data (named subprocessor list)?