| Independent security / control audit | ⚠️PartialVendor states regular independent audits and publishes multi-framework certs via Compliance Center; not a VPN-style no-logs audit. Download current reports under account/NDA for verification. | —Not applicableHosting/IaaS, not a no-logs VPN. Public ISO 27001, BSI C5 Type 2, and annual TOM review (TUV Rheinland) instead. |
|---|
| ISO 27001 | ⚠️Vendor claimedVendor asserts ISO/IEC 27001:2022 ISMS certification since 2018; certificates via Compliance Center. | ✅VerifiedISO/IEC 27001:2022; public SOCOTEC certificate. Scope: infrastructure, operation, support of Nuremberg, Falkenstein, Helsinki parks. |
|---|
| ISO 27017 (cloud security) | ⚠️Vendor claimedListed on compliance site as certified cloud security controls. | Not listed |
|---|
| ISO 27018 (cloud PII) | ⚠️Vendor claimedListed on compliance site for personal data protection in public cloud. | Not listed |
|---|
| SOC 2 / SOC 3 | ⚠️Vendor claimedSOC 2 listed on compliance marketing; obtain report via Compliance Center / NDA. | ❌Not foundHetzner states focus on ISO 27001 rather than SOC 2 for international market. |
|---|
| BSI C5 | ⚠️Vendor claimedBSI C5 listed among national/international standards on compliance page. | Not listed |
|---|
| HDS (French health data hosting) | ⚠️Vendor claimedHDS listed on compliance page; confirm scope and zones for health workloads. | Not listed |
|---|
| CSA STAR | ⚠️Vendor claimedCSA STAR listed on compliance page. | Not listed |
|---|
| GDPR / EU data protection | ⚠️Vendor claimedSwiss entity; GDPR + Swiss FADP claims; EU zones; public DPA. Not legal advice. | ⚠️Vendor claimedGerman entity; public privacy policy, Art. 28 DPA, TOMs, subprocessor list. Customer remains controller for data on rented systems. |
|---|
| US CLOUD Act exposure (indicative) | ⚠️PartialSwiss operator, no known US parent, European workload zones, and no third-party processor for compute/storage/SKS customer data. Medium residual path via US ops providers (AWS archival, Twilio auth, PayPal) listed for client data. DBaaS uses Aiven (Finland). Not legal advice. | ⚠️PartialEU entity / no known US parent, but optional US cloud uses Hetzner US LLC and US colocation (NTT, QTS); Singapore similarly. EU placements keep server data in EU per docs. Not legal advice. |
|---|
| Data processing agreement (B2B) | ⚠️Vendor claimedPublic DPA for Akenes SA as processor; Swiss law; Aiven listed for DBaaS. | ⚠️Vendor claimedStandard DPA accept-in-console; sample PDF published; no custom wet-ink DPAs per vendor docs. |
|---|
| EU AI Act | —Not applicablePrimary product is IaaS/managed infrastructure; customer AI workloads remain customer-controlled. Concrete AI offerings may need separate review if used as an AI system. | —Not applicableInfrastructure hosting, not an AI system product. |
|---|
| BSI C5 (cloud) | Not listed | ✅VerifiedVendor publishes BSI C5 Type 2 attestation PDF for cloud services (German BSI catalogue). |
|---|
| KRITIS / section 8a BSIG | Not listed | ⚠️Vendor claimedHetzner states BSI classification as operator of critical services and certification under section 8a BSIG. |
|---|