Friendly Analytics vs SEAL Metrics

Compare Friendly Analytics and SEAL Metrics on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Google Analytics

Friendly Analytics

Switzerland· Web Analytics

Needs review

Shortlist when you need full Matomo depth (heatmaps, funnels, ecommerce, API) with Swiss product hosting and managed privacy defaults—especially regulated CH/EU orgs leaving Google Analytics. Skip when you only want a minimal pageview counter, a free self-serve tier, or pure DIY Matomo ops—consider Plausible, etracker, or self-hosted Matomo instead.

Matomo-as-a-ServiceCookieless by defaultSwiss product hostingISO 27001 (claimed)DPA availableEU / on-prem option

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SEAL Metrics

Spain· Web Analytics

Needs review

Shortlist when European eCommerce or hospitality teams need cookieless full-traffic capture and last-click ROAS they can align with finance—without GA4 Consent Mode as the measurement backbone. Skip when you need self-host or open source, session replay and product analytics depth, or a certified ISO/SOC package today—consider Plausible, Simple Analytics, Pirsch, or Matomo-based hosts instead.

Cookieless first-party pixelEU-hosted (Dublin)Revenue / ROAS focusReal-time dashboardsDPA includedSaaS only

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Highlighted rows differ between the two products.

Friendly Analytics vs SEAL Metrics: Snapshot
Feature	Friendly Analytics	SEAL Metrics
Country of origin	Switzerland	Spain
Category	Web Analytics	Web Analytics
Open source	Yes	No
Self-hosted	Yes	No
Headquarters	Switzerland	Spain
Legal entity	Friendly LLC (Friendly GmbH on DPA), Werkhofstrasse 5, 6052 Hergiswil, Switzerland	SealMetrics (Spain; exact registered company name not found on public imprint)
Governing law	Swiss law (per customer principal agreement / DPA framework)	Spain (Terms of Service; courts of Barcelona)
US parent / control	No known US parent	No known US parent
CLOUD Act exposure (indicative)	Medium	Medium
Hosting / residency	Analytics product: Infomaniak (CH) primary hosting; Netstream and Hosttech (CH) backups. AWS listed only for Friendly Automate email, not Analytics. Enterprise marketing also offers EU or on-premise hosting. Company ops: US SaaS including Google Workspace, HelpScout, Stripe, Notion, Calendly, Cloudflare (help docs).	Customer analytics app, DB, and backups: Dublin, Ireland (EU data center, provider not named publicly). Subprocessor: Cloudflare for CDN/DDoS on encrypted transit at EU edge locations; vendor states no analytics data at rest on Cloudflare and no US cloud storage of customer analytics.
Summary	Swiss Matomo-as-a-Service: cookieless-by-default web analytics with heatmaps, funnels, and ecommerce, product data hosted in Switzerland, plus enterprise DPA and on-prem options.	Spanish cookieless web analytics for European eCommerce: first-party capture, Dublin EU storage, last-click revenue and ROAS without consent-dependent tags.
Tags	analytics privacy gdpr matomo open-source switzerland nfadp enterprise self-hosted	analytics privacy gdpr cookieless ecommerce attribution saas

At a glance: Friendly Analytics vs SEAL Metrics
At a glance	Friendly Analytics	SEAL Metrics
HQ	Hergiswil, Switzerland	Spain (Spanish law; Barcelona courts per Terms)
Legal entity	Friendly LLC / Friendly GmbH	Not listed
Stack	Matomo (unmodified + premium plugins)	Not listed
Product hosts	Infomaniak; backups Netstream & Hosttech (CH)	Not listed
Commercial model	Hit-based SaaS; enterprise custom; no free trial	Not listed
Open source base	Matomo; portable to other Matomo hosts	Not listed
Founded	Not listed	2020 (vendor how-it-works page)
Hosting	Not listed	Dublin, Ireland — EU data center; Cloudflare edge transit
Model	Not listed	SaaS; event-volume plans; free agentic tier + trial
Open source	Not listed	No
Self-host	Not listed	No

Key capabilities: Friendly Analytics vs SEAL Metrics
Key capabilities	Friendly Analytics	SEAL Metrics
Matomo-as-a-Service	Yes	Not listed
Cookieless by default	Yes	Not listed
Swiss product hosting	Yes	Not listed
ISO 27001 (claimed)	Yes	Not listed
DPA available	Yes	Not listed
EU / on-prem option	Yes	Not listed
Cookieless first-party pixel	Not listed	Yes
EU-hosted (Dublin)	Not listed	Yes
Revenue / ROAS focus	Not listed	Yes
Real-time dashboards	Not listed	Yes
DPA included	Not listed	Yes
SaaS only	Not listed	Yes

Friendly Analytics

Matomo-as-a-Service with privacy defaults
Runs unmodified Matomo plus selected premium plugins, preconfigured for cookieless tracking, IP truncation, and nFADP/GDPR-oriented defaults so teams avoid operating Matomo themselves while keeping exit paths to another Matomo host.
Heatmaps, funnels, session recording, and ecommerce
Beyond pageviews: heatmaps, privacy-oriented session replays, conversion funnels, form analytics, A/B tests, and ecommerce reporting for UX and revenue analysis without bolting on a separate US product suite.
Swiss product hosting with EU or on-prem options
Visitor analytics hosted with Infomaniak in Switzerland; backups via Netstream and Hosttech (CH). Enterprise can contract Swiss, EU, or on-premise placement—confirm region in the order form rather than assuming SaaS-only CH.
Ads conversion export without third-party pixels
Advertising Conversion Export sends conversions to Google or Bing via API so campaigns can be optimized without placing those vendors' tracking codes on your site—useful when privacy policy bans extra ad tags.
GA import, reporting API, and Matomo portability
Historical Google Analytics data can be imported (manual, effort-billed). Reporting API and live export links feed BI tools; data can move to another Matomo instance, limiting classic SaaS lock-in.
Enterprise contracts, SSO, and dedicated instances
Enterprise tier adds custom DPA/DORA/NDA/SLA paperwork, dedicated account management, SSO, custom domain, dedicated instance, and phone/video support for banks, insurers, and public bodies.

SEAL Metrics

846-byte first-party cookieless pixel
Install a tiny first-party script on your domain that logs pageviews without cookies, localStorage, or fingerprinting. Designed so ad blockers that target third-party analytics domains hit less often. Benefit: fuller traffic capture for teams stuck with consent-gated tags; trade-off: aggregate and channel metrics rather than person-level journey stitching.
Last-click revenue and ROAS attribution
Attributes conversions and revenue to channels, campaigns, and landing pages with last-click models the vendor positions as CRM-alignable. Built for eCommerce and hospitality media decisions—not generic pageview vanity charts. Limits: not a full multi-touch marketing mix model out of the box; validate against your CRM as the case studies do.
Real-time promo and campaign dashboards
Live views of revenue, channels, campaigns, and products during Promo Days so media teams can reallocate spend the same day. Suited to peak-load retail calendars. Constraint: value depends on tagging microconversions and keeping UTM hygiene; not a substitute for warehouse-grade BI alone.
LENS private AI on full capture
Optional LENS layer answers growth, risk, and wasted-spend questions in plain language against SealMetrics data (vendor states exclusive private AI on Enterprise tiers). Useful when analysts are scarce. Caveat: AI outputs are assistive—confirm high-stakes budget cuts against raw reports and offline finance data.
MCP and AI-assisted provisioning
Hosted MCP endpoint and docs let teams spin up accounts, pixels, and reports from AI coding assistants instead of a pure UI-only onboarding path. Speeds evaluation for engineering-heavy stacks. Still SaaS-only—there is no self-hosted SEAL Metrics server to run in your VPC.
EU Dublin storage with exports
Vendor documents processing and backups in Dublin, Ireland, with TLS 1.3, AES-256 at rest, and roughly 24-month analytics retention. API and BigQuery-style exports support dual-running with GA4. Hosting operator is described generically as an EU data center; Cloudflare sits on the transit path only.

Assurance & compliance: Friendly Analytics vs SEAL Metrics
Assurance & compliance	Friendly Analytics	SEAL Metrics
Independent security / no-logs audit	Not found Vendor describes anonymization defaults and mentions external pen tests in ISO materials; no public independent no-logs audit report found.	Not found Vendor mentions regular security audits and independent legal audits; no public third-party audit PDF found on site/docs.
ISO 27001	Vendor claimed Vendor publishes ISO/IEC 27001:2022 certification covering the company/products with a certificate PDF; not independently re-verified against the cert body registry in this draft.	Not found Data location docs list ISO 27001 as planned, not certified.
SOC 2 / SOC 3	Not found No SOC 2/3 claim found on security/about pages reviewed.	Partial Vendor docs list SOC 2 Type II as in progress — not a completed public report.
GDPR / EU data protection	Vendor claimed Swiss entity; public materials assert nFADP and GDPR alignment; cookieless defaults and CH processing described in DPA.	Vendor claimed Spanish entity; cookieless architecture; EEA processing claims; DPA published. Legal conclusion remains for counsel.
US CLOUD Act exposure (indicative)	Partial Swiss entity, no known US parent; Analytics product hosts are Swiss (Infomaniak/Netstream/Hosttech). Medium/partial because company subprocessors include US SaaS (e.g. Google Workspace, HelpScout, Stripe, Cloudflare). AWS not used for Analytics per vendor list. Indicative only—not legal advice.	Partial EU entity / no known US parent; analytics at rest in Dublin. Cloudflare (US group) processes TLS transit at EU edge. Not legal advice.
Data processing agreement (B2B)	Vendor claimed Public DPA text for Friendly GmbH; customers asked to contact to sign. Enterprise also references DORA/NDA/SLA packs.	Vendor claimed Public DPA page; vendor states standard DPA with every plan, custom on Enterprise.
EU AI Act	Not applicable Web analytics SaaS; not positioned as an AI system product.	Not applicable Core product is measurement analytics; optional LENS private AI is a feature—confirm classification if heavily relied on for automated decisions.
ISO 9001	Vendor claimed Vendor publishes ISO 9001 certification materials alongside ISO 27001.	Not listed

Considerations & known limitations: Friendly Analytics vs SEAL Metrics
Considerations & known limitations	Friendly Analytics	SEAL Metrics
US company-operation subprocessors	Medium Support, email/calendar, payments, CRM/docs, and help-docs edge use US-headquartered SaaS even though Analytics visitor data hosts are Swiss. Material for DPIAs that demand zero US processors in any vendor process.	Not listed
Cookie features can reintroduce consent needs	Low Default is cookieless, but enabling cookie-based Matomo capabilities may require banners for EU visitors—configuration discipline required.	Not listed
Small Swiss operator dependency	Low Seven-person-scale Open Startup; mitigations include Matomo portability and open financial transparency, but capacity and roadmap still depend on a small firm.	Not listed
Certifications vendor-published	Low ISO 27001/9001 are claimed with PDFs on the vendor site; procurement should verify certificate validity with the issuing body.	Not listed
Do not conflate with Friendly Automate	Medium Automate uses AWS for email sending. Scope assessments to Analytics-only subprocessors unless you also buy Automate.	Not listed
US-group edge subprocessor (Cloudflare)	Not listed	Medium Even with Dublin storage, Cloudflare sits on encrypted traffic. Procurement that bans any US-group vendor in the path will need a written exception or alternative edge posture.
ISO/SOC not fully certified yet	Not listed	Medium SOC 2 in progress and ISO planned per vendor docs. Enterprise security questionnaires may block until reports are available under NDA.
Consentless claim is architectural, not a warranty	Not listed	Medium Vendor argues no personal data / no cookies so analytics need no banner. Other scripts on the same site and national guidance still matter—get DPO sign-off.
SaaS-only, proprietary pipeline	Not listed	Low No self-host path. Mitigate with API/BigQuery export and dual-running with GA4 during evaluation.
Hosting operator not named	Not listed	Low Docs say EU data center in Dublin without naming the cloud or colo operator. Ask for the concrete provider in the TPSR pack.

Fit

Friendly Analytics

Best fit when

Teams that want Matomo's full feature set without self-hosting ops burden
Swiss and EU organizations prioritizing CH product residency (Infomaniak + CH backups)
Sites aiming for cookieless measurement under default privacy configuration
Marketing teams needing heatmaps, funnels, ecommerce, and ad conversion export without Google Analytics
Enterprises needing DPA/DORA/SLA paperwork, SSO, or dedicated instances

Poor fit when

Buyers who only need lightweight pageview analytics and prefer a free tier (see Plausible-class tools)
Teams that must self-operate every component with no SaaS operator in the path
Orgs that require zero US-headquartered tools anywhere in the vendor's company stack (support/billing SaaS is disclosed)
Use cases outside web/app analytics (Friendly Automate is a different product with different subprocessors)

Consider instead when

When: You want a minimal, open-source, cookieless counter with simpler SaaS UX
Consider: Plausible Analytics
Less Matomo plugin depth; different hosting/operator story (Estonia).
When: You need German enterprise analytics with long public-sector track record
Consider: etracker
Different stack (not Matomo); compare cookieless claims and contracts directly.
When: You prefer a modern EU analytics product with open-source core and lean UI
Consider: Pirsch Analytics
Germany-based; trade Matomo feature breadth for a different product surface.
When: You already run Matomo well and only need software, not a Swiss operator
Consider: Self-hosted Matomo
Maximum control; you own privacy config, updates, and hosting risk.

SEAL Metrics

Best fit when

European eCommerce, DTC, and hospitality brands measuring paid media ROAS against incomplete consent-gated analytics
Marketing ops and agencies that need a single channel revenue source of truth finance can challenge less often
Teams that want side-by-side GA4 calibration without migrating off Google Ads tooling immediately
DPOs and CISOs evaluating analytics that claim no cookies, no fingerprinting, and EEA-only storage of analytics data
Stacks that prefer SaaS plus API/BigQuery export over running Matomo themselves

Poor fit when

Organizations that require self-hosted or open-source analytics under their own admin control
Product teams needing session replay, heatmaps, or deep multi-touch product analytics (Heap/FullStory class)
Buyers that will not accept SaaS until ISO 27001 or SOC 2 Type II is fully certified and publicly evidenced
Hobby sites and blogs that only need lightweight open-source pageview analytics

Consider instead when

When: You need open-source or self-hosted cookieless analytics
Consider: Plausible Analytics (self-host Community Edition) or Matomo
SEAL Metrics is SaaS-only with no public source license.
When: You want simple privacy-first page analytics without eCommerce ROAS tooling
Consider: Simple Analytics or Pirsch Analytics
Lighter EU privacy analytics peers; less paid-media attribution depth.
When: You need managed Matomo with Swiss hosting or enterprise on-prem options
Consider: Friendly Analytics
Matomo ecosystem plugins and heatmaps vs SealMetrics proprietary ROAS focus.
When: You need Google Ads-native reporting and free-tier product analytics breadth
Consider: Google Analytics 4
Different sovereignty and consent trade-offs; often kept alongside SealMetrics.

Open questions for due diligence

Friendly Analytics

Will the signed DPA and order form pin hosting to Switzerland only, or allow EU/on-prem variants?
Which company subprocessors (HelpScout, Google Workspace, Stripe, etc.) receive which categories of customer personal data in practice?
Can the current ISO 27001 certificate be validated against the certification body's public register (scope, dates, sites)?
For enterprise: what is the RPO/RTO and whether backups remain exclusively in Switzerland?
If both Analytics and Automate are purchased, how are subprocessors and data paths segmented contractually?

SEAL Metrics

What is the exact legal entity name (e.g. S.L.) and registered address for contracts?
Which Dublin operator hosts app/DB/backups (name on the infrastructure questionnaire)?
Current status and availability date of SOC 2 Type II report and ISO 27001 certification?
Does any account data, billing, or support channel leave the EEA (email, payments, CRM)?
For LENS AI: training data isolation guarantees and EU AI Act role for customer use cases?