GMX Mail vs RAIDBOXES Emails

Compare GMX Mail and RAIDBOXES Emails on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Gmail

Logo: GMX Mail

GMX Mail

Germany· Email Services

Needs review

Shortlist GMX Mail for consumer or light-professional freemail when you want a German United Internet operator, claimed German mailbox data centers, large free storage, and standard IMAP/POP—with optional OpenPGP. Skip when you need zero-access encryption by default, enterprise DPA/audit packs, or an ad-free architecture as the baseline; consider Proton Mail instead.

German operatorMailbox in DE (claimed)IMAP / POP3 / SMTPOptional OpenPGPFree ad-supportedSaaS only
Logo: RAIDBOXES Emails

RAIDBOXES Emails

Germany· Email Services

Needs review

Shortlist when you already (or will) host the domain and WordPress stack at RAIDBOXES and need practical multi-mailbox domain email under a German operator with an online DPA. Skip when you need multi-domain density, default E2EE, or email fully independent of a hoster—consider Migadu, Tuta, Posteo, or mailbox.org instead.

German operatorIMAP / SMTPMail Hosting 2.0Online DPAWordPress-adjacentOptional PGP
GMX Mail vs RAIDBOXES Emails: Snapshot
FeatureLogo: GMX MailGMX MailLogo: RAIDBOXES EmailsRAIDBOXES Emails
Country of originGermanyGermany
CategoryEmail ServicesEmail Services
Open sourceNoNo
Self-hostedNoNo
HeadquartersGermanyGermany
Legal entity1&1 Mail & Media GmbH (Zweigniederlassung Karlsruhe; Hauptsitz Montabaur)Raidboxes GmbH, Hafenstraße 32, 48153 Münster (Amtsgericht Münster HRB 16184)
Governing lawGerman law (international T&Cs); GDPR applies as EU controllerGerman law (company domicile Münster)
US parent / controlNo known US parentNo known US parent
CLOUD Act exposure (indicative)MediumMedium
Hosting / residencyVendor privacy (EN): FreeMail emails, address book, and calendar processed in secure data centers in Germany. Product security pages: European data centers for stored mail. Group United Internet AG (DE). Named non-mail paths: Google Analytics/GTM on portal; Google/Yahoo search partnership; international ad partners under consent; DE privacy allows third-country transfers with Chapter V safeguards when used. No public exhaustive mail-infra subprocessor list found.Email: vendor claims exclusive German data centres and first-party Mail Hosting 2.0 infrastructure (IMAP/SMTP on securemail.pro hostnames); privacy policy still names Heinlein Hosting/mailbox.org under paid email boxes (possible legacy lag). Platform/website: AWS EMEA SARL and DigitalOcean listed for web hosting of the online offer; US-group SaaS includes Intercom, Calendly, Chargebee, Sentry, Google analytics/ads, Mailgun, and others for support, billing, and marketing.
Summary

German FreeMail from 1&1 Mail & Media GmbH (United Internet): large free storage, IMAP/POP/SMTP, optional OpenPGP and 2FA, ad-supported consumer webmail.

German domain email hosting from Raidboxes GmbH (Münster): Mail Hosting 2.0 with IMAP/SMTP, multi-mailbox plans, optional PGP, and dashboard fit for WordPress agencies—domain must be hosted at RAIDBOXES.

Tags
At a glance: GMX Mail vs RAIDBOXES Emails
At a glanceLogo: GMX MailGMX MailLogo: RAIDBOXES EmailsRAIDBOXES Emails
HQ / entity1&1 Mail & Media GmbH, Montabaur (DE)Not listed
Parent groupUnited Internet AG (DE)Not listed
Product typeConsumer FreeMail + optional paid tiersNot listed
Hosting (claimed)Mailbox/calendar data in German data centersNot listed
ProtocolsWebmail; POP3/IMAP/SMTP (opt-in)Not listed
Open sourceNoNo
Self-hostedNoNo
HQNot listedMünster, Germany
Legal entityNot listedRaidboxes GmbH (HRB 16184)
GroupNot listedteam.blue (Belgium) since 2022
ProductNot listedMail Hosting 2.0 domain email
AccessNot listedIMAP / SMTP + webmail
Domain constraintNot listedDomain hosted at RAIDBOXES for new mailboxes
Key capabilities: GMX Mail vs RAIDBOXES Emails
Key capabilitiesLogo: GMX MailGMX MailLogo: RAIDBOXES EmailsRAIDBOXES Emails
German operatorYesYes
Mailbox in DE (claimed)YesNot listed
IMAP / POP3 / SMTPYesNot listed
Optional OpenPGPYesYes
Free ad-supportedYesNot listed
SaaS onlyYesNot listed
IMAP / SMTPNot listedYes
Mail Hosting 2.0Not listedYes
Online DPANot listedYes
WordPress-adjacentNot listedYes

GMX Mail

  • Large free mailbox storage with open protocols

    gmx.com free accounts advertise up to 65 GB email storage and 50 MB attachments. POP3, IMAP, and SMTP are supported after you enable them in settings (TLS 1.2+; imap.gmx.com / mail.gmx.com). Suits users who want client choice (Thunderbird, Outlook, mobile) without Google or Microsoft as the mailbox host.

  • Optional OpenPGP end-to-end encryption (Mailvelope)

    GMX offers free OpenPGP messaging via the Mailvelope browser extension: key generation, local key storage, key directory, and mobile recovery. Encryption is opt-in per message after setup—not whole-mailbox zero-access by default. Best for occasional sensitive threads when both parties can use OpenPGP.

  • Aliases, Mail Collector, and multi-account inbox

    Create up to 10 alias addresses (including other GMX domains) managed in one inbox, and pull up to 10 external accounts via Mail Collector. Useful for freelancers and project mail without juggling multiple passwords or providers day-to-day.

  • Spam filtering, antivirus, and optional TOTP 2FA

    Free accounts include automated spam filtering (user blacklist and optional improved detection) and antivirus scanning of mail and cloud files. Optional two-factor authentication uses an authenticator app (TOTP); third-party clients use app-specific passwords when 2FA is on.

  • Bundled Cloud, calendar, contacts, and Online Office

    Accounts include contacts, calendar/organizer, about 2 GB GMX Cloud with share links, and Online Office for common document formats—enough for light personal productivity without a separate suite subscription.

RAIDBOXES Emails

  • Mail Hosting 2.0 on RAIDBOXES infrastructure

    IMAP/SMTP mailboxes on dedicated hostnames (mail-rb.securemail.pro / smtp-rb.securemail.pro) after the move off the prior mailbox.org cooperation. Vendor claims German data-centre locations and triple-redundant mail servers. Best for teams that want domain mail under the same German WordPress host rather than a separate privacy-mail brand.

  • Multi-mailbox plans with aliases, forwards, and catch-all

    Tiered plans allocate a fixed number of mailboxes and a shared storage pool, plus per-mailbox alias and forwarding quotas, autoresponders, and catch-all (requires a dedicated catch-all mailbox). One connected domain per plan—confirm multi-domain needs before shortlisting.

  • Spam/virus filters, TLS, optional PGP, ad-free inboxes

    All plans include spam and virus filtering, SSL/TLS for transfer, a blacklist checker, webmail, and ad-free inboxes. PGP is optional rather than default end-to-end encryption for every message—teams that need mandatory E2EE workflows should evaluate Tuta or a full mailbox.org stack instead.

  • Dashboard-adjacent domain and WordPress ops

    Mailboxes are ordered from the RAIDBOXES dashboard and are intended to sit next to WordPress hosting and domain management. New RAIDBOXES mailboxes require the domain to be hosted with RAIDBOXES; legacy mailbox.org-linked domains follow a separate migration path documented in the help centre.

  • Online B2B DPA and German operator

    Raidboxes GmbH (Münster) offers an online data processing agreement (AV contract) with technical-organisational measures. Useful for agencies that already sign a DPA for WordPress hosting and want the same counterparty for domain email—still review TOMs and subprocessor scope for mailbox vs platform tooling.

Assurance & compliance: GMX Mail vs RAIDBOXES Emails
Assurance & complianceLogo: GMX MailGMX MailLogo: RAIDBOXES EmailsRAIDBOXES Emails
Independent security / no-logs audit
Not found

OpenPGP/Mailvelope path described as externally reviewed; no public independent no-logs audit for FreeMail mailbox access found on product pages.

Not found

No public third-party security or no-logs audit report found for RAIDBOXES Emails on primary pages.

ISO 27001
Not found

No GMX FreeMail-branded ISO 27001 certificate located on security/privacy pages in this research pass (group companies may hold certs under other brands).

Not found

No company-wide ISO 27001 certificate for Raidboxes GmbH found on product/security pages; AWS region ISO mentions are not RAIDBOXES certs.

SOC 2 / SOC 3
Not found

No SOC 2/3 report found on GMX public security pages.

Not found

No public SOC 2/3 report located for RAIDBOXES Emails.

GDPR / EU data protection
Vendor claimed

EU/German controller; public privacy notices under GDPR; DPO published; supervisory authorities named (BfDI / LfDI RLP).

Vendor claimed

German controller (Raidboxes GmbH); product claims DE server locations and GDPR-aligned deletion; online DPA available. Confirm active mail stack vs privacy-policy mailbox.org listing.

US CLOUD Act exposure (indicative)
Partial

German entity and parent (United Internet AG); mailbox data claimed in German DCs. Partial/medium because portal analytics include Google LLC tools, freemail ads involve international partners, and no full public mail-infra subprocessor list. Not legal advice.

Partial

EU/German entity, no known US parent (team.blue BE group). Medium residual exposure via US-group platform subprocessors (AWS/DigitalOcean for online offer hosting; Intercom, Chargebee, Google tooling, Mailgun, etc.). Mail content path claimed DE-only. Not legal advice.

Data processing agreement (B2B)
Not found

Product is primarily consumer FreeMail under GTCs/privacy policy; no public self-serve B2B DPA flow found for FreeMail shortlisting.

Vendor claimed

Online AV/DPA flow at raidboxes.io/en/dpa/ and DocuSign TOM path documented in help centre.

EU AI Act
Not applicable

Not an AI-centric product; optional assistive features may appear in product privacy text but FreeMail is not marketed as an AI system.

Not applicable

Domain email hosting product, not an AI system offering.

B Corp certificationNot listed
Vendor claimed

Raidboxes GmbH listed as Certified B Corporation on B Lab directory; impact certification, not an information-security audit.

Considerations & known limitations: GMX Mail vs RAIDBOXES Emails
Considerations & known limitationsLogo: GMX MailGMX MailLogo: RAIDBOXES EmailsRAIDBOXES Emails
Advertising-funded free tier
Medium

FreeMail depends on ads and (with consent) interest-based targeting and partner sharing. Privacy posture differs from paid privacy mail. Practical impact: expect consent UX, ad surfaces, and partner lists—not a zero-ads default.

Not listed
E2E encryption is optional, not default
Medium

Without OpenPGP setup, mailbox content is accessible to the provider like conventional hosted mail. Practical impact: do not treat GMX FreeMail as zero-access encryption architecture.

Not listed
Incomplete public infrastructure subprocessors
Medium

Residency for mail is claimed (Germany/EU), but there is no enterprise-style published subprocessor inventory for core mail infrastructure. Portal paths name Google Analytics and global ad partners. Practical impact: extra questionnaire work for high-assurance buyers.

Not listed
Inactivity and freemail operational policies
Low

Terms/privacy allow deletion of free mailbox content after prolonged inactivity (about 180 days without login on FreeMail privacy text). Practical impact: inactive project addresses can disappear if not maintained.

Not listed
No public ISO/SOC package for FreeMail
Low

Security pages emphasize product features (spam, AV, 2FA, PGP) rather than downloadable ISO/SOC evidence for FreeMail. Practical impact: may fail enterprise vendor security questionnaires without further vendor dialogue.

Not listed
Domain must be hosted at RAIDBOXESNot listed
Medium

New mailboxes require the domain on RAIDBOXES. That is convenient for WP customers and a lock-in factor if you only wanted independent mail.

One connected domain per planNot listed
Medium

Multi-domain operators need multiple plans or another provider; not a Migadu-style multi-domain account model.

PGP optional, not default E2EENot listed
Medium

Threat models that assume provider-side unreadability by default are a better fit for Tuta or similar products.

US-group platform subprocessorsNot listed
Medium

Privacy policy discloses AWS EMEA, DigitalOcean, Intercom, Chargebee, Google tools, Mailgun, and others for website/support/billing/marketing—even while email marketing claims German mail servers. Scope diligence to mailbox vs platform data paths.

Privacy policy may lag Mail Hosting 2.0Not listed
Low

§Email box still lists mailbox.org/Heinlein while marketing claims first-party hosting—confirm live stack and subprocessor annex for your contract.

No public ISO/SOC/mail auditNot listed
Medium

B Corp is not a security certification. Enterprise security questionnaires may need NDA materials or alternative providers with published audits.

Fit

GMX Mail

Best fit when

  • Individuals and freelancers who want a European freemail address with large free storage and IMAP client freedom
  • Users consolidating multiple addresses via aliases (up to 10) and Mail Collector
  • Buyers who prefer a German legal controller (1&1 Mail & Media GmbH / United Internet) over US Big Tech freemail
  • Teams that only need optional OpenPGP for specific sensitive threads, not zero-access by default
  • Users already familiar with GMX/WEB.DE in German-speaking markets who need international domains (e.g. gmx.com)

Poor fit when

  • Organizations that require default end-to-end / zero-access encryption for all mail
  • Procurement that needs a published independent security audit pack, ISO/SOC evidence, and a B2B DPA as standard shortlist inputs
  • Teams that cannot accept advertising-funded freemail economics or interest-based ad consent UX
  • Custom-domain corporate mail and admin controls at Microsoft 365 / Google Workspace depth
  • Self-hosted or open-source mail stack requirements

Consider instead when

  • When: You need zero-access encryption by default and a privacy-first paid model without ad-funded freemail as the core product

    Consider: Proton Mail

    Proton is the stronger shortlist peer in this catalog for E2E-first evaluation.

  • When: You need Google Workspace-class collaboration and are willing to accept US Big Tech jurisdiction

    Consider: Gmail / Google Workspace

    Richer suite integration; different sovereignty and ad/ecosystem tradeoffs.

  • When: You need Microsoft ecosystem mail, calendar, and compliance tooling

    Consider: Outlook.com / Microsoft 365

    Strong enterprise admin story; US parent and CLOUD Act path differ from GMX.

RAIDBOXES Emails

Best fit when

  • WordPress agencies and freelancers standardising on RAIDBOXES for sites, domains, and mail admin
  • SMEs wanting professional multi-mailbox domain email with standard IMAP clients—not a full Google/Microsoft suite
  • Teams that need catch-all, aliases, forwards, autoresponders, and ad-free inboxes on one domain
  • Buyers who require a German legal counterparty and an online B2B DPA for processor agreements
  • Operators migrating off legacy mailbox.org-linked RAIDBOXES mail toward first-party Mail Hosting 2.0

Poor fit when

  • Multi-domain mail estates that need many domains under one contract (one connected domain per plan)
  • Policies requiring default end-to-end encryption for all mail (PGP is optional only)
  • Buyers who refuse any coupling between mailbox service and domain/WordPress hosting
  • Teams seeking a full office suite (Drive, collaborative docs, built-in video) rather than domain mail
  • Procurement that demands public ISO 27001/SOC 2 or independent no-logs audit reports for the mail product

Consider instead when

  • When: You need multi-domain, usage-based professional mail without WordPress host lock-in

    Consider: Migadu

    Swiss-operated, standards-based hosting priced by quotas rather than per-domain WordPress adjacency

  • When: You need default E2EE and a privacy-first client model

    Consider: Tuta

    Different threat model; less IMAP flexibility than RAIDBOXES

  • When: You want privacy-oriented German personal/business mail without hosting coupling

    Consider: Posteo or mailbox (formerly mailbox.org)

    mailbox is also the former RAIDBOXES mail partner and a deeper digital-workplace option

  • When: You need Google/Microsoft suite collaboration, not just domain mailboxes

    Consider: Google Workspace or Microsoft 365

    US Big Tech residency and CLOUD Act profile differ sharply—use only if suite features dominate

Open questions for due diligence

GMX Mail

  • Will 1&1 Mail & Media sign a B2B DPA and publish a current mail-infrastructure subprocessor list for our use case?
  • Are FreeMail mailbox systems solely on United Internet / 1&1 operated German DCs, or are any US-group cloud providers used for primary storage, backup, or DR?
  • What independent audits or certifications (if any) cover the FreeMail platform beyond the Mailvelope/OpenPGP path?
  • For paid/premium mailboxes: which advertising and tracking paths remain, and what contractual residency language is available?

RAIDBOXES Emails

  • For a new Mail Hosting 2.0 mailbox, is mailbox.org/Heinlein still a subprocessor for mailbox content, or only a legacy path?
  • Which German data-centre operators and exact regions host mail storage and backups (primary + DR)?
  • Does the standard DPA/TOM annex explicitly cover email hosting subprocessors separately from WordPress hosting?
  • What are published RPO/RTO and restore procedures for mailbox backups?
  • Are there any upcoming multi-domain plan options or reseller mail SKUs?