| Independent security / no-logs audit | —Not applicableIaaS/PaaS provider—not a no-logs VPN product. Request penetration-test or SOC-style reports under NDA if required. | ⚠️PartialBSI C5 Type 1 (2023 announcement) and IT-Grundschutz ISMS claims after external audit; not a public no-logs VPN-style audit. Request current reports and scope. |
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| ISO 27001 | ⚠️Vendor claimedVendor compliance pages and chronology claim ISO/IEC 27001; obtain current certificate for verification. | ⚠️Vendor claimedVendor FAQ/about materials state ISO 27001 for data centers / security posture; facility partner cert PDFs also referenced on location pages. Independent cert registry entry not re-verified here. |
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| ISO 27017 (cloud security) | ⚠️Vendor claimedCompliance page links a certificate PDF download; treat as vendor-published evidence until auditor validates. | Not listed |
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| ISO 27018 (cloud PII) | ⚠️Vendor claimedClaimed on compliance/about materials; request current scope. | Not listed |
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| SOC 2 / SOC 3 | ❌Not foundNo public SOC 2 found; vendor promotes ISAE 3402 SOC 1 Type 2 instead (different standard). | ❌Not foundSOC/SSAE-style attestations appear for some facility operators (e.g. Equinix listings). No clear IONOS product-level SOC 2 claim found on primary pages reviewed. |
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| ISAE 3402 SOC 1 Type 2 | ⚠️Vendor claimedAbout chronology highlights successful ISAE 3402 SOC 1 Type 2 (incl. January 2025 call-out). Request full report. | Not listed |
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| BSI C5 | ⚠️Vendor claimedProminently listed on compliance pages; About chronology pairs C5 with January 2025 certification success. Request current attestation. | ⚠️Vendor claimedCompany IR announcement 7 Nov 2023: C5 Type 1 for Compute Engine, Cloud Cubes, S3 Object Storage after external audit. Type 1 = design at a point in time; confirm current validity and product scope. |
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| GDPR / EU data protection | ⚠️Vendor claimedGerman controller (gridscale GmbH); European location marketing; privacy policy under DS-GVO. Confirm DPA and location selection for your processing. | ⚠️Vendor claimedGerman controller/processor entities; EU location options; vendor GDPR statements. Residency still depends on selected regions and subprocessors. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialEU entity, no known US parent (OVHcloud France owns group). Customer hosting marketed in EU/CH/AT. Partial because privacy recipient list includes US-group Stripe, Google Analytics/GTM, Microsoft, Meta, LinkedIn for payments/marketing. Not legal advice. | ⚠️PartialGerman SE / no known US parent, but US subsidiaries, US host regions (LAS/EWR/MCI), Equinix facility partnership, optional Microsoft/Google products, Acronis-powered backup. Not legal advice. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedGTC §14.2 requires a separate order-processing contract when gridscale processes personal data for the customer, finalised at latest on contract conclusion. Execute AV/DPA—do not rely on website privacy alone. | ⚠️Vendor claimedHosting DPA via account privacy flows; IONOS Cloud AVV via account manager / contract docs. Confirm entity and service annex. |
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| EU AI Act | —Not applicableInfrastructure cloud; not an AI system product. GPU capacity may host customer AI workloads under shared-responsibility model. | ⚠️PartialRelevant mainly to AI Model Hub (docs discuss governance/compliance). Core hosting/IaaS is not AI-product-centric; treat AI Act as service-specific diligence. |
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| Trusted Cloud (DE) | ⚠️Vendor claimedCompliance page links Trusted Cloud service listing; verify current entry on trusted-cloud.de. | Not listed |
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