Hetzner vs SAP

Compare Hetzner and SAP on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Microsoft Azure

Logo: Hetzner

Hetzner

Germany· Cloud Computing

Needs review

Shortlist for German-owned IaaS/bare metal in DE/FI parks, API cloud VMs, inclusive-traffic EU economics, ISO 27001 + BSI C5 Type 2. Skip for hyperscaler PaaS depth, SOC 2-first audits, or zero US-group footprint (optional US Ashburn/Hillsboro + Singapore via subsidiaries/colocation). Prefer OVHcloud/Scaleway for broader EU portfolios; STACKIT for DE public-sector framing.

EU-operated (DE HQ)Owned DE/FI parksISO 27001:2022BSI C5 Type 2Bare metal + auctionOptional US/SG cloud
Logo: SAP

SAP

Germany· Cloud Computing

Needs review

Shortlist SAP when you need S/4HANA-class ERP breadth under a German parent entity and can fund a structured implementation. Skip when you want lightweight self-serve finance SaaS without a transformation partner. Consider Salesforce when CRM is the system of record, or a Microsoft Dynamics / Azure-centric stack when identity and productivity are already standardised on Microsoft.

EU-operatedFull ERP suiteS/4HANA CloudISO 27001 (claimed)B2B DPA published
Hetzner vs SAP: Snapshot
FeatureLogo: HetznerHetznerLogo: SAPSAP
Country of originGermanyGermany
CategoryCloud ComputingCloud Computing
Open sourceNoNo
Self-hostedNoYes
HeadquartersGermanyGermany
Legal entityHetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (HRB 6089 Ansbach)SAP SE, Dietmar-Hopp-Allee 16, 69190 Walldorf (Mannheim HRB 719915)
Governing lawNot listedGerman entity; order forms may name local SAP affiliates
US parent / controlNo known US parentNo known US parent
CLOUD Act exposure (indicative)MediumMedium
EU-hosted statusNot listedPartial
Hosting / residencyOwned parks: Nuremberg, Falkenstein (DE), Helsinki (FI). Non-cloud EU-only. Cloud optional US (Ashburn, Hillsboro) and Singapore on 3rd-party colocation. AV subprocessors: Hetzner Finland Oy; US: Hetzner US LLC, NTT Americas, QTS Hillsboro; SG: Hetzner Singapore, NTT SG1. Master data stays EU.Mixed: SAP-operated data centers (including Walldorf / St. Leon-Rot, Germany) plus Enterprise Cloud Services documented on AWS, Microsoft Azure, Google Cloud Platform, or customer data centers. Product-specific subprocessor lists are primarily on My Trust Center for customers.
Summary

German data center operator (Gunzenhausen): dedicated servers, Hetzner Cloud VPS, storage, and owned parks in Germany and Finland, with optional US and Singapore cloud locations.

German-headquartered enterprise ERP suite (SAP Cloud ERP / S/4HANA) for finance, supply chain, procurement, and HR.

Tags
At a glance: Hetzner vs SAP
At a glanceLogo: HetznerHetznerLogo: SAPSAP
HQGunzenhausen, GermanyWalldorf, Germany
Legal entityHetzner Online GmbH (HRB 6089 Ansbach)SAP SE (HRB 719915 Mannheim)
EU parksNuremberg, Falkenstein (DE); Helsinki (FI)Not listed
Optional cloud regionsAshburn and Hillsboro (US); SingaporeNot listed
ModelIaaS / dedicated / hosting (unmanaged cloud and root)Not listed
Open sourceNo (commercial infrastructure)No
Product focusNot listedCloud ERP / S/4HANA
Commercial modelNot listedEnterprise subscription and licences (quote-based)
Data residency regionsNot listedCustomer-selectable; Americas, Europe, Asia Pacific (incl. SAP DE sites and hyperscalers)
Compliance certs (claimed)Not listedISO 27001, SOC 1/2, BSI C5, plus regional attestations via Trust Center
Key capabilities: Hetzner vs SAP
Key capabilitiesLogo: HetznerHetznerLogo: SAPSAP
EU-operated (DE HQ)YesYes
Owned DE/FI parksYesNot listed
ISO 27001:2022YesYes
BSI C5 Type 2YesNot listed
Bare metal + auctionYesNot listed
Optional US/SG cloudYesNot listed
Full ERP suiteNot listedYes
S/4HANA CloudNot listedYes
B2B DPA publishedNot listedYes

Hetzner

  • Dedicated root servers and Server Auction

    Bare-metal root servers with full hardware isolation for predictable I/O and custom OS installs. The Server Auction lists surplus or end-of-primary-use machines at declining prices for labs, secondary environments, and cost-sensitive dedicated capacity.

  • Hetzner Cloud with API, networks, and apps

    VMs with shared or dedicated vCPU classes, managed via Console, REST API, and CLI. Private networks, stateful firewalls, load balancers, Linux images, Terraform/Ansible/Kubernetes integrations, and one-click apps (Docker, Nextcloud, GitLab CE, WireGuard, and more) for self-hosted stacks.

  • Owned EU data center parks plus optional US/Singapore cloud

    Company-operated parks in Nuremberg, Falkenstein (Germany), and Helsinki (Finland). Cloud also in Ashburn, Hillsboro (USA), and Singapore on third-party colocation. Non-cloud products and EU-selected cloud locations keep server data in the EU per Hetzner docs; master data stays in the EU.

  • ISO 27001, BSI C5 Type 2, and console DPA

    Public ISO/IEC 27001:2022 certificate for DE/FI park scope; BSI C5 Type 2 for cloud; Art. 28 DPA accept-in-console with published TOMs and annual external TOM review available to DPA customers. Not a SOC 2-first vendor.

  • Inclusive traffic-oriented European cloud pricing model

    Pay-as-you-go cloud (hourly or monthly) and list-based dedicated servers, with marketing emphasis on high inclusive traffic on European plans versus hyperscaler egress bills. Confirm current allowances and rates only on the official calculator—figures change by region and over time.

SAP

  • SAP S/4HANA Cloud ERP core

    Public and private cloud editions cover finance, supply chain, procurement, sales, and related processes on an in-memory data model with role-based UX. Scope and extensibility differ between Public Edition (standardised) and Private Edition (closer to classic on-premises flexibility).

  • GROW and RISE packaging

    SAP GROW targets organisations starting on standardised AI-enabled cloud ERP. RISE with SAP supports existing on-premises customers migrating toward cloud with transformation services. Packaging choice drives implementation shape more than feature marketing slides.

  • Integration via SAP BTP

    SAP Business Technology Platform and Integration Suite provide APIs, iPaaS connectivity, and extension points to link SAP ERP with third-party and legacy systems. Expect integration projects rather than plug-and-play SMB connectors.

  • Selectable cloud regions and sovereign options

    Customers can choose data center regions; SAP documents Americas, Europe, and Asia Pacific availability, including SAP-operated German sites and hyperscaler regions. Sovereign / regulated options (for example German IT-Grundschutz messaging for SAP-owned facilities) exist but must be contracted explicitly.

  • Trust Center compliance artifacts

    SAP publishes ISO 27001, SOC, C5, and other certificates plus DPAs through the Trust Center and customer portals. Audit reports for specific services are often gated to customers rather than fully public PDFs.

Assurance & compliance: Hetzner vs SAP
Assurance & complianceLogo: HetznerHetznerLogo: SAPSAP
Independent security / no-logs audit
Not applicable

Hosting/IaaS, not a no-logs VPN. Public ISO 27001, BSI C5 Type 2, and annual TOM review (TUV Rheinland) instead.

Not applicable

ERP suite; not a no-logs privacy network product. Rely on SOC/ISO/C5 attestations instead.

ISO 27001
Verified

ISO/IEC 27001:2022; public SOCOTEC certificate. Scope: infrastructure, operation, support of Nuremberg, Falkenstein, Helsinki parks.

Vendor claimed

Trust Center lists ISO 27001 certificates for cloud services and publishes certificate finder entries (e.g. Central / Enterprise Cloud Services).

SOC 2 / SOC 3
Not found

Hetzner states focus on ISO 27001 rather than SOC 2 for international market.

Vendor claimed

SOC 1 and SOC 2 reports described on Trust Center; many reports customer-gated via SAP for Me / My Trust Center.

GDPR / EU data protection
Vendor claimed

German entity; public privacy policy, Art. 28 DPA, TOMs, subprocessor list. Customer remains controller for data on rented systems.

Vendor claimed

EU parent entity; Trust Center privacy pages and DPAs reference GDPR processing terms.

US CLOUD Act exposure (indicative)
Partial

EU entity / no known US parent, but optional US cloud uses Hetzner US LLC and US colocation (NTT, QTS); Singapore similarly. EU placements keep server data in EU per docs. Not legal advice.

Partial

German SAP SE parent with no known US parent, but Enterprise Cloud Services explicitly include AWS, Azure, and GCP paths. Medium exposure for hyperscaler-backed tenants. Not legal advice.

Data processing agreement (B2B)
Vendor claimed

Standard DPA accept-in-console; sample PDF published; no custom wet-ink DPAs per vendor docs.

Vendor claimed

SAP states it signs DPAs; Trust Center hosts Data Processing Agreement documents for cloud, support, and professional services.

EU AI Act
Not applicable

Infrastructure hosting, not an AI system product.

Partial

SAP publishes EU AI Act governance materials for Joule Agents and AI features; customer still must assess in-scope AI uses.

BSI C5 (cloud)
Verified

Vendor publishes BSI C5 Type 2 attestation PDF for cloud services (German BSI catalogue).

Not listed
KRITIS / section 8a BSIG
Vendor claimed

Hetzner states BSI classification as operator of critical services and certification under section 8a BSIG.

Not listed
BSI C5Not listed
Vendor claimed

Trust Center lists Cloud Computing Compliance Controls Catalogue (C5) audit reports among EU regional offerings.

Considerations & known limitations: Hetzner vs SAP
Considerations & known limitationsLogo: HetznerHetznerLogo: SAPSAP
Optional US and Singapore cloud regions
Medium

Ashburn, Hillsboro, and Singapore use third-party colocation and local subsidiaries; server content placed there leaves the EU. Zero-US-footprint policies may still reject the vendor even for EU-only workloads.

Not listed
Unmanaged cloud and dedicated servers
Medium

You own OS patching, app security, and backups. Platform firewalls help but do not replace customer ops. Poor fit if you need managed DBaaS and full-stack ops.

Not listed
Narrower managed-service catalog vs hyperscalers
Low

Strong IaaS and bare metal; weak match if procurement assumes AWS-parity managed services. Plan hybrid architecture early.

Not listed
ISO scope is DE/FI parks
Low

Published ISO 27001 scope centers on German and Finnish parks. Do not assume identical coverage for every US/Singapore deployment without reading current certificates.

Not listed
Hyperscaler hosting is commonNot listed
Medium

Even with a German parent, many cloud tenants run on AWS, Azure, or GCP. EU region selection does not remove US-group infrastructure operators from the path. Confirm contracted region and subprocessors.

Heavy implementation programmesNot listed
Medium

S/4HANA and RISE projects typically need partners, data migration, and process redesign. Poor fit if you expected self-serve SaaS onboarding.

Detailed subprocessor lists often customer-gatedNot listed
Low

Public pages confirm lists exist on My Trust Center, but a full anonymous dump was not available in this research pass. Request the list for your exact cloud service before security sign-off.

Catalog category is Cloud Computing, not ERPNot listed
Low

EuropeanStack has no dedicated ERP category yet. This entry is filed under Cloud Computing as the closest existing slug.

Fit

Hetzner

Best fit when

  • Teams that want German-jurisdiction hosting with owned parks in Germany and Finland
  • Workloads that need bare-metal root servers or cost-effective dedicated via Server Auction
  • Ops-heavy orgs comfortable with unmanaged IaaS (Console/API/CLI, Terraform, apps)
  • Buyers optimizing for EU residency plus inclusive traffic economics versus hyperscaler egress
  • German/EU checklists asking for ISO 27001, BSI C5, and an Art. 28 DPA in-console

Poor fit when

  • Orgs that need a full AWS/Azure-style managed services catalog (PaaS, serverless, AI)
  • Policies that forbid any US subsidiary, US colocation, or optional US region at group level
  • Buyers requiring SOC 2 as the primary assurance artifact (Hetzner focuses on ISO/C5)
  • Teams expecting fully managed OS patching, databases, and DR without operating the stack

Consider instead when

  • When: You need a broader European cloud portfolio or more managed service surface

    Consider: OVHcloud or Scaleway

    Still European operators; compare regions, bare-metal depth, and support models.

  • When: German public-sector sovereign cloud framing is the primary procurement driver

    Consider: STACKIT

    Different product and governance story; verify current certifications and residency.

  • When: You need hyperscaler managed depth more than EU-owned IaaS

    Consider: AWS, Azure, or Google Cloud (accept US-group CLOUD Act posture)

    Trade EU operator control for catalog breadth.

  • When: You want a smaller EU regional cloud with a different feature/region mix

    Consider: Exoscale or UpCloud

    Compare locations, SLAs, and managed options against Hetzner's park scale.

SAP

Best fit when

  • Midsize to large enterprises consolidating finance, supply chain, and procurement on one ERP
  • Organisations that need deep industry process templates and multi-country localisation
  • Buyers that require a German / EU parent contracting entity plus formal Trust Center attestations
  • Existing SAP ECC customers planning a RISE or S/4HANA transformation
  • Teams with budget for partner-led implementation rather than pure self-serve SaaS

Poor fit when

  • Startups or SMBs needing only simple invoicing without ERP programme overhead
  • Buyers that require a guaranteed EU-only, non-hyperscaler hosting path without reading the contract region
  • Teams seeking an open-source ERP they can fork and fully self-operate without vendor lock-in
  • CRM-first organisations where Salesforce-class customer platforms are the real system of record

Consider instead when

  • When: Your primary system of record is CRM and revenue operations, not manufacturing or complex finance

    Consider: Salesforce

    Stronger CRM depth; US parent and different compliance posture.

  • When: You already standardise on Microsoft identity, M365, and Azure and want ERP in that estate

    Consider: Microsoft 365 / Azure-centric Dynamics stacks

    Compare total cost of identity + productivity + ERP under one US vendor.

  • When: You need a smaller European mid-market ERP without S/4HANA transformation scope

    Consider: Evaluate EU mid-market ERP vendors outside this catalog (no peer ERP slug listed yet)

    Catalog currently lacks a direct European ERP alternative entry.

Open questions for due diligence

Hetzner

  • Does your policy allow a German provider that also offers US/Singapore regions if you only deploy in DE/FI?
  • Is BSI C5 Type 2 + ISO 27001 sufficient, or is SOC 2 mandatory for your auditors?
  • Which SKUs (cloud vs dedicated vs managed web hosting) match your backup and support needs?
  • Will you need regions or managed services Hetzner does not offer natively (CDN, managed DB, AI APIs)?

SAP

  • Which exact cloud service and region would this buyer contract (Public Edition vs Private Edition vs RISE on which hyperscaler)?
  • Will the order form be with SAP SE or a local affiliate, and which governing law clause applies?
  • Can the vendor provide the current subprocessor list and SOC/C5 reports for the specific service code without an existing customer login?