| Independent security / cloud audit (beyond marketing) | ⚠️PartialBSI C5 Type 1 (2023 announcement) and IT-Grundschutz ISMS claims after external audit; not a public no-logs VPN-style audit. Request current reports and scope. | ⚠️PartialVendor states regular external pen tests and audits. No public no-logs audit PDF. Independent C5 work in 2022 was described by usd AG. Ask for current pentest and attestation reports. |
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| ISO 27001 | ⚠️Vendor claimedVendor FAQ/about materials state ISO 27001 for data centers / security posture; facility partner cert PDFs also referenced on location pages. Independent cert registry entry not re-verified here. | ✅VerifiedBSI-IGZ-0667-2024, issued 2024-12-18, valid to 2027-12-17. Scope is Myra Security DDoS-Schutz at six outsourced DC sites, not automatically every CDN PoP. |
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| SOC 2 / SOC 3 | ❌Not foundSOC/SSAE-style attestations appear for some facility operators (e.g. Equinix listings). No clear IONOS product-level SOC 2 claim found on primary pages reviewed. | ❌Not foundNo SOC 2 report published. Closest published control attestations are BSI C5 Type 2 (claimed) and IDW PS 951 Type 2 / ISAE 3402 (claimed). |
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| BSI C5 (Cloud Computing Compliance Criteria Catalogue) | ⚠️Vendor claimedCompany IR announcement 7 Nov 2023: C5 Type 1 for Compute Engine, Cloud Cubes, S3 Object Storage after external audit. Type 1 = design at a point in time; confirm current validity and product scope. | ⚠️Vendor claimedCurrent Type 2 claimed on certifications page. usd AG publicly described a 2022 C5 audit with HKKG. Current-year attestation PDF not found. |
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| GDPR / EU data protection | ⚠️Vendor claimedGerman controller/processor entities; EU location options; vendor GDPR statements. Residency still depends on selected regions and subprocessors. | ⚠️Vendor claimedGerman controller/processor, GDPR pages, optional Germany-only TLS termination. Confirm DPA and processing locations in contract. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialGerman SE / no known US parent, but US subsidiaries, US host regions (LAS/EWR/MCI), Equinix facility partnership, optional Microsoft/Google products, Acronis-powered backup. Not legal advice. | ⚠️PartialEU entity, no known US parent, self-operated filter plane. Partial because CDN PoPs are described as global, six DC sites are outsourced and unnamed, and no product subprocessor register was found. Not legal advice. Vendor claims it is not subject to CLOUD Act/FISA 702. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedHosting DPA via account privacy flows; IONOS Cloud AVV via account manager / contract docs. Confirm entity and service annex. | ❌Not foundNo public Art. 28 DPA PDF on legal/GDPR/terms pages. EU CAPTCHA FAQ asks whether a DPA must be signed, which implies one exists for that product. Request the current AVV. |
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| EU AI Act | ⚠️PartialRelevant mainly to AI Model Hub (docs discuss governance/compliance). Core hosting/IaaS is not AI-product-centric; treat AI Act as service-specific diligence. | —Not applicableCDN/WAAP edge. Marketing mentions AI-powered DDoS detection. Not an AI-system product page. |
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| PCI DSS Level 1 | Not listed | ⚠️Vendor claimedVendor certifications page: PCI DSS Level 1 service provider. No public AOC in this research pass. |
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| IDW PS 951 Type 2 (ISAE 3402) | Not listed | ⚠️Vendor claimedVendor claim of Type 2 over a twelve-month period. Report not published. |
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| KRITIS operator (BSIG section 8a(3)) | Not listed | ⚠️Vendor claimedVendor certifications page. Confirm current attestation in procurement. |
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