IONOS vs OVHcloud

BSI C5 Type 1 (2023 announcement) and IT-Grundschutz ISMS claims after external audit; not a public no-logs VPN-style audit. Request current reports and scope.

IaaS/hosting provider, not a no-logs VPN product. Security is covered via ISO/SOC programme rather than a public no-logs audit.

Vendor FAQ/about materials state ISO 27001 for data centers / security posture; facility partner cert PDFs also referenced on location pages. Independent cert registry entry not re-verified here.

Vendor compliance pages assert ISO/IEC 27001 (with 27017/27018) for cloud services and datacentres; US pages reference Schellman certificate directory. Confirm current scope per product and region.

SOC/SSAE-style attestations appear for some facility operators (e.g. Equinix listings). No clear IONOS product-level SOC 2 claim found on primary pages reviewed.

Vendor asserts SSAE 18 Type 2 SOC 1, SOC 2 (+NIST), and SOC 3 attestations; reports available to prospective customers under vendor process.

Company IR announcement 7 Nov 2023: C5 Type 1 for Compute Engine, Cloud Cubes, S3 Object Storage after external audit. Type 1 = design at a point in time; confirm current validity and product scope.

German controller/processor entities; EU location options; vendor GDPR statements. Residency still depends on selected regions and subprocessors.

EU headquartered; GDPR compliance asserted; DPA documents published for relevant subsidiaries. Residency depends on chosen region.

German SE / no known US parent, but US subsidiaries, US host regions (LAS/EWR/MCI), Equinix facility partnership, optional Microsoft/Google products, Acronis-powered backup. Not legal advice.

French group with no known US parent, but operates US datacentres (Vint Hill, Hillsboro) and OVH US LLC. Medium indicative exposure: EU-region workloads on EU contracts differ from US-region workloads. Not legal advice.

Hosting DPA via account privacy flows; IONOS Cloud AVV via account manager / contract docs. Confirm entity and service annex.

Published DPAs form part of terms (e.g. OVH SAS Europe paths; separate US DPA for OVH US LLC). Obtain the DPA matching your contracting entity.

Relevant mainly to AI Model Hub (docs discuss governance/compliance). Core hosting/IaaS is not AI-product-centric; treat AI Act as service-specific diligence.

Core product is IaaS/bare metal/hosting; AI/ML platforms are optional infrastructure offerings, not a single AI system product under typical procurement framing.

Hosted Private Cloud (VMware on OVHcloud and related) holds SecNumCloud qualification; hosted in French sites (Roubaix, Gravelines, Strasbourg). Not all products are SecNumCloud-qualified.

Vendor lists HDS certification for healthcare data hosting options; confirm which products and locations are in scope.

Vendor asserts PCI DSS Level 1 certification for payment data hosting—confirm applicability to your architecture.

Selecting US locations places data in the US. Even EU-only deployments sit in a group that has US subsidiaries and uses partners such as Equinix for some EU facilities—material for CLOUD Act / transfer reviews.

Unlike many pure SaaS vendors, a single customer-facing subprocessor list was not found. Buyers must extract partners from location pages, DPA annexes, and product docs (Equinix, Acronis, Microsoft, Google, etc.).

Public C5 claim is Type 1 for specific products (Compute Engine, Cubes, Object Storage) as of the 2023 announcement. Not a blanket certificate for every IONOS product; request up-to-date reports.

Strong IaaS and selected PaaS, but not a full AWS/Azure service catalogue. Multi-region global apps and niche managed services may force multi-cloud or a different primary vendor.

SMB hosting contracts, reseller office suites, and enterprise cloud AVVs are different commercial and compliance surfaces—do not assume one DPA covers every SKU.

US East/West datacentres and OVH US LLC mean CLOUD Act and US process risk apply to US-placed data and some contracts. EU-only deployment reduces this but buyers must enforce region and contracting path.

A major fire at SBG caused widespread customer outages. Treat multi-AZ/multi-region backup design as mandatory for critical data; do not rely on single-site assumptions.

ISO, SOC, HDS, SecNumCloud, and PCI claims do not automatically cover every SKU and location. Procurement should request the exact report for the services ordered.

Vendor documents unmetered traffic exceptions for Asia-Pacific (lower default bandwidth and monthly volume caps vs Europe/North America). Model egress and bandwidth options for APAC workloads.

Bare Metal, Public Cloud, Private Cloud, and Web Cloud under one brand can confuse account structure, IAM, and billing. Define landing-zone standards early.