Compare LiteScribe and Unomed Flows on capabilities, jurisdiction, assurance, and fit for European buyers.
United Kingdom· Meeting Transcription & Notes
Needs review
Shortlist when you need bot-free capture and a real on-device speech plus LLM path on Windows, macOS, or Linux. Skip the cloud path when US transcription processors are unacceptable; use HappyScribe or Microsoft Teams instead depending on whether you want an EU cloud notetaker or a Microsoft 365-native workflow.
Switzerland· Office Productivity Suite
Needs review
Shortlist for Swiss practices wanting AI-prepared referrals, filing, ICD-10-GM suggestions and dictation drafts inside an existing browser-based PIS with mandatory human approval. Skip if you need a full PIS replacement, no US-group cloud processors, or public ISO/SOC evidence before pilot. Consider LiteScribe or HappyScribe when the only gap is transcription rather than multi-step practice administration.
Highlighted rows differ between the two products.
| Feature | LiteScribe | Unomed Flows |
|---|---|---|
| Country of origin | United Kingdom | Switzerland |
| Category | Meeting Transcription & Notes | Office Productivity Suite |
| Open source | No | No |
| Self-hosted | No | No |
| Headquarters | United Kingdom | Switzerland |
| Legal entity | Clinton Browne trading as LiteScribe (UK sole trader; no Ltd on Companies House) | Unomed AG, Tramstrasse 9, 8050 Zurich, Switzerland (CHE-374.858.885) |
| Governing law | Terms refer only to the jurisdiction where LiteScribe.ai operates; no explicit governing-law country clause found | Swiss law / Swiss FADP (DSG) framing on privacy pages; German legal texts stated as binding |
| US parent / control | No known US parent | No known US parent |
| CLOUD Act exposure (indicative) | Medium | Medium |
| EU-hosted status | Partial | Partial |
| Hosting / residency | Vendor claims European storage for recordings/transcripts. Cloud transcription uses AssemblyAI (US). Default AI note features use Google Gemini. Infrastructure and support stack publicly includes Supabase, Cloudflare, Stripe, and Google Analytics. Desktop Local Mode keeps audio and on-device AI on the user machine. | Vendor claims Swiss data-centre hosting and a locally operated LLM in Switzerland. Privacy lists CH for hosting/DB, file storage, email and SMS; Ireland for identity/liveness; Denmark for speech. Observed api.unomed.ch CSP references AWS S3 eu-central-2 and AWS Rekognition/Cognito eu-west-1. Firebase Cloud Messaging for push; Cloudflare/Google Analytics on the website. Full named processor list on request. |
| Summary | Bot-free meeting and interview transcription with speaker-labelled notes. Desktop Local Mode runs speech and LLM models on-device; the cloud path uses AssemblyAI in the US. | Swiss AI workflow automation that prepares referrals, filing, coding and report drafts inside existing browser-based medical practice software for human approval. |
| Tags |
| At a glance | LiteScribe | Unomed Flows |
|---|---|---|
| HQ / entity | United Kingdom (sole trader; registrant Hampshire, GB) | Not listed |
| Capture model | Local system audio + mic (no meeting bot) | Not listed |
| Local Mode | Desktop on-device speech + LLM (Pro/Business) | Not listed |
| Cloud transcription | AssemblyAI (US) | Not listed |
| Open source | No | No |
| HQ | Not listed | Zurich, Switzerland |
| Legal entity | Not listed | Unomed AG (CHE-374.858.885) |
| Product focus | Not listed | AI admin workflows inside existing practice software |
| Commercial model | Not listed | Per finished workflow run; free first-run trial path; monthly cancel |
| Self-hosted | Not listed | Not offered as standard (Enterprise mentions own deployment; details not public) |
| Key capabilities | LiteScribe | Unomed Flows |
|---|---|---|
| UK-operated | Yes | Yes |
| Bot-free capture | Yes | Not listed |
| On-device Local Mode | Yes | Not listed |
| Freemium | Yes | Not listed |
| Not open source | Yes | Not listed |
| Human approval gate | Not listed | Yes |
| Existing PIS overlay | Not listed | Yes |
| Swiss hosting (claimed) | Not listed | Yes |
| No patient-data training (claimed) | Not listed | Yes |
Bot-free local meeting capture
Records system audio and the microphone on the device so no extra participant joins Zoom, Teams, Meet, Webex, or Discord. The same capture path works for in-person meetings without a meeting link.
Desktop Local Mode (on-device speech + LLM)
On Windows, macOS, and Linux (Pro and Business), both the LiteScribe Local Transcription Engine and Local LLM models run on the user's CPU/GPU. Audio is not uploaded; mark local transcripts private or disable sync if the text must stay on the device too.
Speaker-labelled notes and exports
Produces speaker separation, summaries, decisions, and action items, then exports to formats including PDF, DOCX, and SRT. Cloud and Local Mode both target note drafting, not raw text alone.
Multilingual transcription surface
Vendor claims 100+ transcription languages, with a product UI shipping in English plus additional locales (including several major European languages). Exact language coverage should be verified against the live language list for your use case.
BYOK / multi-model AI chat on transcripts
Web and enrichment features can use a model picker and optional bring-your-own API keys. Default cloud enrichment uses third-party providers; Local Mode keeps enrichment on-device instead.
Trigger-and-step workflows with mandatory approval
Practices assemble workflows from listed triggers (referral arrived, dictation finished, lab result, refill request, insurer question, and more) and preparation steps (extract, match patient, suggest codes, draft report, file, encrypt-send). The vendor states the last step is always human review and approval before results are used.
Referral intake without retyping
Ready-made template path: when a referral PDF arrives, Flows reads patient and referrer fields, prepares patient creation in the practice system, and prepares a receipt confirmation. Staff confirm the match before anything is written. Aimed at Swiss referral volume rather than generic OCR demos.
ICD-10-GM code suggestions from documentation
After a consultation is documented, Flows can suggest matching ICD-10-GM codes and only enters them once approved. Coding responsibility stays with the professional; the product prepares candidates inside the practice process.
Runs inside existing browser-based PIS UIs
Unomed claims to work on the visible interface of the practice software (like an assistant), without database access or replacing the system. Public list covers 16-plus systems with official partnerships named for Swiss-MR, Axenita, inSuite, Nereida, ePaad and roaadent among others. Desktop-only stacks need a custom discussion.
Dictation and findings preparation
Workflows can turn finished dictations into structured report drafts (including referrer-short versions) and prepare findings for naming and filing into the proposed record. Unclear patient matches are meant to be resolved before filing, not auto-committed.
| Assurance & compliance | LiteScribe | Unomed Flows |
|---|---|---|
| Independent security / no-logs audit | Not found No public independent audit report located. | Not found No public independent audit PDF or no-logs audit page found on unomed.ch. |
| ISO 27001 | Not found | Not found No ISO 27001 certificate claim located on product, security or trust pages. |
| SOC 2 / SOC 3 | Not found | Not found No SOC 2/3 report claim found. |
| GDPR / EU data protection | Vendor claimed UK entity; privacy policy includes GDPR rights section. Vendor explicitly says it is not a GDPR certification. Cloud path uses US processors. | Vendor claimed Swiss FADP (DSG) and GDPR both referenced in the privacy policy; Unomed AG is Swiss controller/processor depending on context. Confirm DPA for B2B healthcare use. |
| US CLOUD Act exposure (indicative) | Partial No known US parent, but cloud transcription uses AssemblyAI (US) and default AI uses Google; Stripe and Google Analytics also listed. Local Mode avoids content transfer to those AI/transcription processors. Indicative only, not legal advice. | Partial Swiss entity / no known US parent, but US-group subprocessors appear: AWS (S3 eu-central-2, Rekognition/Cognito eu-west-1 per CSP), Firebase Cloud Messaging, Cloudflare and possibly Google Analytics on the marketing site. Indicative exposure medium. Not legal advice. |
| Data processing agreement (B2B) | Not found No public self-serve DPA page found; ask sales/support. | Vendor claimed Privacy policy §9 states processing on behalf of healthcare providers under contractual arrangements (data processing agreement). Request the current DPA and named subprocessor schedule. |
| EU AI Act | Unknown AI-centric product; no public AI Act classification statement found. | Unknown Product is AI-centric for administrative preparation with human approval. No public EU AI Act classification or conformity statement found. |
| Considerations & known limitations | LiteScribe | Unomed Flows |
|---|---|---|
| Cloud path uses US transcription (AssemblyAI) | High If users take the cloud path, meeting audio is processed by AssemblyAI in the United States. Local Mode is the mitigation; web/mobile are not. | Not listed |
| EU storage claim vs named US processors | Medium Privacy policy claims European storage/endpoints while also naming AssemblyAI and stating audio is sent there. Diligence should not rely on the softer EU-endpoints wording alone. | Not listed |
| No public ISO/SOC/audit pack | Medium No public ISO 27001, SOC 2, or independent audit was found, which blocks many enterprise security reviews until documents are provided under NDA. | Medium No ISO 27001, SOC 2 or independent audit artefacts were found on the public site. Healthcare procurement may need questionnaires, penetration-test summaries or on-request reports before production use. |
| Thin public imprint | Low Terms/Privacy do not publish a registered office or company number. UK sole trader status is consistent with no Companies House Ltd, but buyers may want contractual identity clarified. | Not listed |
| US-group cloud services on the data path | Not listed | Medium Despite Swiss hosting claims, observed and disclosed paths include AWS services and Firebase push. Sovereignty-sensitive buyers should obtain the named processor list and assess CLOUD Act / transfer risk with counsel. |
| AI preparation errors in clinical administration | Not listed | Medium Vendor openly states suggestions can be wrong. Residual risk remains if practices over-trust auto-prepared codes, patient matches or report drafts; approval UX and training matter. |
| PIS coverage and desktop limits | Not listed | Low Supported browser-based systems are listed, but missing PIS brands and non-browser desktop software may block adoption until Unomed confirms feasibility. |
When: You want an EU-operated cloud meeting notetaker with auto-join style workflows rather than on-device Local Mode
Consider: HappyScribe
Irish peer in this catalog; stronger cloud EU story, different capture model.
When: You need transcription inside an existing Microsoft 365 tenant with admin residency controls
Consider: Microsoft Teams
Incumbent path for regulated Microsoft shops; not bot-free system-audio capture.
When: You only need dictation or meeting transcription, not multi-step referral and filing workflows
Consider: LiteScribe or HappyScribe
Those catalog peers focus on transcription/notes rather than Swiss PIS overlay automation.
When: You need general-purpose cross-app automation across Office/Google stacks outside Swiss healthcare templates
Consider: Microsoft 365 or Google Workspace automation
Broader ecosystems, different jurisdiction and healthcare workflow depth.