Matomo by Stackhero vs Offen Fair Web Analytics

Dedicated bare-metal Matomo instance

Each customer gets an isolated VM on Stackhero’s own bare-metal cloud (Stackhero DC OS), not shared multi-tenant Matomo. Local disks and included Redis are positioned for high IOPS and heavy traffic—fit teams that outgrow noisy-neighbor shared analytics clouds.

Unlimited sites, members, segments, and goals until capacity

Stackhero does not meter websites, team seats, segments, or goals as product SKUs; you scale by instance size (published up to 16 vCPUs / 64 GB RAM). Retention is limited by disk, not a fixed product TTL—plan storage for long history.

One-click Matomo updates and managed ops (no SSH)

Stackhero delivers Matomo updates for dashboard application; firewall IP rules are customer-configurable. SSH is intentionally unavailable on the managed service—good for reduced surface area, poor fit if you need custom OS packages.

Custom domain, GeoIP2, and dedicated notification email

Point matomo.yourdomain.com with TLS 1.3/ECDSA, ship visitor location via bundled GeoIP2, and send unlimited Matomo reports/alerts through a per-instance email path—reduces glue work after first deploy.

Atomic encrypted daily backups (EU vault)

24-hour atomic image backups (plus event-driven backups on upgrades) are validated, then encrypted (OpenPGP ECDH/Curve25519) and retained up to three months. Vendor FAQ states backups are stored in the EU even when regions differ—confirm dual-region implications for US instances.

Hourly billing with EU or US region choice

Spin services up/down with hourly charging and a single monthly invoice; free trial without payment method. Choose European (France) or USA placement at create time—region is a first-class control for residency, not a hidden default.

Opt-in only collection with first-party cookies

No analytics events are recorded until the visitor actively consents. Cookies are first-party and the tracker is meant to run on a same-site subdomain so third-party cookie restrictions and cross-site tracking models do not apply. Visitors who never opt in leave no usage trail—expect lower absolute volumes than cookieless tools that measure by default.

Browser-side end-to-end encryption of usage events

Clients encrypt usage data before it leaves the browser; the server stores ciphertext and cannot decrypt events alone. Only the visitor (via their cookie) and the matching operator account can open that visitor's data in the Auditorium. Practical impact: a compromised database or overly broad ops access does not yield plaintext browsing histories the way a typical self-hosted analytics DB would.

Auditorium for both operators and visitors

Operators see aggregates across pages where the installation is active (unique users/sessions, top pages, filters). Each opted-in visitor can open the same style of UI for their own data only, with plain-language metric explanations, and can delete data or fully opt out later. This is the fair design point: measurement is not a one-way glass.

Essential metrics without IP or User-Agent capture

Dashboards cover real-time activity, page views, unique users and sessions, bounce rate, returning users, top pages, referrers, UTM campaign/source, landing and exit pages, weekly retention, and load time. Location is country-level from timezone mapping; mobile share uses orientation capability—not IP geolocation or UA parsing. No heatmaps, session replay, or warehouse-grade product analytics.

Lightweight self-host: binary, Docker, SQLite or SQL

Production installs use a single binary (Linux/Windows/macOS) or the offen/offen image; docs also cover Heroku, Uberspace, and YunoHost. Default store is SQLite; MySQL and Postgres are supported. AutoTLS can request Let's Encrypt certificates. Config is environment variables or offen.env. You own uptime, backups, SMTP for password reset, and the subdomain layout.

Multi-site accounts, teams, and short retention

One installation can cover multiple websites with shared team access. Default retention is six months with automatic deletion; operators can shorten retention (e.g. 12 weeks, 30 days, 7 days) knowing shorter values purge older events on startup. Consent banner appearance is customizable; UI locales include EN, DE, FR, ES, PT, and VI.