Matomo by Stackhero vs Sitesights

Compare Matomo by Stackhero and Sitesights on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Fathom Analytics, Google Analytics, Matomo

Matomo by Stackhero

France· Web Analytics

Needs review

Shortlist when you want full Matomo on a dedicated French-operated bare-metal instance with one-click updates and hourly billing—especially if you prefer unlimited site/seat product framing over hit-metered multi-tenant SaaS. Skip when you need EU-only with no US region option, root/SSH access, or a minimal cookieless counter—consider self-hosted Matomo, Friendly Analytics, or Plausible instead.

Managed MatomoDedicated instanceFrench PaaS operatorISO 27001 (claimed)Automatic DPAEU or US region

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Sitesights

Germany· Web Analytics

Needs review

Shortlist Sitesights when you need German-operated cookieless web analytics with real-time dashboards, funnels, page flow, and a server-side API—especially agencies and SaaS teams that want Hetzner Germany hosting claims without running Matomo. Skip when you need public ISO/SOC audits, long-term visitor identity, session replay, or a fully published subprocessor pack; consider Plausible Analytics or self-hosted Matomo instead.

Cookieless trackingEU-operated (DE)Hetzner Germany (claimed)Server-side APIFunnels + page flowMulti-project / agencies

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Highlighted rows differ between the two products.

Matomo by Stackhero vs Sitesights: Snapshot
Feature	Matomo by Stackhero	Sitesights
Country of origin	France	Germany
Category	Web Analytics	Web Analytics
Open source	Yes	No
Self-hosted	No	No
Headquarters	France	Germany
Legal entity	Stackhero (RCS Paris 512 366 378, VAT FR92512366378), 1 rue de Stockholm, 75008 Paris, France	Drude, Grossert GbR
Governing law	French law; courts at registered head office (per Terms of service)	Not listed
US parent / control	No known US parent	No known US parent
CLOUD Act exposure (indicative)	Medium	Medium
Hosting / residency	Primary compute: Stackhero bare-metal cloud, customer-chosen region EU (France) or USA. Backups: stored in the EU per Matomo FAQ; encrypted atomic images retained up to ~3 months. Not built on AWS/GCP/Azure as the stated compute substrate. Payment processor (unnamed) handles card data; privacy policy mentions third-party messaging/stats tools without a full named subprocessor table.	Product databases and app servers claimed in Germany on Hetzner. Marketing site uses Cloudflare (US) CDN. Payments via Paddle. Full product subprocessor/backup list not published on main site.
Summary	French PaaS-managed Matomo on dedicated bare-metal instances: unlimited sites until capacity, one-click updates, EU or US region choice, with hourly billing and an automatic DPA.	German cookieless web analytics SaaS with real-time dashboards, events, funnels, and server-side APIs. Operated by Drude, Grossert GbR; product data claimed on Hetzner in Germany.
Tags	analytics privacy saas gdpr matomo open-source france managed-hosting iso-27001	analytics privacy saas gdpr cookieless api germany

At a glance: Matomo by Stackhero vs Sitesights
At a glance	Matomo by Stackhero	Sitesights
HQ	Paris, France (1 rue de Stockholm, 75008)	Not listed
Legal entity	Stackhero — RCS Paris 512 366 378	Not listed
Stack	Open-source Matomo on dedicated Stackhero VM	Not listed
Hosting regions	EU (France) or USA; backups in EU (vendor FAQ)	Not listed
Commercial model	Hourly instance billing; free trial; no standard commitment	Free start; pageviews + events subscriptions (Paddle)
Certifications	ISO 27001:2022 claimed (BAB #254338)	Not listed
HQ / entity	Not listed	Drude, Grossert GbR, Germany
Category	Not listed	Web analytics (SaaS)
Hosting (product)	Not listed	Hetzner, Germany (vendor docs)
Tracking model	Not listed	Cookieless; 48h rotating server hash
Open source	Not listed	No (libs/plugins public; core SaaS proprietary)

Key capabilities: Matomo by Stackhero vs Sitesights
Key capabilities	Matomo by Stackhero	Sitesights
Managed Matomo	Yes	Not listed
Dedicated instance	Yes	Not listed
French PaaS operator	Yes	Not listed
ISO 27001 (claimed)	Yes	Not listed
Automatic DPA	Yes	Not listed
EU or US region	Yes	Not listed
Cookieless tracking	Not listed	Yes
EU-operated (DE)	Not listed	Yes
Hetzner Germany (claimed)	Not listed	Yes
Server-side API	Not listed	Yes
Funnels + page flow	Not listed	Yes
Multi-project / agencies	Not listed	Yes

Matomo by Stackhero

Dedicated bare-metal Matomo instance
Each customer gets an isolated VM on Stackhero’s own bare-metal cloud (Stackhero DC OS), not shared multi-tenant Matomo. Local disks and included Redis are positioned for high IOPS and heavy traffic—fit teams that outgrow noisy-neighbor shared analytics clouds.
Unlimited sites, members, segments, and goals until capacity
Stackhero does not meter websites, team seats, segments, or goals as product SKUs; you scale by instance size (published up to 16 vCPUs / 64 GB RAM). Retention is limited by disk, not a fixed product TTL—plan storage for long history.
One-click Matomo updates and managed ops (no SSH)
Stackhero delivers Matomo updates for dashboard application; firewall IP rules are customer-configurable. SSH is intentionally unavailable on the managed service—good for reduced surface area, poor fit if you need custom OS packages.
Custom domain, GeoIP2, and dedicated notification email
Point matomo.yourdomain.com with TLS 1.3/ECDSA, ship visitor location via bundled GeoIP2, and send unlimited Matomo reports/alerts through a per-instance email path—reduces glue work after first deploy.
Atomic encrypted daily backups (EU vault)
24-hour atomic image backups (plus event-driven backups on upgrades) are validated, then encrypted (OpenPGP ECDH/Curve25519) and retained up to three months. Vendor FAQ states backups are stored in the EU even when regions differ—confirm dual-region implications for US instances.
Hourly billing with EU or US region choice
Spin services up/down with hourly charging and a single monthly invoice; free trial without payment method. Choose European (France) or USA placement at create time—region is a first-class control for residency, not a hidden default.

Sitesights

Cookieless 48-hour rotating session hash
Standard tracking does not set cookies. Sitesights generates a server-side salted hash from IP, User-Agent, and site id with a salt that rotates every 48 hours, so long-term cross-day visitor re-identification is intentionally broken. Useful when teams want essential traffic metrics without a cookie-consent banner solely for analytics—confirm legal basis with counsel for your jurisdiction and data fields (including geo).
Sub-1 KB client script plus WordPress and Shopify plugins
Drop-in client snippet marketed as under 1 KB, with official WordPress and Shopify integration paths for non-engineers. Fits marketing sites and stores that need quick instrumentation without a heavy tag manager stack.
Server-side REST API with C# and Node libraries
Send page views and events from your backend with API-key auth so ad blockers cannot strip the beacon. MIT-licensed C# and Node.js libraries on GitHub speed integration; keep API keys off the client. Preferred path for accuracy-critical SaaS and app backends.
Real-time overview with campaign and device filters
Live dashboard for visitors, pageviews, and sessions with advanced filters, UTM/campaign views, geo, browser, OS, screen size, and daytime patterns. Aimed at operators who want essential marketing analytics in one place rather than a full product-analytics suite.
Custom funnels and page-flow journey maps
Build multi-step funnels and visual page-flow maps to see entry paths, routes, and exits. Helps conversion and UX work without session replay. Depth is journey-oriented, not identity-graph product analytics.
Multi-project workspaces with roles for agencies
Group sites and apps into projects, assign roles/permissions, and invite clients or teammates. Marketing materials reference high ceilings for team seats and properties on paid plans—verify current limits on the official pricing page.

Assurance & compliance: Matomo by Stackhero vs Sitesights
Assurance & compliance	Matomo by Stackhero	Sitesights
Independent security / no-logs audit	Not found ISO 27001 and bug-bounty openness claimed; no public independent no-logs audit report specific to analytics found.	Not found No public third-party security or no-logs audit PDF located on the official site or docs.
ISO 27001	Vendor claimed Vendor publishes ISO/IEC 27001:2022 certificate #254338 from the British Assessment Bureau (PDF). Not re-verified against the issuer’s public register in this draft.	Not found No public ISO 27001 certificate found on official pages.
SOC 2 / SOC 3	Not found No SOC 2/3 claim found on certifications/privacy/GDPR pages reviewed.	Not found No public SOC 2/3 report found on official pages.
GDPR / EU data protection	Vendor claimed French entity; public GDPR & DPA page; customer controller / Stackhero processor model; EU region option for service data.	Vendor claimed German controller (Drude, Grossert GbR); cookieless hashing and EU hosting claims in docs/privacy. Confirm DPA and legal basis for IP/geo with counsel.
US CLOUD Act exposure (indicative)	Partial French entity, no known US parent, non-hyperscaler bare-metal hosting claimed. Medium/partial because USA is a first-class hosting region; EU-only only when the customer creates the service in Europe. Backups stated as EU-stored. Not legal advice.	Partial EU entity / no known US parent; product hosting claimed on Hetzner Germany. Marketing site lists Cloudflare (US); payments via Paddle; full SaaS subprocessor list not public. Indicative only—not legal advice.
Data processing agreement (B2B)	Vendor claimed DPA applies automatically with Terms of service; PDF downloadable from the GDPR & DPA page.	Not found No standalone public DPA download found during research; request under contract for B2B processing.
EU AI Act	Not applicable Web analytics hosting; not positioned as an AI system product.	Not applicable Web analytics product; not marketed as an AI system under the EU AI Act.

Considerations & known limitations: Matomo by Stackhero vs Sitesights
Considerations & known limitations	Matomo by Stackhero	Sitesights
Optional US hosting region	Medium Platform offers USA placement alongside France/EU. Mis-selected region or unclear contract language can put visitor analytics outside the EU. Procurements that require EU-only must pin region at create time and in the order form.	Not listed
EU backups when primary is US	Medium FAQ states backups are stored in the EU. If an instance runs in the USA, confirm whether visitor data is dual-homed (US primary + EU backup) and how that affects DPIA and transfer tools.	Not listed
No SSH / managed-only host	Low Cannot install arbitrary system software or agents; support hours stated as CET office hours for basic platform support—not full Matomo application consulting.	Not listed
Limited named subprocessor list	Medium Privacy policy mentions third-party tools and a payment processor without a detailed public subprocessor register. Request the annex in diligence if procurement requires named processors.	Not listed
ISO certificate vendor-published	Low ISO 27001:2022 is claimed with a public PDF and BAB certificate number; validate scope, sites, and validity dates with the certification body before treating it as verified.	Not listed
Matomo privacy configuration is yours	Low Hosting in the EU does not auto-configure consent, IP anonymization, or cookieless modes. Controllers remain responsible for Matomo GDPR tooling and site policy.	Not listed
No public independent security audit	Not listed	Medium ISO 27001, SOC 2, and third-party security audits were not found on public pages. Enterprises may need to commission questionnaires or wait for vendor artifacts under NDA.
Incomplete public subprocessor list	Not listed	Medium Hetzner (product) and Cloudflare (marketing site) are documented; backups, email, support, and monitoring vendors for the SaaS are not fully listed. Ask for a current subprocessor annex.
US-group CDN on marketing site	Not listed	Low Privacy policy lists Cloudflare Inc. (US) for the public website CDN. Separate from claimed Hetzner product data path, but relevant to overall vendor surface area.
48-hour hash limits long-term visitor analytics	Not listed	Low By design, the rotating salt prevents durable cross-day visitor recognition. Teams needing retention cohorts or multi-week funnels by person must model events differently or choose product-analytics tools.
On-premise availability is marketing-only detail	Not listed	Low About page claims on-prem hosting; docs do not provide a self-serve install guide. Treat as sales-assisted until scope is confirmed in writing.

Fit

Matomo by Stackhero

Best fit when

Teams that want Matomo’s full analytics/admin surface without running OS or Matomo upgrades themselves
Buyers who prefer a dedicated VM and capacity-based limits over multi-tenant hit metering
Orgs consolidating Matomo with other Stackhero-managed open-source services under one French operator
Projects that need hourly elasticity and the ability to stop billing with one click
Controllers who will configure Matomo privacy features themselves and want a signed/automatic DPA plus ISO 27001 claims

Poor fit when

Requirements that forbid any US hosting option or dual-region backup stories—platform publicly offers USA regions
Teams that need SSH, custom kernels, or non-Matomo system agents on the host
Buyers seeking only a lightweight cookieless pageview product (Plausible-class tools are simpler)
Organizations that must self-host inside their own cloud account with no third-party PaaS operator
Use cases needing a named public subprocessor register beyond Stackhero’s high-level privacy/GDPR pages

Consider instead when

When: You want Swiss Matomo-as-a-Service with cookieless defaults and CH product hosts
Consider: Friendly Analytics
Different operator, residency story, and privacy defaults; still Matomo-based.
When: You need enterprise analytics packaging beyond plain managed Matomo
Consider: Piwik PRO
Compare modules, contracts, and hosting regions independently.
When: You only need a minimal open-source-friendly counter with simple SaaS UX
Consider: Plausible Analytics
Far less Matomo depth; different product surface.
When: You require full root control and in-house residency guarantees
Consider: Self-hosted Matomo on your own EU IaaS
Maximum control; you own updates, backups, and hardening.

Sitesights

Best fit when

EU teams replacing GA4 with cookieless SaaS and wanting funnels/page-flow beyond a bare traffic counter
Agencies and freelancers managing many client sites with projects and role-based invites
Engineering-led installs that prefer server-side pageview/event ingestion against ad blockers
WordPress or Shopify properties that want official plugin paths plus a light client script
Orgs that value a German GbR legal entity and Hetzner Germany hosting claims over US multi-region analytics

Poor fit when

Product analytics requiring long-term user identity, cross-device stitching, or CDP-style profiles (48h hash by design)
Buyers who need public ISO 27001, SOC 2, or independent audit PDFs before shortlist
Teams that require self-serve open-source self-host as the primary deployment (on-prem only claimed, not documented as OSS)
UX research needs for heatmaps or session replay
Procurement that requires a complete public subprocessor list without an NDA conversation

Consider instead when

When: You want a minimal EU cookieless SaaS or a well-known self-host option
Consider: Plausible Analytics
Simpler metric set; strong self-host story. Sitesights markets deeper funnels/page-flow and multi-project agency features.
When: You need full self-host control, on-prem by default, or mature open-source governance
Consider: Matomo (self-hosted)
Heavier stack, deeper feature surface, and you operate the data plane yourself.
When: You need identity-rich product analytics, retention cohorts, or event warehouses
Consider: Mixpanel or similar product-analytics platforms
Different category—Sitesights is website/app growth analytics, not a full product analytics suite.
When: You need heatmaps, recordings, or UX feedback loops
Consider: Hotjar, Microsoft Clarity, or EU UX-analytics tools
Sitesights focuses on traffic, events, funnels, and flows—not session replay.

Open questions for due diligence

Matomo by Stackhero

Will the order form and DPA annex permanently pin the Matomo instance to the EU (France) region with no US failover?
For US-region instances, what exact data is copied to EU backup vaults and under which transfer mechanism?
Who is the unnamed parent company referenced on the About page, and is there any US ownership or PE?
Can ISO 27001 certificate 254338 be validated on the British Assessment Bureau (or successor) public register for current scope/dates?
Which payment, support, and website analytics providers process Stackhero account data (named subprocessor list)?

Sitesights

Will the vendor sign a B2B DPA and provide a complete subprocessor list (backups, email, support, monitoring)?
Is the Hetzner Germany residency contractual for all analytics tenant data, including DR/backups?
What is the formal on-premise offering (SLA, update model, supported regions) versus SaaS-only?
Are any ISO 27001 / SOC 2 / penetration-test reports available under NDA?
How should geolocation fields and IP hashing be assessed under your counsel's GDPR legal-basis analysis?