Mouseflow vs Simple Analytics

Compare Mouseflow and Simple Analytics on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Hotjar

Mouseflow

Denmark· Web Analytics

Needs review

Shortlist when you need session replay, heatmaps, friction scoring, and journey/funnel analysis from a Danish SaaS with public DPA and pin-able EU (Belgium) or US (Iowa) Google Cloud residency. Skip when you only need cookieless pageview analytics, must avoid US-group cloud or US affiliate processing, or require self-host—consider etracker, Friendly Analytics, or a self-hosted stack instead.

Session replayHeatmaps + friction scoresEU or US residencyDPA availableDenmark HQISO 27001 DC (claimed)

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Simple Analytics

Netherlands· Web Analytics

Needs review

Shortlist when you need EU-operated, cookieless web metrics without visitor IDs or stored IPs—especially as a visibility layer beside GA4. Skip when you need self-host/open-source control, session replay, or identity-rich marketing analytics; consider Plausible Analytics or Matomo/Piwik PRO instead.

Cookieless analyticsNo stored IPs / visitor IDsEU-hosted (NL focus)Dutch B.V.Works beside GA4API & BI export

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Highlighted rows differ between the two products.

Mouseflow vs Simple Analytics: Snapshot
Feature	Mouseflow	Simple Analytics
Country of origin	Denmark	Netherlands
Category	Web Analytics	Web Analytics
Open source	No	No
Self-hosted	No	No
Headquarters	Denmark	Netherlands
Legal entity	Mouseflow ApS, Flæsketorvet 68, 1711 Copenhagen V, Denmark; affiliate Mouseflow, Inc., Austin, Texas	Simple Analytics B.V., Amsterdam (KVK 88269922, VAT NL864560011B01)
Governing law	Denmark (DPA); courts of Copenhagen for DPA disputes	Netherlands / EU
US parent / control	No known US parent	No known US parent
CLOUD Act exposure (indicative)	Medium	Low
Hosting / residency	Google Cloud EMEA Limited storage/hosting in Belgium (EU) and Iowa (USA); region by signup geography (EU customers → EU; Americas/Oceania → US). Affiliates Mouseflow ApS (DK) and Mouseflow, Inc. (TX) process Customer Data for support/implementation; DoiT Multi-Cloud Sverige (SE) for multi-cloud consulting.	Analytics data claimed processed in the Netherlands/EU. Public subprocessors (May 2026): Worldstream + Leaseweb (NL hosting), Hetzner (DE hosting), Bunny (SI CDN/DNS), Hyperping (FR uptime), Intention (NL domains). Vendor states this list covers website visitor-data subprocessors only—not payments/internal ops.
Summary	Denmark-headquartered behavior analytics SaaS: session replay, heatmaps, friction detection, journey analytics, and AI insights for CRO and UX teams, with EU or US Google Cloud residency and a public DPA.	Dutch privacy-first web analytics SaaS: cookieless pageviews and campaigns without visitor IDs or stored IPs, EU-hosted by Simple Analytics B.V. in Amsterdam.
Tags	analytics gdpr saas session-replay heatmaps friction enterprise ai cro	analytics gdpr saas privacy cookieless web-analytics api eu-hosted

At a glance: Mouseflow vs Simple Analytics
At a glance	Mouseflow	Simple Analytics
HQ	Copenhagen, Denmark	Amsterdam, Netherlands
Legal entity	Mouseflow ApS (+ Mouseflow, Inc. US affiliate)	Simple Analytics B.V. (KVK 88269922)
Category	Behavior analytics / session replay SaaS	Not listed
Hosting	Google Cloud Belgium (EU) or Iowa (US)	Not listed
Self-host / OSS	No / No	Not listed
Commercial model	Session-volume SaaS; free tier; unlimited users	Free hobby tier + usage-based paid + enterprise
Founded	Not listed	2018
Product type	Not listed	Hosted web analytics SaaS (not self-hosted)
Open source	Not listed	No (proprietary)
Data focus	Not listed	Cookieless, non-identifying aggregate metrics
Primary hosting	Not listed	Netherlands (EU); see subprocessors

Key capabilities: Mouseflow vs Simple Analytics
Key capabilities	Mouseflow	Simple Analytics
Session replay	Yes	Not listed
Heatmaps + friction scores	Yes	Not listed
EU or US residency	Yes	Not listed
DPA available	Yes	Not listed
Denmark HQ	Yes	Not listed
ISO 27001 DC (claimed)	Yes	Not listed
Cookieless analytics	Not listed	Yes
No stored IPs / visitor IDs	Not listed	Yes
EU-hosted (NL focus)	Not listed	Yes
Dutch B.V.	Not listed	Yes
Works beside GA4	Not listed	Yes
API & BI export	Not listed	Yes

Mouseflow

Full-session replay without sampling
Records complete visitor journeys—clicks, scrolls, navigations, device context—for later playback, starring, tagging, and sharing. Mouseflow markets 100% recording (no sampling) so rare bugs and checkout failures are not lost to traffic samples; filter by source, device, page, or friction events before reviewing.
Heatmaps with segment and period comparison
Click, scroll, movement, and attention heatmaps overlay page layouts so teams see ignored CTAs and fold issues. Compare devices, campaigns, or time ranges side by side to measure redesign impact without running a separate heatmap product.
Friction Detection and Mina AI prioritization
Automated scores surface rage clicks, dead clicks, hesitations, form abandons, and JavaScript errors, with links into the underlying replays. Mina AI answers natural-language questions about sessions and heatmaps so analysts spend less time manual-filtering queues.
Journey maps, funnels, forms, and surveys
Multi-page Journey Analytics, conversion funnels, field-level form analytics, and on-site feedback surveys sit in one workspace so drop-off diagnosis does not require four vendors. Useful for CRO and ecommerce teams closing the loop from path → leak → fix.
EU or US data residency on Google Cloud
Public subprocessors list Google Cloud EMEA Limited with Belgium (EU) and Iowa (USA) storage. Signup geography determines default region (EU customers → EU; Americas/Oceania → US). Confirm contracted region and subprocessor annex before treating residency as guaranteed.
Privacy controls, DPA, and Visual Privacy Tool
Vendor defaults include IP masking, keystroke exclusion for EU visitors, and field/element masking; customers must still audit HTML for PII. A public B2B DPA is available for electronic signature, with SCCs/DPF language for international transfers.

Simple Analytics

Cookieless metrics without visitor IDs or stored IPs
Collects pageviews, referrers, UTMs, time-on-page, and scroll depth without cookies, localStorage, fingerprints, or stored IP addresses. Unique visits are inferred from referrer hostname matching, not device IDs. Built for sites that want analytics without a consent banner solely for this tool—and without building visitor profiles.
Country from time zone, not geo-IP
Country-level location is derived from the visitor’s IANA time zone rather than IP lookup, so IPs can be dropped end-to-end. City/region is not available; some border and multi-country zones can mis-tag. Useful when legal teams reject IP-based geolocation even when hashed.
Cookieless layer beside GA4 and BI stacks
Positioned to measure traffic lost when consent is denied in cookie-based tools. Import historical Google Analytics data; export via Stats/Export APIs and integrations toward Looker Studio, Power BI, and warehouse workflows so analysts can compare consented vs observed traffic without replacing every GA report.
Lightweight script, events, goals, and ad-blocker bypass
Vendor claims a single script under 5 KB. Supports events, automated events (e.g. downloads, outbound links), goals, filters, email reports, and robot/referrer-spam controls. Ad-blocker resilience is via first-party proxy or custom subdomain CNAME—not automatic immunity for every blocklist.
Team access, SSO, and EU-operated SaaS
Hosted product from Simple Analytics B.V. (Amsterdam) with role-oriented team features on higher tiers and documented SAML SSO for Okta and Microsoft Entra. No official self-host edition—operations and residency follow the vendor’s EU infrastructure and public subprocessor list.

Assurance & compliance: Mouseflow vs Simple Analytics
Assurance & compliance	Mouseflow	Simple Analytics
Independent security / no-logs audit	Partial Vendor claims third-party penetration/vulnerability tests and offers a Security Kit; no public independent no-logs audit report found for download without request.	Not found Searched security/trust pages; no public independent audit PDF found.
ISO 27001	Vendor claimed Vendor states data centers maintain ISO 27001; request Security Kit for certificate scope—not independently re-verified against a public registry in this draft.	Not found No ISO 27001 certificate claimed on primary security pages.
SOC 2 / SOC 3	Partial Privacy page mentions SOC 2 Type II-certified infrastructure; compliance/About emphasize SOC 1 Type II for data centers; FAQ prefers SOC 1 as internal standard. Confirm report type/scope via Security Kit.	Partial Vendor states SOC 2 Type II is in progress / coming soon—not completed certification at research time.
GDPR / EU data protection	Vendor claimed Danish entity; public GDPR page, DPA, IP masking, EU residency option, SCCs/DPF transfer language. Customer remains responsible for consent and PII exclusion from HTML.	Vendor claimed Dutch EU entity; vendor claims no personal data collection (no cookies/IPs/visitor IDs) and GDPR-friendly design. Not legal advice—confirm for your processing facts.
US CLOUD Act exposure (indicative)	Partial Danish entity, no known US parent; session data on Google Cloud (Belgium/Iowa) and US affiliate Mouseflow, Inc. may process Customer Data. EU residency does not eliminate US-group cloud risk. Indicative only—not legal advice.	Partial EU entity, no known US parent, public analytics subprocessors are EU-based (Worldstream, Leaseweb, Hetzner, Bunny, Hyperping). Residual risk remains; reconcile Cloudflare mention on GDPR page vs Bunny on subprocessors. Assessment by EuropeanStack—not a vendor 'safe' claim. Not legal advice.
Data processing agreement (B2B)	Vendor claimed Public DPA at mouseflow.com/legal/data-processing-agreement/ with electronic signature; SCCs and DPF language included.	Partial Vendor says DPA usually not required (no personal data) but will review/sign customer-provided DPAs aligned with architecture.
EU AI Act	Not applicable Behavior analytics SaaS with optional AI assistants (Mina, MCP); not positioned as a high-risk AI system product for this checklist.	Not applicable Web analytics product; not marketed as an AI system subject to AI Act high-risk regimes.
PCI DSS (data center)	Vendor claimed Vendor states data centers maintain PCI DSS compliance; not a substitute for customer PCI scope on payment pages—mask card fields.	Not listed

Considerations & known limitations: Mouseflow vs Simple Analytics
Considerations & known limitations	Mouseflow	Simple Analytics
Google Cloud (US-group) hosts session data	Medium Even EU-region (Belgium) storage uses Google Cloud EMEA Limited. Material for DPIAs that treat any US-group cloud as in scope for CLOUD Act/transfer analysis.	Not listed
US affiliate processes Customer Data	Medium Mouseflow, Inc. (Texas) is listed for consulting, support, maintenance, implementation, and development on Customer Data—not only a marketing office.	Not listed
Session replay can capture unexpected PII	Medium Defaults mask IPs/keystrokes/sensitive fields, but customers must audit DOM/HTML, forms, and custom variables; incidental PII is a shared-responsibility risk in this category.	Not listed
ISO/SOC claims are data-center scoped	Low Public materials emphasize infrastructure certifications; SOC 1 vs SOC 2 wording differs across pages—verify current reports rather than assuming org-wide SOC 2.	Not listed
SaaS-only (no self-host)	Low Closed multi-tenant SaaS only; no official on-prem path if residency or operator control requirements demand it.	Not listed
Hosted SaaS only—no self-host	Not listed	Medium No official self-host edition. Orgs with air-gap or on-prem telemetry mandates need Plausible self-host, Matomo, or similar instead.
SOC 2 not yet complete	Not listed	Medium SOC 2 Type II is publicly 'in progress'. Enterprise security reviews may block until a report is available or accept compensating controls (minimal data + EU hosts).
Referrer-based uniques and timezone country	Not listed	Low Uniques are not durable visitor IDs; country is timezone-based with known mis-tag edge cases. Totals will differ from GA client-ID models—set stakeholder expectations.
CDN/DDoS vendor documentation inconsistency	Not listed	Low Subprocessors list Bunny (EU) for CDN/DNS; GDPR page still references Cloudflare for CDN/DDoS. Ask for current edge path before asserting zero US-group infrastructure touch.
Small independent operator	Not listed	Low Public About page describes a three-person self-funded team. Fine for many sites; large enterprises should assess continuity, support SLAs, and roadmap capacity explicitly.

Fit

Mouseflow

Best fit when

CRO, UX, and ecommerce teams that need full session recordings linked to heatmaps and funnels
Mid-market orgs wanting public session-volume packaging and unlimited seats rather than per-seat DX platforms
EU buyers who can accept Google Cloud hosting if Customer Data is pinned to the Belgium region
Teams that want vendor friction scoring and Mina AI triage instead of manual replay queues only
Procurement that requires a signable DPA, SCCs/DPF language, and a published subprocessor list

Poor fit when

Sites that only need cookieless aggregate web analytics without DOM session replay
Hard sovereignty mandates that forbid US-group cloud (Google Cloud) or any US legal entity in the support path
Buyers requiring open-source or official self-hosted deployment
Enterprises standardized on Contentsquare/FullStory-class platforms who need deep custom DX integrations already covered there

Consider instead when

When: You need cookieless traffic analytics without session replay depth
Consider: etracker or Friendly Analytics
Different category focus: measurement and privacy defaults vs high-fidelity replay
When: You want free heatmaps/replays and accept Microsoft as processor
Consider: Microsoft Clarity
Lower cost of entry; different privacy and commercial model
When: You need enterprise digital-experience analytics with heavy customization
Consider: Contentsquare or FullStory
Higher implementation and procurement weight
When: You need Swiss/EU product hosts with no Google Cloud visitor path
Consider: Friendly Analytics or fusedeck
Confirm each peer’s subprocessor list independently

Simple Analytics

Best fit when

Teams measuring traffic lost when consent is denied in cookie-based analytics (GA4/Adobe)
Public-sector and regulated sites that need no cookies/IPs/visitor profiles for web stats
EU procurement that requires Dutch legal entity + published EU subprocessors for visitor data
Agencies/multi-site operators wanting a simple hosted dashboard, reports, and API/BI egress
Sites that want essential pageview/referrer/UTM metrics without an analytics-only consent banner

Poor fit when

Product analytics needing session replay, heatmaps, or person-level funnels
Organizations that must self-host analytics or prefer open-source governance (see Plausible/Matomo)
Buyers requiring city/region geolocation accuracy (country is timezone-derived)
Teams whose primary need is identity-rich attribution, audiences, and marketing automation inside the analytics suite

Consider instead when

When: You need open-source and/or official self-hosting of privacy-first analytics
Consider: Plausible Analytics (catalog: plausible_analytics) or Matomo
Simple Analytics is hosted SaaS only; Plausible and Matomo cover self-host paths many security policies require.
When: You need a deeper EU enterprise analytics platform with configurable processing and on-prem options
Consider: Piwik PRO (catalog: piwik_pro)
Heavier suite and procurement surface than Simple Analytics’ minimal cookieless product.
When: You need identity graphs, remarketing audiences, and full marketing analytics depth
Consider: Google Analytics or Adobe Analytics
Keep those for consented deep analysis; Simple Analytics is the opposite design tradeoff.
When: You want another lightweight EU cookieless tracker and are comparing peers
Consider: Pirsch Analytics (pirsch_analytics) or Friendly Analytics (friendly_analytics)
Compare retention, multi-site, SSO, and API maturity rather than GDPR slogans alone.

Open questions for due diligence

Mouseflow

Will the order form / DPA annex hard-pin EU (Belgium) residency for our account, including backups and AI features?
Which categories of Customer Data does Mouseflow, Inc. (Texas) access in day-to-day support?
Can the current ISO 27001 / SOC report package be validated (scope, dates, legal entity) via the Security Kit?
Are AI (Mina) and MCP features processed only in the same residency region as session storage?
What is the published retention default per plan and the process/SLA for deletion after offboarding?

Simple Analytics

Is Cloudflare still used for any CDN/DDoS path, or has Bunny fully replaced it for edge services?
When will SOC 2 Type II complete, and will the report be available under NDA?
What exact data-retention windows apply per plan for your expected traffic volume?
Will the vendor sign your standard DPA/SCC pack as-is for public-sector procurement?
Are any non-EU subprocessors used for account email, payments, or support that could affect broader vendor risk (visitor analytics list excludes these)?