| Independent security / no-logs audit | —Not applicableIaaS platform—not a no-logs consumer VPN. Independent assurance is via ISO/SOC/C5-style audits rather than a no-logs report. | ⚠️Vendor claimedVendor states cloud services audited against Finnish PiTuKri criteria by an independent firm; ISO 27001 ISMS regularly audited. Public PiTuKri report not fully reproduced on marketing pages—request artefacts. |
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| ISO 27001 | ⚠️Vendor claimedVendor certifications page links ISO/IEC 27001 umbrella certificate PDF for download; re-verify serial/date in procurement. | ⚠️Vendor claimedVendor asserts ISO 27001 certified ISMS and publishes certificate PDF; independent registry re-check not completed in this draft. |
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| ISO/IEC 27017 (cloud security) | ⚠️Vendor claimedClaimed with downloadable attestation PDF on certifications page. | Not listed |
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| ISO/IEC 27018 (cloud PII) | ⚠️Vendor claimedClaimed with downloadable attestation PDF on certifications page. | Not listed |
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| SOC 2 / SOC 3 | ⚠️Vendor claimedSOC 2 Type II (request report); SOC 3 public PDF linked on certifications page. SOC 1 Type II also claimed. | ❌Not foundFacility providers list SOC reports; no clear first-party UpCloud SOC 2 Type II product claim found on compliance pages reviewed. |
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| BSI C5 Type II | ⚠️Vendor claimedVendor claims BSI C5:2020 Type II (ISAE 3000); detailed report typically on request via audit-reports download flow. | Not listed |
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| TISAX Level 3 | ⚠️Vendor claimedVendor states TISAX Level 3 for Germany and Netherlands regions. | Not listed |
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| GDPR / EU data protection | ⚠️Vendor claimedEU operator, EU/CH regions, ISO 27018/27701 claims, DPA language on marketing pages—confirm signed DPA for your entity. | ⚠️Vendor claimedFinnish controller/processor under GDPR; customer chooses region; DPA in ToS; CISPE Code of Conduct adherence claimed. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialGerman Telekom/T-Systems operator, no known US parent of the cloud business, primary hosting on Telekom EU/CH data centers (not AWS/GCP/Azure). Not a legal clearance of zero extraterritorial risk. Historical Huawei tech partnership is separate supply-chain diligence. Not legal advice. | ⚠️PartialFinnish entity / no known US parent; EU-region VMs can avoid US storage. Material exceptions: optional US DCs, US/SG support affiliates for account ops, US colocations if selected. Assessment not a vendor safety claim. Not legal advice. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedVendor GDPR pages state DPA, TOMs, and audit reports available for B2B; obtain current signed pack—not fully self-serve public template verified here. | ⚠️Vendor claimedDPA incorporated into Terms of Service; binding on acceptance without separate signature per vendor. |
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| EU AI Act | ⚠️PartialPlatform offers AI services (ModelArts) that may fall under customer AI Act obligations; OTC itself is infrastructure—not an automated high-risk AI system assessment by EuropeanStack. | —Not applicableGeneral-purpose IaaS/platform; not an AI system provider by primary product. |
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| CISPE Code of Conduct | Not listed | ⚠️Vendor claimedVendor states adherence to CISPE data protection code for cloud infrastructure providers. |
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