ginlo Business vs Wire

Comparez ginlo Business et Wire sur les capacités, la juridiction, les garanties et l'adéquation pour les acheteurs européens.

Tous deux listés comme alternatives à: Microsoft Teams, Slack, WhatsApp

Logo: ginlo Business

ginlo Business

Germany· Groupware

Needs review

Shortlist when you need a German-entity, Germany-hosted encrypted business messenger with Management Cockpit (AD/LDAP, policies, remote wipe) and free external reach via ginlo Private. Skip when you require open source, self-hosting, or published independent crypto audits—consider Wire or Nextcloud Talk instead.

EU-operated (Germany)End-to-end encryption (claimed)Germany hosting (claimed)AD/LDAP admin cockpitManaged SaaSNot open source
Logo: Wire

Wire

Switzerland· Groupware

Needs review

Shortlist Wire when you need always-on E2EE collaboration (MLS), Swiss legal entity, open-source clients/server, and a credible path from EU cloud to on-prem/federation. Skip when you need deep Microsoft 365/Slack app ecosystems or a pure non-AWS/US-SaaS subprocessor footprint—consider Nextcloud Talk or a Germany-hosted managed messenger such as ginlo Business instead.

E2EE + MLSOpen sourceOn-prem / self-hostSwiss HQEU cloud regionsISO 27001/27701 (claimed)
ginlo Business vs Wire: Aperçu
CaractéristiqueLogo: ginlo Businessginlo BusinessLogo: WireWire
Pays d'origineGermanySwitzerland
CatégorieGroupwareGroupware
Open sourceNonOui
Auto-hébergéNonOui
SiègeGermanySwitzerland
Entité légaleginlo.net Gesellschaft für Datenkommunikationsdienste mbH (ginlo.net GmbH), Rupert-Mayer-Str. 44, 81379 MunichWire Swiss GmbH (CHE 432.881.146), Untermüli 9, CH-6300 Zug; EU rep Wire Germany GmbH, Berlin
Droit applicableNon indiquéSwiss law (business ToU for non-US use); jurisdiction Zurich
Maison mère / contrôle USAucune maison mère US connueAucune maison mère US connue
Exposition CLOUD Act (indicative)MoyenMoyen
Hébergement / résidenceVendor GTC require server and storage in a German computer centre certified to ISO 27001 based on BSI IT-Grundschutz; privacy notice states processors such as German data-centre operators, internet/line providers, and payment providers, and asserts no third-country processing by ginlo. Host operator names are not published. Mobile push uses platform channels (e.g. Apple Push Notification, Google Cloud Messaging) per GTC.Cloud: servers in Germany and Ireland per security pages; DPA lists Amazon Web Services EMEA SARL for hosting (EU). Other subprocessors include Google Cloud EMEA (email), Zendesk, HubSpot, Salesforce (Germany processing location stated), Stripe (USA/SCCs), Box, ContractHero, Countly (Germany), Wire Germany GmbH. On-prem customers host in their own environment.
Résumé

German-hosted secure business messenger from Munich-based ginlo.net GmbH: E2EE chat, files, and A/V calls with Management Cockpit admin for AD/LDAP, policies, and external ginlo Private contacts.

Swiss open-source secure messenger from Wire Swiss GmbH: always-on E2EE messaging, calls, and files (MLS), cloud or on-premises, for regulated teams and public sector.

Tags
En un coup d'œil: ginlo Business vs Wire
En un coup d'œilLogo: ginlo Businessginlo BusinessLogo: WireWire
HQMunich, GermanyZug, Switzerland (Wire Swiss GmbH)
Legal entityginlo.net GmbH (HRB 254209)Non indiqué
DeploymentManaged SaaS (not self-hosted)EU cloud and/or on-prem / private cloud
Hosting (vendor claim)Germany computer centre; no ginlo-initiated third-country transferNon indiqué
AdminOptional Management Cockpit (AD/LDAP/CSV, policies, MDM hooks)Non indiqué
Commercial modelSeat licences; optional trial (see vendor for current terms)Non indiqué
EU representativeNon indiquéWire Germany GmbH, Berlin
ProductNon indiquéE2EE messenger + calls + files; optional Drive
Open sourceNon indiquéYes (clients GPL-3; server AGPL-3)
Hosting (cloud)Non indiquéDE/IE regions; AWS EMEA (per DPA)
Key capabilities: ginlo Business vs Wire
Key capabilitiesLogo: ginlo Businessginlo BusinessLogo: WireWire
EU-operated (Germany)OuiNon indiqué
End-to-end encryption (claimed)OuiNon indiqué
Germany hosting (claimed)OuiNon indiqué
AD/LDAP admin cockpitOuiNon indiqué
Managed SaaSOuiNon indiqué
Not open sourceOuiNon indiqué
E2EE + MLSNon indiquéOui
Open sourceNon indiquéOui
On-prem / self-hostNon indiquéOui
Swiss HQNon indiquéOui
EU cloud regionsNon indiquéOui
ISO 27001/27701 (claimed)Non indiquéOui

ginlo Business

  • Full encryption design for chat and files

    Vendor GTC describe a full-encryption architecture: no unencrypted messages stored on ginlo servers, decryption keys only on authorised messenger clients, and encryption in transit plus on devices and intermediate server storage. Practical for regulated orgs replacing email for sensitive threads—confirm cipher suite details in procurement docs.

  • Management Cockpit with AD/LDAP and MDM hooks

    Central admin for licences, CSV/AD/LDAP user import, department keywords, password and attachment policies, corporate design, groups, and info channels. Leaver accounts can be blocked and communications deleted quickly when devices are lost—built for IT ops without requiring a messaging platform engineer.

  • Business to ginlo Private external bridge

    Employees on paid Business seats can message external contacts on free ginlo Private without charging those outsiders. Suits practices, schools, and authorities that need secure outbound reach beyond the licensed tenant.

  • Multi-device sync, channels, and A/V conferences

    Use up to ten devices per account with server-side sync while messages remain available; announcement/content channels for org-wide updates; audio/video conferences with screen sharing; self-deleting and scheduled messages plus QR identity checks and ginlo ID without exposing a phone number.

  • Germany-hosted managed service

    Contracting party is ginlo.net GmbH in Munich; GTC require the server and storage in a German computer centre certified to ISO 27001 based on BSI IT-Grundschutz, with no ginlo-initiated third-country transfer. Managed SaaS only—no public self-host option.

Wire

  • Always-on MLS / E2EE for chat, calls, and files

    Messaging, conference calls, and in-app file shares are end-to-end encrypted by default—no toggle. Wire markets full-product MLS (IETF Messaging Layer Security) for scalable group key exchange, alongside Proteus/Double Ratchet heritage for pairwise messaging and SRTP/DTLS for calls. Suits orgs that reject optional encryption modes.

  • Guest rooms and external collaboration

    Invite outsiders into E2EE conversations via guest rooms in the browser without requiring a full account download, plus external team members with lifecycle controls (removal drops their history access). Practical for contractors, clients, and inter-org projects that must stay off consumer WhatsApp.

  • Cloud, on-premises, air-gap, and federation

    Run managed Wire Cloud or deploy on-premises/private cloud—including air-gapped networks—with optional federation between isolated Wire backends and admin control over which backends may interconnect. Aimed at governments and CNI that cannot accept pure SaaS only.

  • Enterprise identity: SSO, SCIM, and admin policy

    Enterprise tier adds SAML-based single sign-on, SCIM provisioning, and granular admin controls (for example enforce app lock, restrict self-deleting messages). Built for complex directories rather than only self-serve SMB signup.

  • Open-source clients, server, and crypto

    Wire publishes client, server (wire-server, AGPL-3.0), and core-crypto components on GitHub for independent review. Multi-device accounts (up to 8 devices) with ID Shield certificate-based device verification reduce manual fingerprint workflows while keeping device trust visible.

Assurance & compliance: ginlo Business vs Wire
Assurance & complianceLogo: ginlo Businessginlo BusinessLogo: WireWire
Independent security / no-logs audit
Not found

Marketing mentions regular security audits; no public independent audit report located on vendor site.

Partial

Vendor publishes Security/Privacy whitepapers and states external pen tests and ISO audits in TOMs; public third-party audit PDFs (e.g. historic Kudelski/X41 claims in secondary sources) were not re-verified as current primary evidence during this draft.

ISO 27001
Vendor claimed

Claimed for the hosting computer centre based on IT-Grundschutz (BSI); no public certificate number/PDF found.

Vendor claimed

Asserted on Wire security marketing page; request certificate in procurement.

SOC 2 / SOC 3
Not found
Not found

No public SOC 2/3 claim located on security/legal pages during research.

GDPR / EU data protection
Vendor claimed

EU/German entity; public privacy notice under GDPR; supervisory authority BayLDA referenced.

Vendor claimed

Swiss FADP controller; GDPR for EU/EEA individuals; EU Art. 27 representative Wire Germany GmbH; public privacy policy and DPA.

US CLOUD Act exposure (indicative)
Partial

German entity, no known US parent, Germany hosting claimed; residual exposure via APNs/FCM push paths and unnamed processors. Not legal advice.

Partial

Swiss entity / no known US parent, but AWS EMEA hosting and US-parent SaaS subprocessors (Stripe, HubSpot, Salesforce, Zendesk corporate groups; APNs/FCM push). Not legal advice.

Data processing agreement (B2B)
Not found

Privacy policy published; standalone B2B DPA download not found on public site—confirm in procurement.

Vendor claimed

Public Art. 28 GDPR Processing Agreement with TOMs and Annex 2 subprocessor list (updated March 12, 2025 on page).

EU AI Act
Not applicable

Secure messaging product; not AI-centric.

Not applicable

Secure messaging/collaboration product; not marketed as an AI system core offering.

BSI IT-Grundschutz (hosting)
Vendor claimed

ISO 27001 based on IT-Grundschutz claimed for data centre in marketing and GTC.

Non indiqué
ISO 27701Non indiqué
Vendor claimed

Asserted alongside ISO 27001 on security page; not independently verified here.

Cyber Essentials (UK)Non indiqué
Vendor claimed

Asserted on security page as UK government-backed baseline certification.

Considerations & known limitations: ginlo Business vs Wire
Considerations & known limitationsLogo: ginlo Businessginlo BusinessLogo: WireWire
Limited public audit and cert artefacts
Medium

ISO 27001/IT-Grundschutz and regular audits are vendor-asserted; no public audit PDF or cert registry entry found. Procurement should request evidence under NDA.

Non indiqué
Closed managed SaaS only
Medium

No self-host or open-source server path. Exit and independent verification depend on vendor cooperation and export tooling.

Non indiqué
Mobile push via Apple/Google
Low

GTC reference Apple Push Notification and Google Cloud Messaging for new-message signals. Content is claimed E2EE, but delivery metadata still touches US platform infrastructure.

Non indiqué
Processors described by category only
Medium

Privacy policy lists German data centres, line providers, and payment providers without naming operators. Harder to complete CLOUD Act / transfer diligence from public sources alone.

Non indiqué
External parties must use ginlo
Low

The Private bridge helps, but contacts still need ginlo Private installed—unlike email or WhatsApp ubiquity.

Non indiqué
AWS EMEA + US-parent SaaS subprocessorsNon indiqué
Medium

Even with DE/IE regions and a Swiss controller, cloud tenants depend on AWS EMEA and several US-group tools for hosting, CRM, support, or payments. On-prem reduces hosting dependency but not necessarily all vendor-side SaaS.

Wire Drive is not client-side E2EENon indiqué
Medium

DPA distinguishes messenger E2EE from Drive encryption-at-rest with possible operator access. Misclassifying Drive as zero-knowledge chat storage creates compliance risk.

ISO / Cyber Essentials need certificate proofNon indiqué
Low

Certifications are prominently claimed on marketing pages but should be validated with current certificates and scope statements before audit reliance.

Mobile push via APNs/FCMNon indiqué
Low

Standard mobile delivery path involves Apple/Google push infrastructure for wake-ups; Wire states content is not shared. F-Droid build available to avoid FCM.

Adéquation

ginlo Business

Best fit when

  • German or EU orgs that want a Munich legal entity and stated Germany-only server placement for business chat
  • Practices, schools, authorities, and SMEs needing admin control (licences, AD/LDAP import, leaver wipe) without running a messaging stack
  • Teams replacing informal WhatsApp/email for sensitive internal and external conversations when counterparts will install ginlo Private
  • Rollouts that need multi-device sync, channels, and A/V calls in one encrypted messenger rather than a full collaboration suite

Poor fit when

  • Buyers that mandate open-source clients/servers or on-premises deployment under their own infrastructure
  • Enterprises requiring published independent security audits and named public subprocessor lists before shortlisting
  • Teams needing deep Slack/Teams-style workspace integrations, bots, and app ecosystems
  • Organisations whose external audience will not install a second messenger app

Consider instead when

  • When: You need open-source components, MLS roadmap, or private-cloud/on-prem options

    Consider: Wire (Swiss secure collaboration)

    Wire is commonly shortlisted for enterprise secure messaging with more deployment flexibility than pure SaaS messengers.

  • When: You already run a self-hosted collaboration hub and want chat inside that stack

    Consider: Nextcloud Talk (Germany)

    Pairs with Nextcloud Files/Groupware; different product shape than a standalone dual Business/Private messenger.

  • When: You need mass consumer reach more than organisational sovereignty

    Consider: WhatsApp Business or Microsoft Teams

    Higher network effects; weaker EU-sovereignty and admin story for sensitive regulated chat.

Wire

Best fit when

  • Enterprises and public sector needing default E2EE for chat, calls, and files—not optional modes
  • Buyers evaluating MLS / post-quantum-ready group crypto roadmaps
  • Orgs that want open-source clients and server for independent review
  • Deployments that may start on EU cloud and later move to on-prem, air-gap, or federated backends
  • Teams that must collaborate with guests/contractors without forcing full seats or consumer WhatsApp
  • Swiss or EU procurement expecting a European legal entity and published DPA/subprocessor list

Poor fit when

  • Teams standardised on Teams/Slack primarily for apps, bots, and Office workflows rather than message confidentiality
  • Buyers requiring zero US-group cloud or US SaaS subprocessors (Wire Cloud uses AWS EMEA and several US-parent tools)
  • Use cases that depend on Wire Drive as if it were client-side E2EE messenger storage
  • Very small groups that only need a simple consumer messenger without admin, SSO, or on-prem

Consider instead when

  • When: You want a German managed business messenger with AD/LDAP cockpit and no self-host requirement

    Consider: ginlo Business

    Stronger Germany-hosting contract language; weaker open-source/on-prem story than Wire

  • When: Chat is secondary to self-hosted files, calendars, and groupware you already run

    Consider: Nextcloud (Talk / groupware)

    Broader collaboration suite; different crypto/admin model than Wire MLS messenger

  • When: You need the Microsoft 365 or Slack ecosystem more than E2EE-by-default

    Consider: Microsoft Teams or Slack

    Richer workplace integrations; weaker default E2EE and European sovereignty story

Open questions for due diligence

ginlo Business

  • Will the vendor sign a B2B DPA and provide a current named subprocessor list including data-centre operator(s)?
  • Can procurement obtain ISO 27001 certificate details and latest independent security assessment under NDA?
  • Which exact encryption protocols/algorithms are used for messaging and calls today (beyond BSI recommendations)?
  • What export, eDiscovery, and legal-hold options exist within the 90-day server retention model?

Wire

  • Can the vendor provide current ISO 27001/27701 and Cyber Essentials certificates with scope covering the proposed deployment?
  • For our data classification, which workloads stay on messenger E2EE versus Wire Drive?
  • What exact AWS regions/AZs and backup/DR locations apply to our cloud tenant?
  • Which enterprise features require on-prem versus cloud, and what federation limits apply across backends?
  • Are independent crypto/security assessment reports available under NDA, and how recent are they?