OrdoGrid vs Unomed Flows

Comparez OrdoGrid et Unomed Flows sur les capacités, la juridiction, les garanties et l'adéquation pour les acheteurs européens.

Tous deux listés comme alternatives à: Google Workspace, Microsoft 365

OrdoGrid

Belgium· Office Productivity Suite

Needs review

Shortlist OrdoGrid when you need Belgian Peppol send/receive plus quotes and customers in one browser product, especially if unlimited Peppol inbox on a free tier matters. Skip when you need a full accounting ledger, multi-country e-invoicing regimes, self-hosting, or a direct contract with a Peppol access-point operator. Consider DELKARO HANDWERK for German craft workflows or a dedicated Peppol access-point vendor when network control is the purchase filter.

EU-operatedPeppol e-invoicingFree Peppol receive tierPublic API (Business)EN / FR / NL / DE

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Unomed Flows

Switzerland· Office Productivity Suite

Needs review

Shortlist for Swiss practices wanting AI-prepared referrals, filing, ICD-10-GM suggestions and dictation drafts inside an existing browser-based PIS with mandatory human approval. Skip if you need a full PIS replacement, no US-group cloud processors, or public ISO/SOC evidence before pilot. Consider LiteScribe or HappyScribe when the only gap is transcription rather than multi-step practice administration.

Swiss-operatedHuman approval gateExisting PIS overlaySwiss hosting (claimed)No patient-data training (claimed)

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Les lignes surlignées diffèrent entre les deux produits.

OrdoGrid vs Unomed Flows: Aperçu
Caractéristique	OrdoGrid	Unomed Flows
Pays d'origine	Belgium	Switzerland
Catégorie	Office Productivity Suite	Office Productivity Suite
Open source	Non	Non
Auto-hébergé	Non	Non
Siège	Belgium	Switzerland
Entité légale	OrdoGrid (Belgian contracting entity per Terms; formal company form and BCE number not published on site)	Unomed AG, Tramstrasse 9, 8050 Zurich, Switzerland (CHE-374.858.885)
Droit applicable	Non indiqué	Swiss law / Swiss FADP (DSG) framing on privacy pages; German legal texts stated as binding
Maison mère / contrôle US	Aucune maison mère US connue	Aucune maison mère US connue
Exposition CLOUD Act (indicative)	Moyen	Moyen
Statut d'hébergement dans l'UE	Partiel	Partiel
Hébergement / résidence	Vendor claims EU hosting. Core app/marketing DNS resolved to Hetzner (DE) in Helsinki, FI. Privacy lists Google, Microsoft, Stripe, SendGrid (US) and OpenAI (US) as processors.	Vendor claims Swiss data-centre hosting and a locally operated LLM in Switzerland. Privacy lists CH for hosting/DB, file storage, email and SMS; Ireland for identity/liveness; Denmark for speech. Observed api.unomed.ch CSP references AWS S3 eu-central-2 and AWS Rekognition/Cognito eu-west-1. Firebase Cloud Messaging for push; Cloudflare/Google Analytics on the website. Full named processor list on request.
Résumé	Belgian browser SaaS for Peppol e-invoicing, quotes, customers and optional project/time workflows for freelancers and small businesses.	Swiss AI workflow automation that prepares referrals, filing, coding and report drafts inside existing browser-based medical practice software for human approval.
Tags	invoicing peppol accounting belgium e-invoicing quotes saas	workflow-automation ai healthcare medical-practices switzerland swiss-fadp practice-software

En un coup d'œil: OrdoGrid vs Unomed Flows
En un coup d'œil	OrdoGrid	Unomed Flows
HQ / governing law	Belgium (Terms: Belgian law, Brussels courts)	Non indiqué
Legal entity (public)	OrdoGrid (trade name; BCE number not published on site)	Non indiqué
Deployment	Cloud SaaS (browser); not self-hosted	Non indiqué
Peppol	Send/receive via certified access point (vendor claim)	Non indiqué
Commercial model	Free forever tier + monthly paid plans (14-day paid trials)	Per finished workflow run; free first-run trial path; monthly cancel
Languages	English, French, Dutch, German	Non indiqué
HQ	Non indiqué	Zurich, Switzerland
Legal entity	Non indiqué	Unomed AG (CHE-374.858.885)
Product focus	Non indiqué	AI admin workflows inside existing practice software
Open source	Non indiqué	No
Self-hosted	Non indiqué	Not offered as standard (Enterprise mentions own deployment; details not public)

Key capabilities: OrdoGrid vs Unomed Flows
Key capabilities	OrdoGrid	Unomed Flows
EU-operated	Oui	Oui
Peppol e-invoicing	Oui	Non indiqué
Free Peppol receive tier	Oui	Non indiqué
Public API (Business)	Oui	Non indiqué
EN / FR / NL / DE	Oui	Non indiqué
Human approval gate	Non indiqué	Oui
Existing PIS overlay	Non indiqué	Oui
Swiss hosting (claimed)	Non indiqué	Oui
No patient-data training (claimed)	Non indiqué	Oui

OrdoGrid

Peppol send, receive and delivery statuses
Prepare UBL invoices aligned with EN 16931, send through a certified Peppol access point, receive supplier invoices in an inbox, and track delivery plus IMR-style acceptance, rejection or dispute responses. Free plan: unlimited receiving and one outgoing Peppol invoice per month.
Quote-to-invoice document chain
Create quotes and invoices with automatic numbering and Belgian legal mentions, convert accepted quotes to invoices, look up VAT via CBE and VIES, and export PDFs. Receipts, credit notes and email sending with read receipts are on paid plans per the public pricing page.
Customers, projects, time and payments (paid)
Customer directory sits beside documents. Business features advertised include Kanban boards, tasks, time tracking, calendar sync (Google, Outlook, Apple ICS), Stripe payment links, bank statement import with payment matching, multi-location branding and team roles.
Public API on Business
Company-scoped API keys with documented OpenAPI for invoicing, Peppol and loyalty integrations. Useful when an accountant tool or custom workflow must create or fetch documents without living only in the UI.
Multilingual Belgian SME UI
Product and marketing surfaces are available in English, French, Dutch and German, with knowledge guides aimed at the Belgian 2026 B2B structured invoicing mandate and Peppol registration steps.

Unomed Flows

Trigger-and-step workflows with mandatory approval
Practices assemble workflows from listed triggers (referral arrived, dictation finished, lab result, refill request, insurer question, and more) and preparation steps (extract, match patient, suggest codes, draft report, file, encrypt-send). The vendor states the last step is always human review and approval before results are used.
Referral intake without retyping
Ready-made template path: when a referral PDF arrives, Flows reads patient and referrer fields, prepares patient creation in the practice system, and prepares a receipt confirmation. Staff confirm the match before anything is written. Aimed at Swiss referral volume rather than generic OCR demos.
ICD-10-GM code suggestions from documentation
After a consultation is documented, Flows can suggest matching ICD-10-GM codes and only enters them once approved. Coding responsibility stays with the professional; the product prepares candidates inside the practice process.
Runs inside existing browser-based PIS UIs
Unomed claims to work on the visible interface of the practice software (like an assistant), without database access or replacing the system. Public list covers 16-plus systems with official partnerships named for Swiss-MR, Axenita, inSuite, Nereida, ePaad and roaadent among others. Desktop-only stacks need a custom discussion.
Dictation and findings preparation
Workflows can turn finished dictations into structured report drafts (including referrer-short versions) and prepare findings for naming and filing into the proposed record. Unclear patient matches are meant to be resolved before filing, not auto-committed.

Assurance & compliance: OrdoGrid vs Unomed Flows
Assurance & compliance	OrdoGrid	Unomed Flows
Independent security / no-logs audit	Not found No public independent audit report found on official site.	Not found No public independent audit PDF or no-logs audit page found on unomed.ch.
ISO 27001	Not found No ISO 27001 claim or certificate located on official pages researched.	Not found No ISO 27001 certificate claim located on product, security or trust pages.
SOC 2 / SOC 3	Not found No SOC 2/3 report found on official site.	Not found No SOC 2/3 report claim found.
GDPR / EU data protection	Vendor claimed Privacy policy commits to GDPR and Belgian data protection law; Belgian DPA complaint link published.	Vendor claimed Swiss FADP (DSG) and GDPR both referenced in the privacy policy; Unomed AG is Swiss controller/processor depending on context. Confirm DPA for B2B healthcare use.
US CLOUD Act exposure (indicative)	Partial Belgian contracting entity and Hetzner FI core path, but privacy lists US-group processors (SendGrid, OpenAI, Stripe, Google, Microsoft). Indicative only, not legal advice.	Partial Swiss entity / no known US parent, but US-group subprocessors appear: AWS (S3 eu-central-2, Rekognition/Cognito eu-west-1 per CSP), Firebase Cloud Messaging, Cloudflare and possibly Google Analytics on the marketing site. Indicative exposure medium. Not legal advice.
Data processing agreement (B2B)	Not found No public DPA download found; confirm under contract.	Vendor claimed Privacy policy §9 states processing on behalf of healthcare providers under contractual arrangements (data processing agreement). Request the current DPA and named subprocessor schedule.
EU AI Act	Partial Not an AI-first product, but privacy discloses OpenAI processing of PDF invoices for data extraction. Confirm role under AI Act with vendor if relevant.	Unknown Product is AI-centric for administrative preparation with human approval. No public EU AI Act classification or conformity statement found.

Considerations & known limitations: OrdoGrid vs Unomed Flows
Considerations & known limitations	OrdoGrid	Unomed Flows
No published BCE / legal-form imprint	Medium Terms and privacy identify OrdoGrid under Belgian law, and RDAP shows BE registrant country, but the public site does not show an enterprise number or SRL/BV line. Procurement teams may need registry confirmation before contracting.	Non indiqué
US SaaS subprocessors on email, AI OCR and payments	Medium SendGrid, OpenAI, Stripe and Google appear in the privacy processor table. Orgs with strict no-US-processor policies need a written exception or alternative tooling for those paths.	Non indiqué
No public security certification pack	Medium ISO 27001, SOC 2 and independent audit artefacts were not found publicly. Security questionnaires will need vendor follow-up.	Medium No ISO 27001, SOC 2 or independent audit artefacts were found on the public site. Healthcare procurement may need questionnaires, penetration-test summaries or on-request reports before production use.
Peppol via third-party access point	Low Network reach depends on the certified access point OrdoGrid uses. Switching access points or troubleshooting delivery may involve that provider as well as OrdoGrid support.	Non indiqué
Not a full accounting suite	Low Document and Peppol workflows are the centre. Buyers needing statutory ledgers still need an accountant tool or ERP alongside OrdoGrid.	Non indiqué
US-group cloud services on the data path	Non indiqué	Medium Despite Swiss hosting claims, observed and disclosed paths include AWS services and Firebase push. Sovereignty-sensitive buyers should obtain the named processor list and assess CLOUD Act / transfer risk with counsel.
AI preparation errors in clinical administration	Non indiqué	Medium Vendor openly states suggestions can be wrong. Residual risk remains if practices over-trust auto-prepared codes, patient matches or report drafts; approval UX and training matter.
PIS coverage and desktop limits	Non indiqué	Low Supported browser-based systems are listed, but missing PIS brands and non-browser desktop software may block adoption until Unomed confirms feasibility.

Adéquation

OrdoGrid

Best fit when

Belgian freelancers and SMEs exchanging Peppol invoices for in-scope domestic B2B work
Teams that want quotes, invoices and customer records in the same browser workspace as Peppol statuses
Buyers who need unlimited Peppol receiving with only occasional outgoing send on a free plan
Organisations that may later add projects, time tracking, bank import, Stripe links or API access on paid plans
Users who need the product UI in English, French, Dutch or German

Poor fit when

Companies that must contract a Peppol certified access point operator directly rather than via a SaaS intermediary
Teams needing full statutory bookkeeping, multi-entity consolidation or non-Belgian e-invoicing regimes as the core product
Buyers requiring published ISO 27001/SOC 2 or an on-site DPA download before first contact
Organisations that refuse US-group subprocessors for email, payments, analytics or AI document extraction
Self-host or open-source mandate environments

Consider instead when

When: You need German craft-business job, quote and invoice workflows with a field app rather than Belgian Peppol
Consider: DELKARO HANDWERK
Different country focus and no Peppol-first positioning in the catalog entry.
When: You want a French-hosted general office suite (files, email, docs) without Peppol invoicing
Consider: ArkiaSuite
Office productivity peer, not an e-invoicing network product.
When: You need a broad productivity suite already used company-wide and will bolt Peppol on elsewhere
Consider: Microsoft 365 or a dedicated Peppol access-point provider
Suite covers docs/email; Peppol still needs a network path.

Unomed Flows

Best fit when

Swiss medical practices on supported browser-based PIS wanting less retyping of referrals and findings
Teams that require a visible approve step before AI-prepared data enters the record
Clinics standardising ICD-10-GM suggestion and dictation-to-report drafting inside current software
Buyers prioritising Swiss legal entity and Swiss-claimed workflow hosting over US productivity suites

Poor fit when

Organisations replacing the practice information system itself rather than automating adjacent admin steps
Desktop-only PIS environments with no browser UI unless Unomed confirms a custom connection
Procurement that forbids US-parent cloud subprocessors (AWS/Firebase/Cloudflare paths observed or disclosed)
Buyers needing published ISO 27001/SOC 2 reports or a fully public named subprocessor register on day one

Consider instead when

When: You only need dictation or meeting transcription, not multi-step referral and filing workflows
Consider: LiteScribe or HappyScribe
Those catalog peers focus on transcription/notes rather than Swiss PIS overlay automation.
When: You need general-purpose cross-app automation across Office/Google stacks outside Swiss healthcare templates
Consider: Microsoft 365 or Google Workspace automation
Broader ecosystems, different jurisdiction and healthcare workflow depth.

Open questions for due diligence

OrdoGrid

What is the registered Belgian legal name and BCE/KBO enterprise number for the contracting entity?
Which Peppol certified access point provider is used, and can that chain be named in the DPA?
Will OrdoGrid sign a B2B DPA and provide a current subprocessor list under contract?
Is OpenAI processing of invoice PDFs optional, and can it be disabled for a tenant?
Are backups and database storage also on Hetzner EU regions, or on another cloud?

Unomed Flows

Will Unomed provide the current named subprocessor list (legal entities) and sign a DPA covering Flows workflows before go-live?
Which exact Swiss datacentre operator hosts primary databases, and is any AWS account/region used for primary patient workflow storage versus only identity or object storage?
Are ISO 27001, SOC 2, or health-sector assessments available under NDA?
What does Enterprise 'own deployment' include (VPC, on-prem components, customer-managed keys)?
How is EU AI Act applicability assessed for administrative AI with mandatory human approval in Swiss practices serving cross-border patients?