ArkiaSuite vs mailbox (formerly mailbox.org)

Confronta ArkiaSuite e mailbox (formerly mailbox.org) su capacità, giurisdizione, garanzie e idoneità per acquirenti europei.

Entrambi elencati come alternative a: Microsoft 365

Logo: ArkiaSuite

ArkiaSuite

France· Office Productivity Suite

Needs review

Shortlist when you want a French all-in-one workspace on operator-owned servers in Savoie with a public Art. 28 DPA and frank security limits. Skip when you need SecNumCloud/HDS, E2EE, mature Apple clients, or multi-admin 24/7 operations. Consider mailbox.org, Kolab Now or Nextcloud instead in those cases.

EU-operatedHosted in FrancePublic Art. 28 DPAFree tierFiles + mail + docs
ArkiaSuite vs mailbox (formerly mailbox.org): Sintesi
CaratteristicaLogo: ArkiaSuiteArkiaSuiteLogo: mailbox (formerly mailbox.org)mailbox (formerly mailbox.org)
Paese di origineFranceGermany
CategoriaOffice Productivity SuiteOffice Productivity Suite
Open sourceNoNo
Self-hostedNoNo
SedeFranceNon indicato
Soggetto giuridicoGS Informatique EURL (SIREN 925 179 079, RCS Chambéry)Non indicato
Capogruppo / controllo USANessuna capogruppo USA notaNon indicato
Esposizione CLOUD Act (indicativa)MedioNon indicato
Stato di hosting UEOspitato nell'UENon indicato
Hosting / residenzaContent on GS Informatique hardware in Frontenex (primary) and Faverges (encrypted backup). Payments via Stripe Payments Europe (Ireland, US-group payment processor). Password checks via Have I Been Pwned k-anonymity API. TLS via Let's Encrypt. No AWS/GCP/Azure claimed for content.Non indicato
Riassunto

French-hosted all-in-one workspace: cloud files, email, browser office docs, calendar and photo backup on the operator's own servers in Savoie.

German paid digital workplace from Heinlein Hosting GmbH: secure email with PGP/S/MIME, Drive, browser Office, Meet, and business Admin on dual Berlin data centres.

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A colpo d'occhio: ArkiaSuite vs mailbox (formerly mailbox.org)
A colpo d'occhioLogo: ArkiaSuiteArkiaSuiteLogo: mailbox (formerly mailbox.org)mailbox (formerly mailbox.org)
HQFrontenex, Savoie, FranceNon indicato
Legal entityGS Informatique EURL (SIREN 925 179 079)Non indicato
Hosting modelOperator-owned servers (not AWS/GCP/Azure)Non indicato
Self-hostNo (vendor-operated SaaS)Non indicato
Open sourceNoNon indicato
Commercial modelFree tier + subscription storage/mail upgradesNon indicato
Key capabilities: ArkiaSuite vs mailbox (formerly mailbox.org)
Key capabilitiesLogo: ArkiaSuiteArkiaSuiteLogo: mailbox (formerly mailbox.org)mailbox (formerly mailbox.org)
EU-operatedSìNon indicato
Hosted in FranceSìNon indicato
Public Art. 28 DPASìNon indicato
Free tierSìNon indicato
Files + mail + docsSìNon indicato

ArkiaSuite

  • Operator-owned file sync in Savoie

    ArkiaCloud stores and syncs files from Windows, browser or phone, with expiring password-protected share links, team spaces, trash and prior versions. Primary disks sit in Frontenex; nightly encrypted backups go to a second GS Informatique site in Faverges.

  • Email with optional custom-domain Pro

    ArkiaMail provides ad-free mailboxes with spam filtering and optional two-factor authentication. Free accounts include a limited mailbox; larger boxes and ArkiaMail Pro on the customer's own domain are provisioned as paid add-ons (Pro is set up with the operator, not only self-serve).

  • Browser docs compatible with Office formats

    ArkiaDocs offers word processing, spreadsheets and presentations in the browser with multi-user editing and claimed compatibility with Word, Excel and PowerPoint files, living on the same account as files and mail.

  • Calendar, contacts and photo backup

    ArkiaAgenda syncs shared calendars, contacts and tasks with phone and desktop clients. ArkiaPhotos backs up phone photos and groups them by date, place and face; face templates are computed on Frontenex servers and can be disabled on request.

  • Windows desktop app shipping now

    A native Windows 10/11 64-bit app (site lists version 1.6.0) auto-syncs chosen folders and opens mail, files, docs and calendar in one window. Android is described as in Play Store review; macOS and iOS clients are still in development.

mailbox (formerly mailbox.org)

  • Encrypted Email and Aliases

    PGP/S/MIME; spam e virus filter. Alias fino 3/25/25+ su tier. Domini custom. Filtri illimitati. Compatibilità Tor.

  • Cloud Drive and Office Suite

    Drive Berlino ridondante; office word/spreadsheet/collaborazione. Calendari e rubriche condivise.

  • Video Conferencing and Admin Tools

    Meet GDPR-compliant senza provider esterni. Admin panel business. XMPP chat. Energia verde.

Assurance & compliance: ArkiaSuite vs mailbox (formerly mailbox.org)
Assurance & complianceLogo: ArkiaSuiteArkiaSuiteLogo: mailbox (formerly mailbox.org)mailbox (formerly mailbox.org)
Independent security / no-logs audit
Not found

No public third-party security or no-logs audit PDF found on the site.

Non indicato
ISO 27001
Not found

No ISO 27001 claim located on arkiasuite.fr.

Non indicato
SOC 2 / SOC 3
Not found
Non indicato
GDPR / EU data protection
Vendor claimed

French EURL controller/processor; public privacy policy and Art. 28 contract. Confirm fit for your processing roles.

Non indicato
US CLOUD Act exposure (indicative)
Partial

French entity with no known US parent; content on operator-owned FR servers. Residual exposure via Stripe (US-group payments) and Have I Been Pwned password API. Not legal advice.

Non indicato
Data processing agreement (B2B)
Vendor claimed

Public Art. 28 subcontracting agreement accepted at signup/order; printable signature annex available.

Non indicato
EU AI Act
Not applicable

Face grouping on photos is a biometric-adjacent feature for the account holder's own library; product is not marketed as a general-purpose AI system.

Non indicato
SecNumCloud / HDS
Not found

Vendor materials do not claim SecNumCloud or HDS; submitter also stated none.

Non indicato
Considerations & known limitations: ArkiaSuite vs mailbox (formerly mailbox.org)
Considerations & known limitationsLogo: ArkiaSuiteArkiaSuiteLogo: mailbox (formerly mailbox.org)mailbox (formerly mailbox.org)
No disk encryption at rest on site
Medium

Vendor states Frontenex disks are protected by physical lock, not encryption at rest. Off-site backups are encrypted because they travel. Theft of powered-off disks or physical access is a different threat model than hyperscaler encrypted volumes.

Non indicato
No end-to-end encryption
Medium

Administrator access can technically read stored files. Fine for many SMEs that need server-side search and previews; incompatible with E2EE mandates.

Non indicato
Single-operator support and admin
Medium

Art. 28 text states only Gérald Sonzogni has admin access and answers support. Strong accountability, weak redundancy for holidays, illness or exit planning.

Non indicato
Limited non-Windows clients
Medium

Windows app ships; Android and Apple clients are not fully released. Browser access mitigates some gaps but not all mobile workflows.

Non indicato
No SecNumCloud, HDS or public audit
High

No independent audit, ISO 27001, SOC 2, SecNumCloud or HDS found. Public-sector and health buyers with those gates must look elsewhere.

Non indicato
US-group payment subprocessor
Low

Stripe Payments Europe processes cards. Content is said not to leave GS Informatique servers, but payment metadata still involves a US-group processor.

Non indicato

Idoneità

ArkiaSuite

Best fit when

  • Small French SMEs, associations or municipalities that want one account for files, mail, light office docs and calendar
  • Buyers who treat operator-owned French hardware (not rented hyperscaler VMs) as a hard filter
  • Teams that need a printable GDPR Art. 28 contract without a long sales cycle
  • Windows-first users who can wait on Android/iOS client maturity
  • Organisations that prefer a named local operator reachable by phone over anonymous ticket queues

Poor fit when

  • Regulated workloads that require SecNumCloud, HDS, ISO 27001 or a published independent audit
  • Organisations that require end-to-end encryption or encrypted disks at rest
  • Apple-heavy fleets that need shipping macOS/iOS apps today
  • Enterprises needing contractual uptime SLAs or multi-person follow-the-sun support
  • Buyers who need self-hosting rather than a vendor-operated SaaS

Consider instead when

  • When: You need a mail-centric European suite with a longer public track record

    Consider: mailbox.org or Proton Mail

    Stronger mail heritage; less emphasis on operator-owned photo backup in Savoie

  • When: You want groupware with calendar/mail and more mature multi-platform clients

    Consider: Kolab Now

    Swiss/European groupware peer in the catalog

  • When: You want to operate the stack yourself on chosen EU infrastructure

    Consider: Nextcloud

    Self-host platform rather than GS Informatique-operated SaaS

mailbox (formerly mailbox.org)

Best fit when

Non indicato

Poor fit when

Non indicato

Open questions for due diligence

ArkiaSuite

  • Which office engine powers ArkiaDocs (OnlyOffice, Collabora, or custom), and what are the known format limits?
  • Will the vendor share a dated subprocessor list and restore-test evidence under NDA for procurement files?
  • What is the realistic RTO/RPO after a Frontenex site loss, beyond the Faverges backup claim?
  • Timeline and feature parity for Android, macOS and iOS apps?
  • Is face grouping acceptable under your DPIA for employee or citizen photos (biometric templates, opt-out process)?

mailbox (formerly mailbox.org)

Non indicato