| Independent security / no-logs audit | —Not applicableHosting/IaaS, not a no-logs VPN. Public ISO 27001, BSI C5 Type 2, and annual TOM review (TUV Rheinland) instead. | —Not applicableERP suite; not a no-logs privacy network product. Rely on SOC/ISO/C5 attestations instead. |
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| ISO 27001 | ✅VerifiedISO/IEC 27001:2022; public SOCOTEC certificate. Scope: infrastructure, operation, support of Nuremberg, Falkenstein, Helsinki parks. | ⚠️Vendor claimedTrust Center lists ISO 27001 certificates for cloud services and publishes certificate finder entries (e.g. Central / Enterprise Cloud Services). |
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| SOC 2 / SOC 3 | ❌Not foundHetzner states focus on ISO 27001 rather than SOC 2 for international market. | ⚠️Vendor claimedSOC 1 and SOC 2 reports described on Trust Center; many reports customer-gated via SAP for Me / My Trust Center. |
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| GDPR / EU data protection | ⚠️Vendor claimedGerman entity; public privacy policy, Art. 28 DPA, TOMs, subprocessor list. Customer remains controller for data on rented systems. | ⚠️Vendor claimedEU parent entity; Trust Center privacy pages and DPAs reference GDPR processing terms. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialEU entity / no known US parent, but optional US cloud uses Hetzner US LLC and US colocation (NTT, QTS); Singapore similarly. EU placements keep server data in EU per docs. Not legal advice. | ⚠️PartialGerman SAP SE parent with no known US parent, but Enterprise Cloud Services explicitly include AWS, Azure, and GCP paths. Medium exposure for hyperscaler-backed tenants. Not legal advice. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedStandard DPA accept-in-console; sample PDF published; no custom wet-ink DPAs per vendor docs. | ⚠️Vendor claimedSAP states it signs DPAs; Trust Center hosts Data Processing Agreement documents for cloud, support, and professional services. |
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| EU AI Act | —Not applicableInfrastructure hosting, not an AI system product. | ⚠️PartialSAP publishes EU AI Act governance materials for Joule Agents and AI features; customer still must assess in-scope AI uses. |
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| BSI C5 (cloud) | ✅VerifiedVendor publishes BSI C5 Type 2 attestation PDF for cloud services (German BSI catalogue). | Non indicato |
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| KRITIS / section 8a BSIG | ⚠️Vendor claimedHetzner states BSI classification as operator of critical services and certification under section 8a BSIG. | Non indicato |
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| BSI C5 | Non indicato | ⚠️Vendor claimedTrust Center lists Cloud Computing Compliance Controls Catalogue (C5) audit reports among EU regional offerings. |
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