DELKARO HANDWERK
Germany· Project Management Software
DELKARO HANDWERK vs HM-2 by Hellomatik
Vergleichen Sie DELKARO HANDWERK und HM-2 by Hellomatik nach Funktionen, Rechtsraum, Nachweisen und Einsatzpassung.
Beide als Alternativen zu: Microsoft 365, Salesforce
HM-2 by Hellomatik
Spain· Project Management Software
Needs review
Shortlist HM-2 when you want Spanish-entity, human-approved AI agents that prepare ERP/CRM/warehouse decisions from a shared company blueprint without replacing those systems. Skip when you need public ISO/SOC evidence, a published subprocessor list, self-hosting, or a mature Palantir-class analytics platform. Consider Salesforce or Microsoft 365 agent features if you already standardise on those suites.
EU-operatedHuman-in-the-loop approvalsERP/CRM connectedNo default model trainingMeeting-led sales
Hervorgehobene Zeilen unterscheiden sich zwischen den Produkten.
| Merkmal | DELKARO HANDWERK | HM-2 by Hellomatik |
|---|---|---|
| Herkunftsland | Germany | Spain |
| Kategorie | Project Management Software | Project Management Software |
| Open Source | Nein | Nein |
| Self-Hosted | Nein | Nein |
| Hauptsitz | Nicht angegeben | Spain |
| Rechtsträger | Nicht angegeben | HELLOMATIK, S.L. (CIF B22803126) |
| Anwendbares Recht | Nicht angegeben | Spain (Madrid courts) |
| US-Mutter / Kontrolle | Nicht angegeben | Keine bekannte US-Mutter |
| CLOUD-Act-Exposition (indikativ) | Nicht angegeben | Mittel |
| EU-Hosting-Status | Nicht angegeben | Teilweise |
| Hosting / Residenz | Nicht angegeben | Product claims per-company databases in Germany (EU). Public site/app hostnames resolve to Hostinger in Frankfurt (AS47583). LLM providers are GDPR Art. 28 sub-processors with locations disclosed on request only. Website booking/analytics can involve Calendly (US) and Google Ireland/US transfers when enabled. |
| Zusammenfassung | German-language SaaS for small craft businesses: customers, jobs, quotes, scheduling, materials, and invoices in OFFICE, with an Android field app. Access via pilot application. | Spanish enterprise AI platform that builds a company blueprint from ERP, CRM, warehouse and email so agents can prepare operational decisions for human approval. |
| Tags |
| Auf einen Blick | DELKARO HANDWERK | HM-2 by Hellomatik |
|---|---|---|
| HQ | Nicht angegeben | Madrid / Parla, Spain |
| Legal entity | Nicht angegeben | HELLOMATIK, S.L. (CIF B22803126) |
| Founded | Nicht angegeben | 28 July 2025 (BORME) |
| Product | Nicht angegeben | HM-2 enterprise AI agent platform |
| Deployment | Nicht angegeben | SaaS (not self-hosted) |
| Commercial model | Nicht angegeben | Meeting-led / order form (no public price list) |
| Key capabilities | DELKARO HANDWERK | HM-2 by Hellomatik |
|---|---|---|
| EU-operated | Nicht angegeben | Ja |
| Human-in-the-loop approvals | Nicht angegeben | Ja |
| ERP/CRM connected | Nicht angegeben | Ja |
| No default model training | Nicht angegeben | Ja |
| Meeting-led sales | Nicht angegeben | Ja |
DELKARO HANDWERK
Nicht angegeben
HM-2 by Hellomatik
Company blueprint from live systems
HM-2 builds a written blueprint of company data, procedures and formulas by reading ERP, CRM, warehouse and email sources on a schedule the customer sets. Each customer, order and item is meant to have one shared definition across departments.
Agents prepare operational decisions
Documented use cases include drafting sales orders from email with stock and credit checks, matching supplier invoices to purchase orders and delivery notes, auditing freight invoices, and compiling pre-call account summaries. Agents prepare the result; they do not silently replace the ERP.
Human approval log
Each run can require an approver to accept, amend or reject the agent output. Approvals are recorded with who decided. The customer chooses which procedures are automatic and which always wait for a person.
Incremental go-live without migration
Hellomatik describes starting from one business decision rather than a full systems migration. Existing software stays the source of truth; HM-2 reads what it needs and only records approved entries back into those systems with per-procedure write permission.
EU database and no default model training
Product pages claim one isolated database per company in Germany (EU), encryption in transit, and a policy that customer content is not used to train models by default. LLM providers are treated as GDPR Article 28 sub-processors; the named list is available on request.
| Assurance & compliance | DELKARO HANDWERK | HM-2 by Hellomatik |
|---|---|---|
| Independent security / no-logs audit | Nicht angegeben | Not found Vulnerability disclosure policy exists; no public independent audit PDF found. |
| ISO 27001 | Nicht angegeben | Not found No ISO 27001 claim located on privacy, terms or product security pages. |
| SOC 2 / SOC 3 | Nicht angegeben | Not found Terms mention audit reports may be provided on request; no public SOC report found. |
| GDPR / EU data protection | Nicht angegeben | Vendor claimed Spanish controller; AEPD named; DPA for processor role; Art. 28 sub-processors; SCCs/DPF for transfers. |
| US CLOUD Act exposure (indicative) | Nicht angegeben | Partial EU entity / no known US parent, but LLM subprocessor locations are unpublished and website tooling can include US providers (Calendly, Google). Review the on-request subprocessor list. Not legal advice. |
| Data processing agreement (B2B) | Nicht angegeben | Vendor claimed Privacy and terms state a DPA is available on request / in the legal section for processor activities. |
| EU AI Act | Nicht angegeben | Partial AI-centric product. Terms reference AI Act transparency/risk classification help and require human oversight for high-risk customer uses; no public conformity assessment published. |
| Considerations & known limitations | DELKARO HANDWERK | HM-2 by Hellomatik |
|---|---|---|
| Young company (2025 incorporation) | Nicht angegeben | Medium HELLOMATIK, S.L. was incorporated on 28 July 2025. Expect early-stage operational maturity, limited public references, and higher diligence on roadmap, support and financial continuity. |
| Subprocessor list not published | Nicht angegeben | Medium LLM and other sub-processors are disclosed on request only. Without that list, buyers cannot fully assess transfer, CLOUD Act or residency posture beyond HQ and the Germany database claim. |
| No public independent security certification | Nicht angegeben | Medium No public ISO 27001 or SOC 2 evidence found. Terms allow security questionnaires and limited audits; plan extra time for assurance review. |
| Not a full Palantir-class platform | Nicht angegeben | Low Public materials emphasise operational decision agents on a company blueprint, not a broad foundry-style analytics ontology. Treat Palantir comparisons as directional marketing, not feature parity. |
Passung
DELKARO HANDWERK
Best fit when
Nicht angegeben
Poor fit when
Nicht angegeben
HM-2 by Hellomatik
Best fit when
- Operations, purchasing, finance or logistics teams that want agents to draft recurring decisions while humans keep final control
- Companies that must keep existing ERP/CRM/WMS systems of record and reject a rip-and-replace migration
- Buyers who need a Spanish contracting entity and EU database claims as a starting filter
- Organisations willing to start with one use case and expand the blueprint decision by decision
Poor fit when
- Teams that need public independent audits (ISO 27001/SOC 2) before shortlisting
- Buyers requiring open-source or self-hosted deployment
- Organisations that want a broad data platform or ontology suite comparable to Palantir Foundry out of the box
- Self-serve evaluators: commercial access is meeting-led with no public pricing
Consider instead when
When: You already standardise on Salesforce and want agents inside that CRM rather than a separate blueprint layer
Consider: Salesforce
HM-2 reads CRM/ERP systems; it does not replace them.
When: You need Microsoft 365-centric copilots and suite procurement rather than an ERP decision agent
Consider: Microsoft 365
Different product shape; compare workflow ownership carefully.
When: You need a published subprocessor list and certified controls before any pilot
Consider: Larger EU cloud or analytics vendors with public trust centers
Hellomatik provides DPA and subprocessor details on request, not as a public page.
Open questions for due diligence
DELKARO HANDWERK
Nicht angegeben
HM-2 by Hellomatik
- Will Hellomatik provide the current sub-processor list (providers, countries, SCCs/DPF) before a pilot?
- Which cloud provider operates the Germany per-company databases, and are backups confined to the EEA?
- Can Hellomatik share SOC 2 / ISO evidence or a completed security questionnaire under NDA?
- Which ERP/CRM/WMS connectors are production-ready today versus custom per engagement?
- Are named customer references available for logistics or wholesale operations use cases?