| Independent security / no-logs audit | —Not applicableIaaS/PaaS provider—not a no-logs consumer VPN. Request customer audit rights / SOC reports under NDA if needed. | —Not applicableIaaS/data-center provider—not a consumer no-logs VPN. Assurance is via ISO/ISMS and sector qualifications rather than a no-logs report. |
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| ISO 27001 | ⚠️Vendor claimedVendor publishes ISO 27001 certificate PDF and states ISO 27001 family as a security pillar; also claims 27017/27018/27035. Re-verify cert scope and validity dates in procurement. | ⚠️Vendor claimedVendor certifications page: ISO/IEC 27001:2022, AXE REGISTER cert IT18-27702D, valid until 28 Nov 2027; locations Milan & Frosinone. Re-verify serial in procurement. |
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| SOC 2 / SOC 3 | ❌Not foundPublic SOC 2/3 report not found on product pages. Vendor publishes ISAE 3402 report PDF instead—request current assurance package. | ❌Not foundNo SOC 2/3 report advertised on the official certifications page at research time. |
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| ISAE 3402 | ⚠️Vendor claimedCertificate/report PDF linked from data-protection resources page. | Not listed |
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| GDPR / EU data protection | ⚠️Vendor claimedEU/Italian entity; services designed under GDPR; CISPE Code of Conduct claimed; processor terms in cloud T&Cs. | ⚠️Vendor claimedItalian controller/processor entity, European hosting messaging, privacy policy, ISO 27018 claim, CISPE; confirm DPA for your processing roles. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialItalian entity, no known US parent, primary hosting on Aruba-owned EU DCs—not on AWS/GCP/Azure by default. Residual uncertainty: subprocessor list only on request; partner DCs include UK; optional multi-cloud/hybrid to hyperscalers. Indicative only—not legal advice. | ⚠️PartialItalian Seeweb S.r.l., Italian DHH parent, no known US parent; primary hosting on European DCs (not AWS/GCP/Azure). Third-party Swiss/BG facilities and global transit carriers exist. Indicative only—not legal advice. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedCloud/data-centre T&Cs Art. 21 appoint Aruba as processor/sub-processor for applicable services; subprocessors available on request with change notice. Confirm signed pack for your SKUs. | ⚠️Vendor claimedArt. 28 DPA language used for Seeweb-operated services (e.g. published for Regolo); request current signed DPA + TOMs + subprocessors for core cloud/IaaS contracts. |
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| CISPE Code of Conduct | ⚠️Vendor claimedVendor states CISPE Code of Conduct compliance on product and sovereignty pages. | ⚠️Vendor claimedVendor states CISPE registry presence and European data storage under the Code (since 31 May 2017 on certifications page). |
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| ACN qualification (Italian PA) | ⚠️Vendor claimedVendor claims infrastructure up to ACN AI3 and services up to QC3 for public administration. Confirm which products are in scope for your project. | Not listed |
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| EU AI Act | —Not applicableInfrastructure provider; Framework AI tool exists as optional capability with customer-responsibility language—not an AI product evaluation. | ⚠️PartialInfrastructure/GPU provider and Rethic.AI partnership messaging; AI Act duties mainly fall on customer AI systems. Not a full provider high-risk AI assessment by EuropeanStack. |
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| ISO/IEC 27017 (cloud security) | Not listed | ⚠️Vendor claimedAppendix to ISO 27001 certificate on certifications page; same validity window stated. |
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| ISO/IEC 27018 (cloud PII) | Not listed | ⚠️Vendor claimedAppendix to ISO 27001 certificate on certifications page; same validity window stated. |
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| ACN Qualified CSP (QI2/QC2) | Not listed | ⚠️Vendor claimedIaaS qualification for Italian PA; QI2 infrastructure and QC2 for listed products including AI/supercomputing infrastructures (19 Jan 2023 on certifications page). |
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| CSA STAR Level 1 | Not listed | ⚠️Vendor claimedStated for Virtual Private Cloud and Foundation Server PRO (6 July 2022 on certifications page). |
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