eclipso Mail Europe vs Hostpoint E-Mail & Cloud Office

Compare eclipso Mail Europe and Hostpoint E-Mail & Cloud Office on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Gmail, Microsoft 365, Outlook.com

Logo: eclipso Mail Europe

eclipso Mail Europe

Germany· Email Services

Needs review

Shortlist when you want German-hosted mail with direct IMAP/SMTP, optional OpenPGP/S/MIME free on all tiers, prepaid freemium cost control, and a small business suite (drive, calendar, hybrid SMS/fax/post). Skip when you need zero-access defaults, published ISO/SOC audits, or large-enterprise identity—consider Posteo, Tuta, Proton Mail, or mailbox.org instead.

Germany-hosted (claimed)OpenPGP + S/MIMEIMAP/SMTP nativePrepaid freemiumOwner-operated DEBusiness DPA (Art. 28)
Logo: Hostpoint E-Mail & Cloud Office

Hostpoint E-Mail & Cloud Office

Switzerland· Email Services

Needs review

Shortlist Hostpoint E-Mail & Cloud Office when you need Swiss-hosted custom-domain IMAP mail plus Open-Xchange calendars, Drive, and optional browser docs under Hostpoint AG—with Swiss human support and free mailbox migration. Skip when you require end-to-end zero-access mail (consider Proton Mail) or a full Microsoft 365 / Google Workspace admin stack; for another Swiss multi-product cloud suite, compare Infomaniak kMail.

Swiss-hosted mailCustom domain IMAPOpen-Xchange Cloud OfficeDrive + CalDAV/CardDAV7-day Swiss supportB2B DPA (GTC annex)
eclipso Mail Europe vs Hostpoint E-Mail & Cloud Office: Snapshot
FeatureLogo: eclipso Mail Europeeclipso Mail EuropeLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud Office
Country of originGermanySwitzerland
CategoryEmail ServicesEmail Services
Open sourceNoNo
Self-hostedNoNo
HeadquartersGermanySwitzerland
Legal entityClaus-Peter Beringer (eclipso Mail Europe), Grubstr. 9b, 95445 BayreuthHostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil-Jona, Switzerland
Governing lawGerman / EU law (GDPR, BDSG); BayLDA supervisory authority named in privacy noticeNot listed
US parent / controlNo known US parentNo known US parent
CLOUD Act exposure (indicative)MediumLow
Hosting / residencyPrimary hosting claimed exclusively in Germany; privacy policy names Speedloc Datacenter (Görlitz) with AVV. Optional SMS/fax/post: Commify Germany, CM.com Germany, letterei.de (all DE). Payments: Stripe Payments Europe and PayPal (Europe). Site: Google reCAPTCHA; marketing ad partners documented; Matomo self-hosted analytics.Primary: Hostpoint-operated servers and NetApp storage at Digital Realty (ex-Interxion) Glattbrugg, CH; Swiss e-mail/Drive residency claimed, dual backups, hourly snapshots. swiss hosting label (rankingCoach exception). Migration: Audriga (DE). Full public Sub-Processor List not found—DPA references list. Site analytics: Google Analytics, reCAPTCHA, Hotjar (not mailbox storage).
Summary

Owner-operated German email and cloud suite with IMAP, optional OpenPGP/S/MIME, prepaid freemium, Drive/organizer, and hybrid SMS/fax/post—hosted in Germany.

Swiss custom-domain email and Open-Xchange Cloud Office (calendar, Drive, docs) from Hostpoint AG, with mailboxes and data hosted in Switzerland.

Tags
At a glance: eclipso Mail Europe vs Hostpoint E-Mail & Cloud Office
At a glanceLogo: eclipso Mail Europeeclipso Mail EuropeLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud Office
HQBayreuth, GermanyRapperswil-Jona, Switzerland
Legal entityClaus-Peter Beringer (owner-operated)Hostpoint AG (CHE-101.974.997)
Founded2003 (vendor)Not listed
HostingGermany; Speedloc Datacenter (Görlitz) named in privacy policyHostpoint servers, Digital Realty Glattbrugg (CH)
Open sourceNoNot listed
Self-hostedNo (SaaS)Not listed
Commercial modelFreemail (ad-supported) + prepaid paid tiersPaid per-mailbox tiers; domain required; no free tier
EncryptionOptional OpenPGP + S/MIME; TLS in transitNot listed
ProductNot listedCustom-domain email + Cloud Office (Open-Xchange)
Self-host / OSSNot listedNeither (managed SaaS)
Key capabilities: eclipso Mail Europe vs Hostpoint E-Mail & Cloud Office
Key capabilitiesLogo: eclipso Mail Europeeclipso Mail EuropeLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud Office
Germany-hosted (claimed)YesNot listed
OpenPGP + S/MIMEYesNot listed
IMAP/SMTP nativeYesNot listed
Prepaid freemiumYesNot listed
Owner-operated DEYesNot listed
Business DPA (Art. 28)YesNot listed
Swiss-hosted mailNot listedYes
Custom domain IMAPNot listedYes
Open-Xchange Cloud OfficeNot listedYes
Drive + CalDAV/CardDAVNot listedYes
7-day Swiss supportNot listedYes
B2B DPA (GTC annex)Not listedYes

eclipso Mail Europe

  • Native OpenPGP and S/MIME in every plan

    OpenPGP (RFC 4880/9580) key wizard and import work in webmail and apps, free from Freemail upward; S/MIME accepts user-supplied X.509 certificates for business clients. E2EE only applies when both sides use it—plain IMAP mail is not zero-access by default. Private keys for webmail PGP are held in the account under a passphrase for multi-device use.

  • Standard IMAP, POP3, SMTP plus CalDAV/CardDAV

    Direct protocol access for Thunderbird, Outlook, Apple Mail, and mobile clients without a bridge product. Calendar and contacts sync via CalDAV/CardDAV; Premium and Business add WebDAV for the cloud drive. Suits teams that refuse locked-in web-only mail.

  • German-hosted suite: mail, drive, organizer

    One account covers webmail, eclipso Drive file storage with link sharing, Media Center, calendar, address book, notes, and tasks. Vendor claims exclusive Germany data centres (privacy policy names Speedloc Datacenter, Görlitz). Storage and address limits scale by prepaid tariff; WebDAV and higher quotas need paid tiers.

  • Prepaid freemium with optional hybrid channels

    Freemail signs up without credit card or phone number and is ad-supported; paid Connect/Premium/Business terms are prepaid and end automatically after a reminder. Credits enable SMS, fax, and hybrid physical post through named German gateways—useful for crafts and SMEs still on those channels.

  • Business domain and Art. 28 DPA on Business plan

    Business includes a custom mail domain option, higher alias counts, daily send limits suitable for small campaigns, and an in-product Art. 28 GDPR DPA download per vendor docs. Not a full enterprise workspace: no public SCIM/SSO pack or multi-org admin model documented.

Hostpoint E-Mail & Cloud Office

  • Custom-domain mailboxes with IMAP and free migration

    Each plan is one inbox on a domain you control (new or external), with webmail plus IMAP/POP3/SMTP, unlimited forwards, aliases, out-of-office replies, server-side search, and spam/virus filters. Hostpoint’s free migration path (including Audriga-assisted moves from Gmail, GMX, Bluewin, Yahoo, and other hosts) is designed so teams keep historical mail when leaving FreeMail. Requires a domain; not a freemail brand address.

  • Open-Xchange Cloud Office: calendar, contacts, tasks

    Browser suite for multi-calendar scheduling, shared address books, tasks, and appointment booking with free/busy style team scheduling. CalDAV/CardDAV sync targets Outlook, Thunderbird, Apple Calendar, and similar clients. Fits SMEs that want groupware next to IMAP without a full Microsoft 365 tenant.

  • Hostpoint Drive with desktop and mobile clients

    Swiss-hosted file storage included per tier (upgradeable within product limits), with share links, e-mail shares, access controls, and local clients for Windows, macOS, iOS, and Android (Open-Xchange-powered). Business tier adds managing shared folders in teams. This is conventional cloud storage under Hostpoint—not zero-knowledge Drive.

  • Browser documents and real-time collaboration (Plus/Business)

    From Cloud Office Plus upward, edit text, spreadsheets, and presentations in the browser with Microsoft Office file compatibility, real-time multi-user editing, and version history. Basic is mail-plus-calendar oriented; teams that live in shared docs should shortlist Plus or Business rather than Basic.

  • Swiss ops: dual backups, monitoring, seven-day support

    Product pages claim Swiss data location, 24/7 monitoring, DDoS protection, hourly snapshots, daily mail backups with tiered retention (longer on higher tiers), and backup copies in two locations. Support is Swiss-based Mon–Sun daytime via phone, e-mail, WhatsApp, and form—useful for SMEs that need humans, not only tickets.

Assurance & compliance: eclipso Mail Europe vs Hostpoint E-Mail & Cloud Office
Assurance & complianceLogo: eclipso Mail Europeeclipso Mail EuropeLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud Office
Independent security / no-logs audit
Not found

No public third-party security or no-logs audit PDF located on official pages

Not found

No public third-party no-logs or product security audit PDF for Cloud Office located on official pages.

ISO 27001
Not found

No ISO 27001 claim found on official security/about pages at research time

Not found

Company page describes the Glattbrugg data center as ISO- and FINMA-certified (facility). No Hostpoint-organization ISO 27001 certificate page found in this pass.

SOC 2 / SOC 3
Not found

No SOC 2/3 report referenced on official site

Not found

No public SOC 2/3 report for Hostpoint Cloud Office found.

GDPR / EU data protection
Vendor claimed

German controller, DPO contact, BayLDA authority, GDPR rights language in privacy policy; servers claimed in Germany

Vendor claimed

Swiss FADP primary; privacy states GDPR may apply in some processing. EU representative: Hostpoint Limited, Malta. Swiss–EU adequacy eases transfers. Customer remains controller for hosted content.

US CLOUD Act exposure (indicative)
Partial

EU/DE owner-operated entity with DE hosting (Speedloc), but Stripe, PayPal, and Google reCAPTCHA/ad tooling introduce US-group processing paths for payment and website data. Not legal advice.

Partial

EuropeanStack assessment: Swiss AG, no known US parent, Swiss product residency claims → relatively low ownership exposure vs US SaaS mail. Residual factors: US-listed Digital Realty facility owner (colocation), possible US-group tools on full subprocessor/marketing stack, privacy exceptional-transfer language. Not a clean bill; not legal advice.

Data processing agreement (B2B)
Vendor claimed

Art. 28 DPA described as included and downloadable on Business plan; confirm for lower tiers

Vendor claimed

Annex 2 DPA + TOMs published with web-hosting GTC PDF; sub-processor engagement rules and audit rights described. Confirm applicability to your E-Mail & Cloud Office order and obtain current Sub-Processor List.

EU AI Act
Not applicable

Email/cloud suite; not an AI system product

Not applicable

Not an AI product.

swiss hosting labelNot listed
Vendor claimed

Company states Hostpoint bears the swiss hosting label (HQ + data location in Switzerland), with rankingCoach exceptions noted.

Considerations & known limitations: eclipso Mail Europe vs Hostpoint E-Mail & Cloud Office
Considerations & known limitationsLogo: eclipso Mail Europeeclipso Mail EuropeLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud Office
Not zero-access by default
Medium

Without OpenPGP/S/MIME, mailbox content is accessible to the operator like traditional IMAP hosts. Webmail PGP private keys are stored in-account under a passphrase—review threat model vs pure local keys.

Not listed
US-group payment and site tooling
Medium

Stripe, PayPal, Google reCAPTCHA, and documented ad partners process personal data outside pure DE mailbox hosting. Material for CLOUD Act and transfer diligence even if mail servers stay in Germany.

Not listed
No public ISO/SOC or independent audit
Medium

Security assurance is first-party documentation only. Regulated buyers will need questionnaires, AVVs, and possibly on-request evidence.

Not listed
Freemail is ad-supported
Low

Free tier includes advertising as a service component. Paid tiers are marketed as ad-free; verify current footer/banner behaviour on the live product.

Not listed
Owner-operated scale limits
Low

Independent DE operator (not VC-backed hyperscale). Expect SME-grade support hours and product depth rather than global enterprise SLAs.

Not listed
Not zero-access / E2E mailNot listed
Medium

Standard hosted mail: provider can access mailbox content for operations, spam filtering, and legal process. Unsuitable if your threat model requires only client-held keys.

Full subprocessor inventory not self-serveNot listed
Medium

DPA references a Sub-Processor List and change notifications, but a complete public e-mail-path inventory was not found on the marketing site. Request it (and any US-group vendors) before procurement sign-off.

Facility ISO/FINMA vs org certificationNot listed
Low

ISO/FINMA language on public pages refers to the data center facility. Do not treat that as a verified Hostpoint ISMS ISO 27001 without a certificate.

Docs collaboration only on higher tiersNot listed
Low

Browser Office documents and real-time collab start at Plus; team shared-folder management is Business-oriented. Basic is intentionally limited.

Customer still owns backup dutyNot listed
Low

GTC state customers remain responsible for their own backups; Hostpoint packages are supplementary and do not guarantee zero data loss.

Fit

eclipso Mail Europe

Best fit when

  • Individuals and freelancers who want German mail with Thunderbird/Outlook IMAP and optional OpenPGP without a bridge
  • SMEs needing a custom domain, German server claims, and an Art. 28 DPA on the Business plan
  • Buyers who prefer prepaid terms that end automatically over auto-renewing Big Tech suites
  • Users who still send SMS, fax, or hybrid physical post from the same account
  • Teams migrating from Gmail/Outlook that value CalDAV/CardDAV and a bundled drive/organizer

Poor fit when

  • Orgs that require zero-access architecture where the provider never stores decryptable mailbox keys by default
  • Enterprises needing public ISO 27001/SOC 2 reports, SCIM/SSO, or multi-tenant admin
  • Buyers who refuse any US-group payment or website tooling (Stripe, PayPal, Google reCAPTCHA/ads)
  • Users seeking open-source or self-hosted mail only

Consider instead when

  • When: You want a simple paid-only German privacy mailbox without freemium advertising

    Consider: Posteo

    Posteo is ad-free paid; eclipso differentiates with freemail and hybrid channels

  • When: You prioritise always-on encryption over standard IMAP clients

    Consider: Tuta or Proton Mail

    Tuta uses proprietary E2EE clients; Proton needs Bridge for full IMAP-style access

  • When: You need a broader paid German workplace suite with stronger enterprise packaging

    Consider: mailbox (formerly mailbox.org)

    Compare admin, audit, and collaboration depth on current vendor docs

  • When: You need Google/Microsoft collaboration depth more than EU operator control

    Consider: Gmail or Microsoft 365

    Different jurisdiction and data-use models

Hostpoint E-Mail & Cloud Office

Best fit when

  • Swiss SMEs and freelancers replacing FreeMail with branded @domain mailboxes
  • Teams that want IMAP mail plus shared calendars, contacts, and Drive in one Swiss panel
  • Buyers already using Hostpoint domains/hosting who want same-vendor mail and support
  • Organizations that prioritize Swiss data location messaging and Swiss daytime phone support
  • Migrators from Gmail/GMX/Bluewin who need an included mailbox migration path

Poor fit when

  • Security programs that require zero-access / E2E encrypted mail by default
  • Enterprises needing SSO/SCIM-centric identity and deep SaaS compliance tooling out of the box
  • Teams that only want free freemail without a domain or paid plan
  • Self-host or fully open-source groupware mandates
  • Buyers who need a published independent security audit report before shortlisting

Consider instead when

  • When: You need end-to-end encrypted, zero-access mail as the primary control

    Consider: Proton Mail or Tuta

    Hostpoint is conventional hosted Open-Xchange mail, not a zero-knowledge mailbox.

  • When: You want a broader Swiss cloud suite (kDrive, Swiss Meet, etc.) under one multi-product vendor

    Consider: Infomaniak kMail

    Compare suite breadth vs Hostpoint’s registrar/hosting + Cloud Office focus.

  • When: You need Microsoft/Google admin ecosystems, global collaboration defaults, or advanced DLP

    Consider: Microsoft 365 or Google Workspace

    Trade Swiss-operator simplicity for global SaaS depth and US-group jurisdiction.

  • When: You want German privacy-oriented hosted mail with OpenPGP-centric workflows

    Consider: mailbox.org or Mailfence

    Different legal HQ and crypto posture; Hostpoint is Swiss SME groupware-first.

Open questions for due diligence

eclipso Mail Europe

  • Can non-Business tariffs obtain a signed Art. 28 DPA and full subprocessor list on request?
  • Is Speedloc the sole host for mailbox content (not only the marketing site), and are backup/DR locations exclusively in Germany?
  • Are independent penetration tests or ISO plans available under NDA for enterprise buyers?
  • What exact data minimisation applies to freemail advertising versus paid ad-free tiers (inbox content vs account metadata)?
  • How are OpenPGP private keys encrypted at rest in the account store, and is export/deletion documented for offboarding?

Hostpoint E-Mail & Cloud Office

  • What is the current Sub-Processor List for E-Mail & Cloud Office (including spam/AV engines, backup tooling, Audriga, any CDN)?
  • Does your contract package explicitly attach the web-hosting DPA annex to standalone Cloud Office mailboxes?
  • Any US-group processors in the live list that would change a CLOUD Act or transfer assessment?
  • Is there a customer-facing ISO/SOC report for Hostpoint operations beyond data-center facility claims?
  • Data residency guarantees in writing for dual backup locations (both fully in Switzerland)?