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Hostpoint E-Mail & Cloud Office

Swiss custom-domain email and Open-Xchange Cloud Office (calendar, Drive, docs) from Hostpoint AG, with mailboxes and data hosted in Switzerland.

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Hostpoint E-Mail & Cloud Office is a Swiss-hosted mailbox and collaboration product from Hostpoint AG in Rapperswil-Jona. It is sold as a standalone e-mail package (a domain is required; web hosting is optional) and combines custom-domain mail with browser-based groupware.

It exists for individuals, freelancers, and Swiss SMEs that want branded mail and light office tools with mailboxes and data hosted in Switzerland. Mail uses IMAP/POP3/SMTP; calendars and contacts use CalDAV/CardDAV.

The concrete differentiator is that Open-Xchange Cloud Office stack (calendar, Drive, and higher-tier browser document editors) operated by a Swiss hoster since the groupware line began in 2008.

Swiss-hosted mailCustom domain IMAPOpen-Xchange Cloud OfficeDrive + CalDAV/CardDAV7-day Swiss supportB2B DPA (GTC annex)

Shortlist Hostpoint E-Mail & Cloud Office when you need Swiss-hosted custom-domain IMAP mail plus Open-Xchange calendars, Drive, and optional browser docs under Hostpoint AG—with Swiss human support and free mailbox migration. Skip when you require end-to-end zero-access mail (consider Proton Mail) or a full Microsoft 365 / Google Workspace admin stack; for another Swiss multi-product cloud suite, compare Infomaniak kMail.

Key capabilities

Each plan is one inbox on a domain you control (new or external), with webmail plus IMAP/POP3/SMTP, unlimited forwards, aliases, out-of-office replies, server-side search, and spam/virus filters. Hostpoint’s free migration path (including Audriga-assisted moves from Gmail, GMX, Bluewin, Yahoo, and other hosts) is designed so teams keep historical mail when leaving FreeMail. Requires a domain; not a freemail brand address.

Browser suite for multi-calendar scheduling, shared address books, tasks, and appointment booking with free/busy style team scheduling. CalDAV/CardDAV sync targets Outlook, Thunderbird, Apple Calendar, and similar clients. Fits SMEs that want groupware next to IMAP without a full Microsoft 365 tenant.

Swiss-hosted file storage included per tier (upgradeable within product limits), with share links, e-mail shares, access controls, and local clients for Windows, macOS, iOS, and Android (Open-Xchange-powered). Business tier adds managing shared folders in teams. This is conventional cloud storage under Hostpoint—not zero-knowledge Drive.

From Cloud Office Plus upward, edit text, spreadsheets, and presentations in the browser with Microsoft Office file compatibility, real-time multi-user editing, and version history. Basic is mail-plus-calendar oriented; teams that live in shared docs should shortlist Plus or Business rather than Basic.

Product pages claim Swiss data location, 24/7 monitoring, DDoS protection, hourly snapshots, daily mail backups with tiered retention (longer on higher tiers), and backup copies in two locations. Support is Swiss-based Mon–Sun daytime via phone, e-mail, WhatsApp, and form—useful for SMEs that need humans, not only tickets.

At a glance

HQ
Rapperswil-Jona, Switzerland
Legal entity
Hostpoint AG (CHE-101.974.997)
Product
Custom-domain email + Cloud Office (Open-Xchange)
Hosting
Hostpoint servers, Digital Realty Glattbrugg (CH)
Self-host / OSS
Neither (managed SaaS)
Commercial model
Paid per-mailbox tiers; domain required; no free tier

Best fit when

  • Swiss SMEs and freelancers replacing FreeMail with branded @domain mailboxes
  • Teams that want IMAP mail plus shared calendars, contacts, and Drive in one Swiss panel
  • Buyers already using Hostpoint domains/hosting who want same-vendor mail and support
  • Organizations that prioritize Swiss data location messaging and Swiss daytime phone support
  • Migrators from Gmail/GMX/Bluewin who need an included mailbox migration path

Poor fit when

  • Security programs that require zero-access / E2E encrypted mail by default
  • Enterprises needing SSO/SCIM-centric identity and deep SaaS compliance tooling out of the box
  • Teams that only want free freemail without a domain or paid plan
  • Self-host or fully open-source groupware mandates
  • Buyers who need a published independent security audit report before shortlisting

Consider instead when

  • When: You need end-to-end encrypted, zero-access mail as the primary control

    Consider: Proton Mail or Tuta

    Hostpoint is conventional hosted Open-Xchange mail, not a zero-knowledge mailbox.

  • When: You want a broader Swiss cloud suite (kDrive, Swiss Meet, etc.) under one multi-product vendor

    Consider: Infomaniak kMail

    Compare suite breadth vs Hostpoint’s registrar/hosting + Cloud Office focus.

  • When: You need Microsoft/Google admin ecosystems, global collaboration defaults, or advanced DLP

    Consider: Microsoft 365 or Google Workspace

    Trade Swiss-operator simplicity for global SaaS depth and US-group jurisdiction.

  • When: You want German privacy-oriented hosted mail with OpenPGP-centric workflows

    Consider: mailbox.org or Mailfence

    Different legal HQ and crypto posture; Hostpoint is Swiss SME groupware-first.

Jurisdiction & ownership

Legal entity
Hostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil-Jona, Switzerland
US parent / control
No known US parent
CLOUD Act exposure (indicative)
Low
Hosting / residency
Primary: Hostpoint-operated servers and NetApp storage at Digital Realty (ex-Interxion) Glattbrugg, CH; Swiss e-mail/Drive residency claimed, dual backups, hourly snapshots. swiss hosting label (rankingCoach exception). Migration: Audriga (DE). Full public Sub-Processor List not found—DPA references list. Site analytics: Google Analytics, reCAPTCHA, Hotjar (not mailbox storage).

No known US parent; company materials describe owner-operated Swiss AG. Digital Realty is a US-listed colocation landlord for the Swiss facility—Hostpoint claims it runs its own servers there. Privacy allows exceptional non-CH/EEA transfers via providers under safeguards. Indicative CLOUD Act assessment only—not legal advice. Request live subprocessor list and confirm contract path for E-Mail & Cloud Office.

  • Independent security / no-logs auditNot found
  • ISO 27001Not found
  • SOC 2 / SOC 3Not found
  • GDPR / EU data protectionVendor claimed
  • +4

Considerations & known limitations

  • MediumNot zero-access / E2E mail

    Standard hosted mail: provider can access mailbox content for operations, spam filtering, and legal process. Unsuitable if your threat model requires only client-held keys.

  • MediumFull subprocessor inventory not self-serve

    DPA references a Sub-Processor List and change notifications, but a complete public e-mail-path inventory was not found on the marketing site. Request it (and any US-group vendors) before procurement sign-off.

  • LowFacility ISO/FINMA vs org certification

    ISO/FINMA language on public pages refers to the data center facility. Do not treat that as a verified Hostpoint ISMS ISO 27001 without a certificate.

  • LowDocs collaboration only on higher tiers

    Browser Office documents and real-time collab start at Plus; team shared-folder management is Business-oriented. Basic is intentionally limited.

  • LowCustomer still owns backup duty

    GTC state customers remain responsible for their own backups; Hostpoint packages are supplementary and do not guarantee zero data loss.

Open questions for due diligence

  • What is the current Sub-Processor List for E-Mail & Cloud Office (including spam/AV engines, backup tooling, Audriga, any CDN)?
  • Does your contract package explicitly attach the web-hosting DPA annex to standalone Cloud Office mailboxes?
  • Any US-group processors in the live list that would change a CLOUD Act or transfer assessment?
  • Is there a customer-facing ISO/SOC report for Hostpoint operations beyond data-center facility claims?
  • Data residency guarantees in writing for dual backup locations (both fully in Switzerland)?
Request vendor DPA / enterprise contact
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Frequently Asked Questions

No. Hostpoint is conventional hosted mail and groupware: transport security (TLS where supported) and hoster-side filters/backups, not a zero-access E2E mailbox architecture. Hostpoint staff processes can access stored mail as a normal provider. Choose Proton Mail (or similar) when zero-access crypto is mandatory; choose Hostpoint when IMAP + Swiss Open-Xchange collaboration is the priority.

E-Mail & Cloud Office is sold standalone. You need a domain name (registered at Hostpoint or elsewhere) and a Cloud Office package; web hosting is optional and can be combined. Mailboxes are managed in the Hostpoint Control Panel and used via webmail or external clients.

Hostpoint states that e-mail, web, and database product data run on Hostpoint servers in Switzerland, colocated at Digital Realty (formerly Interxion) Glattbrugg, with NetApp storage. The swiss hosting label notes Swiss storage for products except certain rankingCoach components. Request the current Sub-Processor List from the DPA for any additional processors (e.g. migration tooling).

Yes. Hostpoint’s web-hosting GTC package includes Annex 2: Data Processing Agreement plus technical/organizational measures when Hostpoint acts as processor for customer-hosted personal data. Privacy is primarily Swiss FADP, with GDPR applying in defined cases and an EU representative in Malta. Confirm the DPA applies to your E-Mail & Cloud Office contract path and obtain the live subprocessor list before signing if you are the controller.

Hostpoint markets a free e-mail migration for correspondence from services such as Gmail, GMX, Bluewin, Hispeed, Yahoo, and other hosting providers, with specialist support. Support docs reference Audriga for automated mailbox moves. Domains and websites are separate migration tracks. Plan DNS/MX cutover and keep the old provider until you verify the new mailbox.

Proton if E2E/zero-access mail is non-negotiable. Microsoft 365 / Google Workspace if you need deep SaaS admin, identity, and app ecosystems. Infomaniak kMail if you prefer Infomaniak’s multi-product Swiss cloud stack. Hostpoint if you want Swiss custom-domain IMAP + Open-Xchange Cloud Office/Drive with seven-day Swiss support and optional same-vendor domains/hosting.