Hostpoint E-Mail & Cloud Office vs Inbox.eu

Compare Hostpoint E-Mail & Cloud Office and Inbox.eu on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Gmail, Google Workspace, Microsoft 365

Hostpoint E-Mail & Cloud Office

Switzerland· Email Services

Needs review

Shortlist Hostpoint E-Mail & Cloud Office when you need Swiss-hosted custom-domain IMAP mail plus Open-Xchange calendars, Drive, and optional browser docs under Hostpoint AG—with Swiss human support and free mailbox migration. Skip when you require end-to-end zero-access mail (consider Proton Mail) or a full Microsoft 365 / Google Workspace admin stack; for another Swiss multi-product cloud suite, compare Infomaniak kMail.

Swiss-hosted mailCustom domain IMAPOpen-Xchange Cloud OfficeDrive + CalDAV/CardDAV7-day Swiss supportB2B DPA (GTC annex)

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Inbox.eu

Latvia· Email Services

Needs review

Shortlist Inbox.eu when you need Latvia-hosted, ad-free SME email with large included storage, custom domains, IMAP clients, and business SSO under an EU operator. Skip when you require zero-knowledge E2E crypto or published ISO/SOC audits—consider Proton Mail, Tuta, Posteo, or mailbox.org instead.

EU-operated (Latvia)100 GB mail + filesCustom domainsIMAP / SMTPSAML / LDAP SSOTLS, not ZK E2E

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Highlighted rows differ between the two products.

Hostpoint E-Mail & Cloud Office vs Inbox.eu: Snapshot
Feature	Hostpoint E-Mail & Cloud Office	Inbox.eu
Country of origin	Switzerland	Latvia
Category	Email Services	Email Services
Open source	No	No
Self-hosted	No	No
Headquarters	Switzerland	Latvia
Legal entity	Hostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil-Jona, Switzerland	SIA INBOKSS (Inbokss Ltd), reg. no. 40003560720, Matrozu street 15-2, Riga, LV-1048
Governing law	Not listed	Republic of Latvia / EU GDPR
US parent / control	No known US parent	No known US parent
CLOUD Act exposure (indicative)	Low	Medium
Hosting / residency	Primary: Hostpoint-operated servers and NetApp storage at Digital Realty (ex-Interxion) Glattbrugg, CH; Swiss e-mail/Drive residency claimed, dual backups, hourly snapshots. swiss hosting label (rankingCoach exception). Migration: Audriga (DE). Full public Sub-Processor List not found—DPA references list. Site analytics: Google Analytics, reCAPTCHA, Hotjar (not mailbox storage).	Mailbox/file data: vendor claims own servers in Latvia (Riga DC, EN 50600-3) with live multi-copy backups and no EU exit. Web property privacy policy lists Google Analytics, Meta Pixel, Gemius, AdBox, InMobi CMP, and hCaptcha—US/global SaaS for analytics, ads, consent, and bot defence. No public full mail-path subprocessor register found.
Summary	Swiss custom-domain email and Open-Xchange Cloud Office (calendar, Drive, docs) from Hostpoint AG, with mailboxes and data hosted in Switzerland.	Latvia-based hosted email from SIA INBOKSS with ad-free personal and business mailboxes, custom domains, large integrated file storage, calendar/contacts, and mobile apps.
Tags	email imap swiss-hosting cloud-office open-xchange custom-domain sme groupware productivity fadp	email imap privacy saas gdpr business-email latvia

At a glance: Hostpoint E-Mail & Cloud Office vs Inbox.eu
At a glance	Hostpoint E-Mail & Cloud Office	Inbox.eu
HQ	Rapperswil-Jona, Switzerland	Riga, Latvia (EU)
Legal entity	Hostpoint AG (CHE-101.974.997)	SIA INBOKSS (reg. 40003560720)
Product	Custom-domain email + Cloud Office (Open-Xchange)	Not listed
Hosting	Hostpoint servers, Digital Realty Glattbrugg (CH)	Vendor-claimed own servers in Latvia; multi-server backups
Self-host / OSS	Neither (managed SaaS)	Not listed
Commercial model	Paid per-mailbox tiers; domain required; no free tier	Prepaid personal/business premium; time-limited trial
Product since	Not listed	Inbokss 1998; Inbox.eu brand from 2011
Open source	Not listed	No
Self-host	Not listed	No

Key capabilities: Hostpoint E-Mail & Cloud Office vs Inbox.eu
Key capabilities	Hostpoint E-Mail & Cloud Office	Inbox.eu
Swiss-hosted mail	Yes	Not listed
Custom domain IMAP	Yes	Not listed
Open-Xchange Cloud Office	Yes	Not listed
Drive + CalDAV/CardDAV	Yes	Not listed
7-day Swiss support	Yes	Not listed
B2B DPA (GTC annex)	Yes	Not listed
EU-operated (Latvia)	Not listed	Yes
100 GB mail + files	Not listed	Yes
Custom domains	Not listed	Yes
IMAP / SMTP	Not listed	Yes
SAML / LDAP SSO	Not listed	Yes
TLS, not ZK E2E	Not listed	Yes

Hostpoint E-Mail & Cloud Office

Custom-domain mailboxes with IMAP and free migration
Each plan is one inbox on a domain you control (new or external), with webmail plus IMAP/POP3/SMTP, unlimited forwards, aliases, out-of-office replies, server-side search, and spam/virus filters. Hostpoint’s free migration path (including Audriga-assisted moves from Gmail, GMX, Bluewin, Yahoo, and other hosts) is designed so teams keep historical mail when leaving FreeMail. Requires a domain; not a freemail brand address.
Open-Xchange Cloud Office: calendar, contacts, tasks
Browser suite for multi-calendar scheduling, shared address books, tasks, and appointment booking with free/busy style team scheduling. CalDAV/CardDAV sync targets Outlook, Thunderbird, Apple Calendar, and similar clients. Fits SMEs that want groupware next to IMAP without a full Microsoft 365 tenant.
Hostpoint Drive with desktop and mobile clients
Swiss-hosted file storage included per tier (upgradeable within product limits), with share links, e-mail shares, access controls, and local clients for Windows, macOS, iOS, and Android (Open-Xchange-powered). Business tier adds managing shared folders in teams. This is conventional cloud storage under Hostpoint—not zero-knowledge Drive.
Browser documents and real-time collaboration (Plus/Business)
From Cloud Office Plus upward, edit text, spreadsheets, and presentations in the browser with Microsoft Office file compatibility, real-time multi-user editing, and version history. Basic is mail-plus-calendar oriented; teams that live in shared docs should shortlist Plus or Business rather than Basic.
Swiss ops: dual backups, monitoring, seven-day support
Product pages claim Swiss data location, 24/7 monitoring, DDoS protection, hourly snapshots, daily mail backups with tiered retention (longer on higher tiers), and backup copies in two locations. Support is Swiss-based Mon–Sun daytime via phone, e-mail, WhatsApp, and form—useful for SMEs that need humans, not only tickets.

Inbox.eu

100 GB mailbox plus integrated Files storage
Premium accounts include a large combined email-and-files quota (business adds domain-level shared storage). Files supports multi-gigabyte uploads, share links, parallel downloads, and WebDAV mounting on desktop—useful for SMEs that want drive-like sharing without a separate vendor.
Custom domains with business admin panel
Business email lets you host unlimited domain mailboxes after DNS/MX validation, with admin controls for users, aliases, catch-all, and domain settings. A public demo of the admin experience is available for evaluation before signup.
Standard protocols plus mobile apps
Full IMAP, POP3, and SMTP (with TLS) for Thunderbird, Outlook, and other clients; calendar and contacts sync; official apps on iOS and Android. Fits teams that refuse webmail lock-in.
TLS, 2FA, spam filtering, and business SSO
Transport encryption with TLS 1.2+, optional two-factor authentication, multi-filter spam/malware scanning, and Business SSO via SAML 2.0 or LDAP (including common IdPs such as Azure AD and Google Workspace). This is hosted-email security, not zero-knowledge E2E.
Migration support and human multilingual help
Documented IMAP/CSV migration paths from Gmail and other providers, plus real-person support in English and Baltic languages rather than chatbot-only queues—material for SMEs without a dedicated mail ops team.

Assurance & compliance: Hostpoint E-Mail & Cloud Office vs Inbox.eu
Assurance & compliance	Hostpoint E-Mail & Cloud Office	Inbox.eu
Independent security / no-logs audit	Not found No public third-party no-logs or product security audit PDF for Cloud Office located on official pages.	Not found No public third-party audit PDF or no-logs attestation located on security/help pages.
ISO 27001	Not found Company page describes the Glattbrugg data center as ISO- and FINMA-certified (facility). No Hostpoint-organization ISO 27001 certificate page found in this pass.	Not found No ISO 27001 certificate or registry entry found on official site.
SOC 2 / SOC 3	Not found No public SOC 2/3 report for Hostpoint Cloud Office found.	Not found No SOC 2/3 report referenced on official site.
GDPR / EU data protection	Vendor claimed Swiss FADP primary; privacy states GDPR may apply in some processing. EU representative: Hostpoint Limited, Malta. Swiss–EU adequacy eases transfers. Customer remains controller for hosted content.	Vendor claimed EU (Latvia) controller SIA INBOKSS; vendor states 100% GDPR compliance and Latvia hosting. Confirm DPA and subprocessors for your workload.
US CLOUD Act exposure (indicative)	Partial EuropeanStack assessment: Swiss AG, no known US parent, Swiss product residency claims → relatively low ownership exposure vs US SaaS mail. Residual factors: US-listed Digital Realty facility owner (colocation), possible US-group tools on full subprocessor/marketing stack, privacy exceptional-transfer language. Not a clean bill; not legal advice.	Partial EU entity / no known US parent; mail claimed on own Latvia servers. Residual medium exposure via US-group web SaaS in privacy policy (Google Analytics, Meta Pixel, hCaptcha, InMobi). Not legal advice.
Data processing agreement (B2B)	Vendor claimed Annex 2 DPA + TOMs published with web-hosting GTC PDF; sub-processor engagement rules and audit rights described. Confirm applicability to your E-Mail & Cloud Office order and obtain current Sub-Processor List.	Not found TOS mentions controller/processor roles under GDPR, but no standalone public DPA download found—request in writing.
EU AI Act	Not applicable Not an AI product.	Not applicable Conventional email hosting; not an AI-system product.
swiss hosting label	Vendor claimed Company states Hostpoint bears the swiss hosting label (HQ + data location in Switzerland), with rankingCoach exceptions noted.	Not listed

Considerations & known limitations: Hostpoint E-Mail & Cloud Office vs Inbox.eu
Considerations & known limitations	Hostpoint E-Mail & Cloud Office	Inbox.eu
Not zero-access / E2E mail	Medium Standard hosted mail: provider can access mailbox content for operations, spam filtering, and legal process. Unsuitable if your threat model requires only client-held keys.	Not listed
Full subprocessor inventory not self-serve	Medium DPA references a Sub-Processor List and change notifications, but a complete public e-mail-path inventory was not found on the marketing site. Request it (and any US-group vendors) before procurement sign-off.	Not listed
Facility ISO/FINMA vs org certification	Low ISO/FINMA language on public pages refers to the data center facility. Do not treat that as a verified Hostpoint ISMS ISO 27001 without a certificate.	Not listed
Docs collaboration only on higher tiers	Low Browser Office documents and real-time collab start at Plus; team shared-folder management is Business-oriented. Basic is intentionally limited.	Not listed
Customer still owns backup duty	Low GTC state customers remain responsible for their own backups; Hostpoint packages are supplementary and do not guarantee zero data loss.	Not listed
No public ISO/SOC or independent audit	Not listed	Medium Enterprise RFPs that require cert packs will stall until the vendor supplies private assurance materials.
Not zero-knowledge E2E mail	Not listed	Medium Operator-controlled storage with TLS in transit; legal-process access is acknowledged. Do not shortlist as a Proton/Tuta crypto peer.
US-group tools on website privacy path	Not listed	Medium Google Analytics, Meta Pixel, hCaptcha, and InMobi appear in the privacy policy even while mail is marketed as Latvia-only—align transfer assessments and cookies consent with this split.
Public DPA / subprocessor list gap	Not listed	Medium Processor language exists in TOS, but buyers still need a signed DPA and current subprocessors for regulated personal data.
Operator also runs ad-supported portals	Not listed	Low Inbokss group products include advertising-supported regional portals; verify contractually that paid Inbox.eu mailboxes stay ad-free and outside portal ad profiling.

Fit

Hostpoint E-Mail & Cloud Office

Best fit when

Swiss SMEs and freelancers replacing FreeMail with branded @domain mailboxes
Teams that want IMAP mail plus shared calendars, contacts, and Drive in one Swiss panel
Buyers already using Hostpoint domains/hosting who want same-vendor mail and support
Organizations that prioritize Swiss data location messaging and Swiss daytime phone support
Migrators from Gmail/GMX/Bluewin who need an included mailbox migration path

Poor fit when

Security programs that require zero-access / E2E encrypted mail by default
Enterprises needing SSO/SCIM-centric identity and deep SaaS compliance tooling out of the box
Teams that only want free freemail without a domain or paid plan
Self-host or fully open-source groupware mandates
Buyers who need a published independent security audit report before shortlisting

Consider instead when

When: You need end-to-end encrypted, zero-access mail as the primary control
Consider: Proton Mail or Tuta
Hostpoint is conventional hosted Open-Xchange mail, not a zero-knowledge mailbox.
When: You want a broader Swiss cloud suite (kDrive, Swiss Meet, etc.) under one multi-product vendor
Consider: Infomaniak kMail
Compare suite breadth vs Hostpoint’s registrar/hosting + Cloud Office focus.
When: You need Microsoft/Google admin ecosystems, global collaboration defaults, or advanced DLP
Consider: Microsoft 365 or Google Workspace
Trade Swiss-operator simplicity for global SaaS depth and US-group jurisdiction.
When: You want German privacy-oriented hosted mail with OpenPGP-centric workflows
Consider: mailbox.org or Mailfence
Different legal HQ and crypto posture; Hostpoint is Swiss SME groupware-first.

Inbox.eu

Best fit when

SMEs wanting branded domain email without Google Workspace or Microsoft 365 suite lock-in
Teams that standardise on Thunderbird, Outlook, or other IMAP/SMTP clients
Buyers prioritising large included mailbox and file quotas plus WebDAV sharing
Organisations that need business SSO (SAML 2.0 or LDAP) without a separate SSO SKU
Users seeking an ad-free paid European mailbox with human support in English and Baltic languages

Poor fit when

RFPs that require published ISO 27001, SOC 2, or independent security/no-logs audit reports
Threat models that assume the provider cannot access plaintext mail (zero-knowledge E2E)
Buyers needing a downloadable public DPA and full mail-path subprocessor register before any sales contact
Teams that need a full office suite (docs, sheets, meetings) rather than email-plus-files

Consider instead when

When: You need open or heavily audited zero-knowledge end-to-end encrypted mail
Consider: Proton Mail or Tuta
Different crypto posture than TLS-hosted conventional mail
When: You prefer German jurisdiction and a long-standing privacy-host reputation
Consider: Posteo or mailbox.org
Often leaner storage; strong EU privacy positioning
When: You already depend on Docs/Drive/Meet or full Microsoft 365 collaboration
Consider: Google Workspace or Microsoft 365
Inbox.eu is not a suite replacement
When: You want Belgian dual-key / open-source-oriented secure mail
Consider: Mailfence
Different feature and crypto tradeoffs

Open questions for due diligence

Hostpoint E-Mail & Cloud Office

What is the current Sub-Processor List for E-Mail & Cloud Office (including spam/AV engines, backup tooling, Audriga, any CDN)?
Does your contract package explicitly attach the web-hosting DPA annex to standalone Cloud Office mailboxes?
Any US-group processors in the live list that would change a CLOUD Act or transfer assessment?
Is there a customer-facing ISO/SOC report for Hostpoint operations beyond data-center facility claims?
Data residency guarantees in writing for dual backup locations (both fully in Switzerland)?

Inbox.eu

Will SIA INBOKSS sign your organisation's DPA and provide a current subprocessor list limited to production mail/file paths?
Are there private ISO, SOC, or penetration-test reports available under NDA?
Which backup media/locations and any non-EU operational tooling (support remote access, payments) process personal data?
Does business SSO support your exact IdP configuration (SAML attributes / LDAP schema) without custom engineering fees?