Hostpoint E-Mail & Cloud Office vs Mailo

Compare Hostpoint E-Mail & Cloud Office and Mailo on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Gmail, Microsoft 365, Outlook.com

Hostpoint E-Mail & Cloud Office

Switzerland· Email Services

Needs review

Shortlist Hostpoint E-Mail & Cloud Office when you need Swiss-hosted custom-domain IMAP mail plus Open-Xchange calendars, Drive, and optional browser docs under Hostpoint AG—with Swiss human support and free mailbox migration. Skip when you require end-to-end zero-access mail (consider Proton Mail) or a full Microsoft 365 / Google Workspace admin stack; for another Swiss multi-product cloud suite, compare Infomaniak kMail.

Swiss-hosted mailCustom domain IMAPOpen-Xchange Cloud OfficeDrive + CalDAV/CardDAV7-day Swiss supportB2B DPA (GTC annex)

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Mailo

France· Email Services

Needs review

Shortlist Mailo when you want French-entity freemium webmail with classic IMAP/EAS clients, integrated calendar/cloud, supervised Mailo Junior for kids, or Pro custom domains for SMEs—without US Big Tech accounts. Skip when you need default zero-knowledge E2EE, open-source/self-host, or a full Workspace-class suite; consider Tuta, Proton Mail, or Infomaniak kMail instead.

France-hosted (claimed)Freemium webmailMailo JuniorIMAP / ActiveSyncPro custom domainsOptional PGP (server-side)

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Highlighted rows differ between the two products.

Hostpoint E-Mail & Cloud Office vs Mailo: Snapshot
Feature	Hostpoint E-Mail & Cloud Office	Mailo
Country of origin	Switzerland	France
Category	Email Services	Email Services
Open source	No	No
Self-hosted	No	No
Headquarters	Switzerland	France
Legal entity	Hostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil-Jona, Switzerland	MAILO SAS (capital €75,000; RCS Créteil 851585547; VAT FR44851585547)
Governing law	Not listed	French law (terms of use)
US parent / control	No known US parent	No known US parent
CLOUD Act exposure (indicative)	Low	Medium
Hosting / residency	Primary: Hostpoint-operated servers and NetApp storage at Digital Realty (ex-Interxion) Glattbrugg, CH; Swiss e-mail/Drive residency claimed, dual backups, hourly snapshots. swiss hosting label (rankingCoach exception). Migration: Audriga (DE). Full public Sub-Processor List not found—DPA references list. Site analytics: Google Analytics, reCAPTCHA, Hotjar (not mailbox storage).	Vendor states user personal data and content are stored/processed on servers in France; specialised French host centre (who-we-are); website hosted by Ecritel, Arradon, France. Named third parties: Verifone/Paybox (payment email), PayPal option, Gandi/Netim (domains), Sirdata + ad agencies (free-tier ads), optional Rainbow video and OnlyOffice. Full mail DC/backup subprocessor list not published.
Summary	Swiss custom-domain email and Open-Xchange Cloud Office (calendar, Drive, docs) from Hostpoint AG, with mailboxes and data hosted in Switzerland.	French freemium webmail and Mail&Cloud suite (MAILO SAS): email, calendar, cloud disk, Mailo Junior for children, and Pro custom domains—hosted in France, proprietary SaaS.
Tags	productivity swiss-hosting email cloud-office open-xchange custom-domain sme imap groupware fadp	productivity privacy freemium saas family french webmail

At a glance: Hostpoint E-Mail & Cloud Office vs Mailo
At a glance	Hostpoint E-Mail & Cloud Office	Mailo
HQ	Rapperswil-Jona, Switzerland	Not listed
Legal entity	Hostpoint AG (CHE-101.974.997)	Not listed
Product	Custom-domain email + Cloud Office (Open-Xchange)	Not listed
Hosting	Hostpoint servers, Digital Realty Glattbrugg (CH)	Not listed
Self-host / OSS	Neither (managed SaaS)	Not listed
Commercial model	Paid per-mailbox tiers; domain required; no free tier	Not listed
HQ / entity	Not listed	MAILO SAS, France (RCS Créteil 851585547)
Hosting (claimed)	Not listed	Servers in France; website host Ecritel (FR)
Model	Not listed	Freemium SaaS (Free / Premium / Pro / Junior / Edu)
Open source	Not listed	No (proprietary MailObject®)
Self-host	Not listed	No
Encryption default	Not listed	TLS + optional server-side PGP (not ZK E2EE)

Key capabilities: Hostpoint E-Mail & Cloud Office vs Mailo
Key capabilities	Hostpoint E-Mail & Cloud Office	Mailo
Swiss-hosted mail	Yes	Not listed
Custom domain IMAP	Yes	Not listed
Open-Xchange Cloud Office	Yes	Not listed
Drive + CalDAV/CardDAV	Yes	Not listed
7-day Swiss support	Yes	Not listed
B2B DPA (GTC annex)	Yes	Not listed
France-hosted (claimed)	Not listed	Yes
Freemium webmail	Not listed	Yes
Mailo Junior	Not listed	Yes
IMAP / ActiveSync	Not listed	Yes
Pro custom domains	Not listed	Yes
Optional PGP (server-side)	Not listed	Yes

Hostpoint E-Mail & Cloud Office

Custom-domain mailboxes with IMAP and free migration
Each plan is one inbox on a domain you control (new or external), with webmail plus IMAP/POP3/SMTP, unlimited forwards, aliases, out-of-office replies, server-side search, and spam/virus filters. Hostpoint’s free migration path (including Audriga-assisted moves from Gmail, GMX, Bluewin, Yahoo, and other hosts) is designed so teams keep historical mail when leaving FreeMail. Requires a domain; not a freemail brand address.
Open-Xchange Cloud Office: calendar, contacts, tasks
Browser suite for multi-calendar scheduling, shared address books, tasks, and appointment booking with free/busy style team scheduling. CalDAV/CardDAV sync targets Outlook, Thunderbird, Apple Calendar, and similar clients. Fits SMEs that want groupware next to IMAP without a full Microsoft 365 tenant.
Hostpoint Drive with desktop and mobile clients
Swiss-hosted file storage included per tier (upgradeable within product limits), with share links, e-mail shares, access controls, and local clients for Windows, macOS, iOS, and Android (Open-Xchange-powered). Business tier adds managing shared folders in teams. This is conventional cloud storage under Hostpoint—not zero-knowledge Drive.
Browser documents and real-time collaboration (Plus/Business)
From Cloud Office Plus upward, edit text, spreadsheets, and presentations in the browser with Microsoft Office file compatibility, real-time multi-user editing, and version history. Basic is mail-plus-calendar oriented; teams that live in shared docs should shortlist Plus or Business rather than Basic.
Swiss ops: dual backups, monitoring, seven-day support
Product pages claim Swiss data location, 24/7 monitoring, DDoS protection, hourly snapshots, daily mail backups with tiered retention (longer on higher tiers), and backup copies in two locations. Support is Swiss-based Mon–Sun daytime via phone, e-mail, WhatsApp, and form—useful for SMEs that need humans, not only tickets.

Mailo

French-hosted webmail with IMAP, EAS, and classic protocols
Webmail plus IMAP4 for clients, Exchange ActiveSync for mobile sync, and POP3 on paid tiers; SMTP relay with account credentials. Vendor states mail and content stay on servers in France. Free tier is ad-supported with lower quotas; Premium unlocks POP3, more aliases, and larger mail/cloud caps. Suits teams that need standard desktop/mobile clients rather than a closed proprietary app only.
Mailo Junior supervised email for children
Child accounts (about ages 6–14) only exchange mail with contacts a parent or teacher validates. Age-adapted mini/junior UIs, no ads on Junior, optional promotion to a standard account while keeping the address. Separate Junior mobile apps. Unique fit for families and schools versus generic consumer mail.
Calendar, virtual disk, and open sync protocols
Shared calendars and tasks, address book, photo albums, and a virtual disk for files with WebDAV/FTP access. CalDAV and CardDAV for external clients. Premium+ can unlock OnlyOffice in-browser editing. Better as an all-in-one Mail&Cloud for SMEs/families than bare IMAP-only privacy mail.
Mailo Pro spaces: custom domains and mutualised storage
Pro Start/5/Modulo style plans share mail+cloud quota across accounts, support custom domains (register, transfer, or declare external), distribution lists, mailbox sharing, resource calendars, and manager tooling. Priority Pro hotline with documented acknowledgement and restoration targets for Pro subscriptions. Aimed at TPE/PME, associations, and municipalities—not a full Google Workspace clone.
Optional server-side PGP and account security controls
Built-in PGP/MIME encrypt and sign in the webmail as a trusted third party (keys managed on Mailo for multi-device convenience). Two-factor authentication, application passwords, connection history, and guardianship-style access options. Not zero-knowledge E2EE by default—use external client crypto if the provider must never hold keys.

Assurance & compliance: Hostpoint E-Mail & Cloud Office vs Mailo
Assurance & compliance	Hostpoint E-Mail & Cloud Office	Mailo
Independent security / no-logs audit	Not found No public third-party no-logs or product security audit PDF for Cloud Office located on official pages.	Not found Charter claims no commercial reading of messages; automated AV/spam scanning on servers. No public third-party audit PDF found.
ISO 27001	Not found Company page describes the Glattbrugg data center as ISO- and FINMA-certified (facility). No Hostpoint-organization ISO 27001 certificate page found in this pass.	Not found No ISO 27001 claim found on legal/security/primary pages researched.
SOC 2 / SOC 3	Not found No public SOC 2/3 report for Hostpoint Cloud Office found.	Not found No SOC 2/3 report referenced on public product pages.
GDPR / EU data protection	Vendor claimed Swiss FADP primary; privacy states GDPR may apply in some processing. EU representative: Hostpoint Limited, Malta. Swiss–EU adequacy eases transfers. Customer remains controller for hosted content.	Vendor claimed French controller; privacy rules cite GDPR and French correspondence secrecy; DPO at dpo@mailo.com; France storage claim.
US CLOUD Act exposure (indicative)	Partial EuropeanStack assessment: Swiss AG, no known US parent, Swiss product residency claims → relatively low ownership exposure vs US SaaS mail. Residual factors: US-listed Digital Realty facility owner (colocation), possible US-group tools on full subprocessor/marketing stack, privacy exceptional-transfer language. Not a clean bill; not legal advice.	Partial EU entity / no known US parent / France-claimed mail hosting, but Verifone and PayPal (US-group) on payment path; full infra subprocessors unpublished. Assessment only—not legal advice.
Data processing agreement (B2B)	Vendor claimed Annex 2 DPA + TOMs published with web-hosting GTC PDF; sub-processor engagement rules and audit rights described. Confirm applicability to your E-Mail & Cloud Office order and obtain current Sub-Processor List.	Not found Privacy rules and terms cover processing; no standalone public B2B DPA download found—request via DPO or Pro channel.
EU AI Act	Not applicable Not an AI product.	Not applicable Traditional email/cloud suite; not marketed as an AI system product.
swiss hosting label	Vendor claimed Company states Hostpoint bears the swiss hosting label (HQ + data location in Switzerland), with rankingCoach exceptions noted.	Not listed

Considerations & known limitations: Hostpoint E-Mail & Cloud Office vs Mailo
Considerations & known limitations	Hostpoint E-Mail & Cloud Office	Mailo
Not zero-access / E2E mail	Medium Standard hosted mail: provider can access mailbox content for operations, spam filtering, and legal process. Unsuitable if your threat model requires only client-held keys.	Not listed
Full subprocessor inventory not self-serve	Medium DPA references a Sub-Processor List and change notifications, but a complete public e-mail-path inventory was not found on the marketing site. Request it (and any US-group vendors) before procurement sign-off.	Not listed
Facility ISO/FINMA vs org certification	Low ISO/FINMA language on public pages refers to the data center facility. Do not treat that as a verified Hostpoint ISMS ISO 27001 without a certificate.	Not listed
Docs collaboration only on higher tiers	Low Browser Office documents and real-time collab start at Plus; team shared-folder management is Business-oriented. Basic is intentionally limited.	Not listed
Customer still owns backup duty	Low GTC state customers remain responsible for their own backups; Hostpoint packages are supplementary and do not guarantee zero data loss.	Not listed
PGP is server-side trusted third party	Not listed	Medium Webmail PGP holds keys on Mailo for multi-device use. Provider-access risk differs from zero-knowledge E2EE defaults at Tuta/Proton. Use external crypto if that is a hard requirement.
Incomplete public subprocessor inventory	Not listed	Medium Privacy rules name payments, domains, and free-tier ads, but not a full list of mail storage, backup, or anti-spam infrastructure vendors. Request annex for B2B risk review.
US-group payment processors	Not listed	Low Checkout shares email with Verifone/Paybox; PayPal is also offered. Limited to billing path per privacy rules, but relevant to CLOUD Act diligence.
Free tier third-party advertising	Not listed	Low Mailo Free shows ad banners via agencies under IAB TCF consent (Sirdata CMP). Premium removes ads. Ad cookies stated as not tied to Mailo profile.
No public ISO/SOC or independent security audit	Not listed	Medium Security posture relies on first-party statements and internal measures. Procurement teams may need questionnaires or NDA evidence.
Free accounts deleted after inactivity	Not listed	Low Mailo Free unused for 365 days can be deleted with content loss. Premium/Pro have different retention rules—plan backups and renewals.

Fit

Hostpoint E-Mail & Cloud Office

Best fit when

Swiss SMEs and freelancers replacing FreeMail with branded @domain mailboxes
Teams that want IMAP mail plus shared calendars, contacts, and Drive in one Swiss panel
Buyers already using Hostpoint domains/hosting who want same-vendor mail and support
Organizations that prioritize Swiss data location messaging and Swiss daytime phone support
Migrators from Gmail/GMX/Bluewin who need an included mailbox migration path

Poor fit when

Security programs that require zero-access / E2E encrypted mail by default
Enterprises needing SSO/SCIM-centric identity and deep SaaS compliance tooling out of the box
Teams that only want free freemail without a domain or paid plan
Self-host or fully open-source groupware mandates
Buyers who need a published independent security audit report before shortlisting

Consider instead when

When: You need end-to-end encrypted, zero-access mail as the primary control
Consider: Proton Mail or Tuta
Hostpoint is conventional hosted Open-Xchange mail, not a zero-knowledge mailbox.
When: You want a broader Swiss cloud suite (kDrive, Swiss Meet, etc.) under one multi-product vendor
Consider: Infomaniak kMail
Compare suite breadth vs Hostpoint’s registrar/hosting + Cloud Office focus.
When: You need Microsoft/Google admin ecosystems, global collaboration defaults, or advanced DLP
Consider: Microsoft 365 or Google Workspace
Trade Swiss-operator simplicity for global SaaS depth and US-group jurisdiction.
When: You want German privacy-oriented hosted mail with OpenPGP-centric workflows
Consider: mailbox.org or Mailfence
Different legal HQ and crypto posture; Hostpoint is Swiss SME groupware-first.

Mailo

Best fit when

EU individuals and families wanting French-hosted mail with calendar and cloud disk in one account
Parents/schools needing supervised child email (Mailo Junior) with contact allow-lists
French SMEs, associations, and municipalities needing custom domains and mutualised Pro storage
Teams that depend on IMAP, EAS, CalDAV, CardDAV, or WebDAV rather than a locked-in app
Buyers who accept freemium ads on free tier or low-cost Premium rather than pure prepaid anonymity mail

Poor fit when

Orgs that require default end-to-end encryption with zero-access provider architecture
Buyers that need open-source server code or official self-hosting
Enterprises needing SOC 2 / ISO 27001 evidence already published on a trust centre
Heavy Google Workspace / Microsoft 365 collaboration suites (docs/drive ecosystem depth)

Consider instead when

When: You need zero-knowledge / default E2EE webmail
Consider: Tuta or Proton Mail
Mailo PGP is optional and server-side trusted third party
When: You want German privacy mail with different encryption/product posture
Consider: Posteo or mailbox.org
Compare protocols, storage bundles, and business features side by side
When: You need Swiss multi-product cloud with mail plus broader suite
Consider: Infomaniak kMail
Different country stack and product breadth
When: You need US Big Tech ecosystem integration at any cost
Consider: Gmail or Microsoft 365 / Outlook.com
Trade EU entity and France residency claims for ecosystem depth

Open questions for due diligence

Hostpoint E-Mail & Cloud Office

What is the current Sub-Processor List for E-Mail & Cloud Office (including spam/AV engines, backup tooling, Audriga, any CDN)?
Does your contract package explicitly attach the web-hosting DPA annex to standalone Cloud Office mailboxes?
Any US-group processors in the live list that would change a CLOUD Act or transfer assessment?
Is there a customer-facing ISO/SOC report for Hostpoint operations beyond data-center facility claims?
Data residency guarantees in writing for dual backup locations (both fully in Switzerland)?

Mailo

Will Mailo sign a GDPR Article 28 DPA with a full subprocessor and transfer annex for Pro customers?
What is the named primary data-centre operator and backup/DR location beyond the France and Ecritel website-host statements?
Is there an independent penetration test, ISO 27001 roadmap, or customer-available security whitepaper?
Where is Rainbow (video) and OnlyOffice data processed relative to the France mail claim?
Current UGAP / public procurement listing status for French public buyers?