Hostpoint E-Mail & Cloud Office vs RAIDBOXES Emails

Compare Hostpoint E-Mail & Cloud Office and RAIDBOXES Emails on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Gmail, Google Workspace, Microsoft 365

Hostpoint E-Mail & Cloud Office

Switzerland· Email Services

Needs review

Shortlist Hostpoint E-Mail & Cloud Office when you need Swiss-hosted custom-domain IMAP mail plus Open-Xchange calendars, Drive, and optional browser docs under Hostpoint AG—with Swiss human support and free mailbox migration. Skip when you require end-to-end zero-access mail (consider Proton Mail) or a full Microsoft 365 / Google Workspace admin stack; for another Swiss multi-product cloud suite, compare Infomaniak kMail.

Swiss-hosted mailCustom domain IMAPOpen-Xchange Cloud OfficeDrive + CalDAV/CardDAV7-day Swiss supportB2B DPA (GTC annex)

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RAIDBOXES Emails

Germany· Email Services

Needs review

Shortlist when you already (or will) host the domain and WordPress stack at RAIDBOXES and need practical multi-mailbox domain email under a German operator with an online DPA. Skip when you need multi-domain density, default E2EE, or email fully independent of a hoster—consider Migadu, Tuta, Posteo, or mailbox.org instead.

German operatorIMAP / SMTPMail Hosting 2.0Online DPAWordPress-adjacentOptional PGP

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Highlighted rows differ between the two products.

Hostpoint E-Mail & Cloud Office vs RAIDBOXES Emails: Snapshot
Feature	Hostpoint E-Mail & Cloud Office	RAIDBOXES Emails
Country of origin	Switzerland	Germany
Category	Email Services	Email Services
Open source	No	No
Self-hosted	No	No
Headquarters	Switzerland	Germany
Legal entity	Hostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil-Jona, Switzerland	Raidboxes GmbH, Hafenstraße 32, 48153 Münster (Amtsgericht Münster HRB 16184)
Governing law	Not listed	German law (company domicile Münster)
US parent / control	No known US parent	No known US parent
CLOUD Act exposure (indicative)	Low	Medium
Hosting / residency	Primary: Hostpoint-operated servers and NetApp storage at Digital Realty (ex-Interxion) Glattbrugg, CH; Swiss e-mail/Drive residency claimed, dual backups, hourly snapshots. swiss hosting label (rankingCoach exception). Migration: Audriga (DE). Full public Sub-Processor List not found—DPA references list. Site analytics: Google Analytics, reCAPTCHA, Hotjar (not mailbox storage).	Email: vendor claims exclusive German data centres and first-party Mail Hosting 2.0 infrastructure (IMAP/SMTP on securemail.pro hostnames); privacy policy still names Heinlein Hosting/mailbox.org under paid email boxes (possible legacy lag). Platform/website: AWS EMEA SARL and DigitalOcean listed for web hosting of the online offer; US-group SaaS includes Intercom, Calendly, Chargebee, Sentry, Google analytics/ads, Mailgun, and others for support, billing, and marketing.
Summary	Swiss custom-domain email and Open-Xchange Cloud Office (calendar, Drive, docs) from Hostpoint AG, with mailboxes and data hosted in Switzerland.	German domain email hosting from Raidboxes GmbH (Münster): Mail Hosting 2.0 with IMAP/SMTP, multi-mailbox plans, optional PGP, and dashboard fit for WordPress agencies—domain must be hosted at RAIDBOXES.
Tags	imap swiss-hosting email cloud-office open-xchange custom-domain sme groupware productivity fadp	imap privacy gdpr email-hosting wordpress germany business-email

At a glance: Hostpoint E-Mail & Cloud Office vs RAIDBOXES Emails
At a glance	Hostpoint E-Mail & Cloud Office	RAIDBOXES Emails
HQ	Rapperswil-Jona, Switzerland	Münster, Germany
Legal entity	Hostpoint AG (CHE-101.974.997)	Raidboxes GmbH (HRB 16184)
Product	Custom-domain email + Cloud Office (Open-Xchange)	Mail Hosting 2.0 domain email
Hosting	Hostpoint servers, Digital Realty Glattbrugg (CH)	Not listed
Self-host / OSS	Neither (managed SaaS)	Not listed
Commercial model	Paid per-mailbox tiers; domain required; no free tier	Not listed
Group	Not listed	team.blue (Belgium) since 2022
Access	Not listed	IMAP / SMTP + webmail
Domain constraint	Not listed	Domain hosted at RAIDBOXES for new mailboxes
Open source	Not listed	No
Self-hosted	Not listed	No

Key capabilities: Hostpoint E-Mail & Cloud Office vs RAIDBOXES Emails
Key capabilities	Hostpoint E-Mail & Cloud Office	RAIDBOXES Emails
Swiss-hosted mail	Yes	Not listed
Custom domain IMAP	Yes	Not listed
Open-Xchange Cloud Office	Yes	Not listed
Drive + CalDAV/CardDAV	Yes	Not listed
7-day Swiss support	Yes	Not listed
B2B DPA (GTC annex)	Yes	Not listed
German operator	Not listed	Yes
IMAP / SMTP	Not listed	Yes
Mail Hosting 2.0	Not listed	Yes
Online DPA	Not listed	Yes
WordPress-adjacent	Not listed	Yes
Optional PGP	Not listed	Yes

Hostpoint E-Mail & Cloud Office

Custom-domain mailboxes with IMAP and free migration
Each plan is one inbox on a domain you control (new or external), with webmail plus IMAP/POP3/SMTP, unlimited forwards, aliases, out-of-office replies, server-side search, and spam/virus filters. Hostpoint’s free migration path (including Audriga-assisted moves from Gmail, GMX, Bluewin, Yahoo, and other hosts) is designed so teams keep historical mail when leaving FreeMail. Requires a domain; not a freemail brand address.
Open-Xchange Cloud Office: calendar, contacts, tasks
Browser suite for multi-calendar scheduling, shared address books, tasks, and appointment booking with free/busy style team scheduling. CalDAV/CardDAV sync targets Outlook, Thunderbird, Apple Calendar, and similar clients. Fits SMEs that want groupware next to IMAP without a full Microsoft 365 tenant.
Hostpoint Drive with desktop and mobile clients
Swiss-hosted file storage included per tier (upgradeable within product limits), with share links, e-mail shares, access controls, and local clients for Windows, macOS, iOS, and Android (Open-Xchange-powered). Business tier adds managing shared folders in teams. This is conventional cloud storage under Hostpoint—not zero-knowledge Drive.
Browser documents and real-time collaboration (Plus/Business)
From Cloud Office Plus upward, edit text, spreadsheets, and presentations in the browser with Microsoft Office file compatibility, real-time multi-user editing, and version history. Basic is mail-plus-calendar oriented; teams that live in shared docs should shortlist Plus or Business rather than Basic.
Swiss ops: dual backups, monitoring, seven-day support
Product pages claim Swiss data location, 24/7 monitoring, DDoS protection, hourly snapshots, daily mail backups with tiered retention (longer on higher tiers), and backup copies in two locations. Support is Swiss-based Mon–Sun daytime via phone, e-mail, WhatsApp, and form—useful for SMEs that need humans, not only tickets.

RAIDBOXES Emails

Mail Hosting 2.0 on RAIDBOXES infrastructure
IMAP/SMTP mailboxes on dedicated hostnames (mail-rb.securemail.pro / smtp-rb.securemail.pro) after the move off the prior mailbox.org cooperation. Vendor claims German data-centre locations and triple-redundant mail servers. Best for teams that want domain mail under the same German WordPress host rather than a separate privacy-mail brand.
Multi-mailbox plans with aliases, forwards, and catch-all
Tiered plans allocate a fixed number of mailboxes and a shared storage pool, plus per-mailbox alias and forwarding quotas, autoresponders, and catch-all (requires a dedicated catch-all mailbox). One connected domain per plan—confirm multi-domain needs before shortlisting.
Spam/virus filters, TLS, optional PGP, ad-free inboxes
All plans include spam and virus filtering, SSL/TLS for transfer, a blacklist checker, webmail, and ad-free inboxes. PGP is optional rather than default end-to-end encryption for every message—teams that need mandatory E2EE workflows should evaluate Tuta or a full mailbox.org stack instead.
Dashboard-adjacent domain and WordPress ops
Mailboxes are ordered from the RAIDBOXES dashboard and are intended to sit next to WordPress hosting and domain management. New RAIDBOXES mailboxes require the domain to be hosted with RAIDBOXES; legacy mailbox.org-linked domains follow a separate migration path documented in the help centre.
Online B2B DPA and German operator
Raidboxes GmbH (Münster) offers an online data processing agreement (AV contract) with technical-organisational measures. Useful for agencies that already sign a DPA for WordPress hosting and want the same counterparty for domain email—still review TOMs and subprocessor scope for mailbox vs platform tooling.

Assurance & compliance: Hostpoint E-Mail & Cloud Office vs RAIDBOXES Emails
Assurance & compliance	Hostpoint E-Mail & Cloud Office	RAIDBOXES Emails
Independent security / no-logs audit	Not found No public third-party no-logs or product security audit PDF for Cloud Office located on official pages.	Not found No public third-party security or no-logs audit report found for RAIDBOXES Emails on primary pages.
ISO 27001	Not found Company page describes the Glattbrugg data center as ISO- and FINMA-certified (facility). No Hostpoint-organization ISO 27001 certificate page found in this pass.	Not found No company-wide ISO 27001 certificate for Raidboxes GmbH found on product/security pages; AWS region ISO mentions are not RAIDBOXES certs.
SOC 2 / SOC 3	Not found No public SOC 2/3 report for Hostpoint Cloud Office found.	Not found No public SOC 2/3 report located for RAIDBOXES Emails.
GDPR / EU data protection	Vendor claimed Swiss FADP primary; privacy states GDPR may apply in some processing. EU representative: Hostpoint Limited, Malta. Swiss–EU adequacy eases transfers. Customer remains controller for hosted content.	Vendor claimed German controller (Raidboxes GmbH); product claims DE server locations and GDPR-aligned deletion; online DPA available. Confirm active mail stack vs privacy-policy mailbox.org listing.
US CLOUD Act exposure (indicative)	Partial EuropeanStack assessment: Swiss AG, no known US parent, Swiss product residency claims → relatively low ownership exposure vs US SaaS mail. Residual factors: US-listed Digital Realty facility owner (colocation), possible US-group tools on full subprocessor/marketing stack, privacy exceptional-transfer language. Not a clean bill; not legal advice.	Partial EU/German entity, no known US parent (team.blue BE group). Medium residual exposure via US-group platform subprocessors (AWS/DigitalOcean for online offer hosting; Intercom, Chargebee, Google tooling, Mailgun, etc.). Mail content path claimed DE-only. Not legal advice.
Data processing agreement (B2B)	Vendor claimed Annex 2 DPA + TOMs published with web-hosting GTC PDF; sub-processor engagement rules and audit rights described. Confirm applicability to your E-Mail & Cloud Office order and obtain current Sub-Processor List.	Vendor claimed Online AV/DPA flow at raidboxes.io/en/dpa/ and DocuSign TOM path documented in help centre.
EU AI Act	Not applicable Not an AI product.	Not applicable Domain email hosting product, not an AI system offering.
swiss hosting label	Vendor claimed Company states Hostpoint bears the swiss hosting label (HQ + data location in Switzerland), with rankingCoach exceptions noted.	Not listed
B Corp certification	Not listed	Vendor claimed Raidboxes GmbH listed as Certified B Corporation on B Lab directory; impact certification, not an information-security audit.

Considerations & known limitations: Hostpoint E-Mail & Cloud Office vs RAIDBOXES Emails
Considerations & known limitations	Hostpoint E-Mail & Cloud Office	RAIDBOXES Emails
Not zero-access / E2E mail	Medium Standard hosted mail: provider can access mailbox content for operations, spam filtering, and legal process. Unsuitable if your threat model requires only client-held keys.	Not listed
Full subprocessor inventory not self-serve	Medium DPA references a Sub-Processor List and change notifications, but a complete public e-mail-path inventory was not found on the marketing site. Request it (and any US-group vendors) before procurement sign-off.	Not listed
Facility ISO/FINMA vs org certification	Low ISO/FINMA language on public pages refers to the data center facility. Do not treat that as a verified Hostpoint ISMS ISO 27001 without a certificate.	Not listed
Docs collaboration only on higher tiers	Low Browser Office documents and real-time collab start at Plus; team shared-folder management is Business-oriented. Basic is intentionally limited.	Not listed
Customer still owns backup duty	Low GTC state customers remain responsible for their own backups; Hostpoint packages are supplementary and do not guarantee zero data loss.	Not listed
Domain must be hosted at RAIDBOXES	Not listed	Medium New mailboxes require the domain on RAIDBOXES. That is convenient for WP customers and a lock-in factor if you only wanted independent mail.
One connected domain per plan	Not listed	Medium Multi-domain operators need multiple plans or another provider; not a Migadu-style multi-domain account model.
PGP optional, not default E2EE	Not listed	Medium Threat models that assume provider-side unreadability by default are a better fit for Tuta or similar products.
US-group platform subprocessors	Not listed	Medium Privacy policy discloses AWS EMEA, DigitalOcean, Intercom, Chargebee, Google tools, Mailgun, and others for website/support/billing/marketing—even while email marketing claims German mail servers. Scope diligence to mailbox vs platform data paths.
Privacy policy may lag Mail Hosting 2.0	Not listed	Low §Email box still lists mailbox.org/Heinlein while marketing claims first-party hosting—confirm live stack and subprocessor annex for your contract.
No public ISO/SOC/mail audit	Not listed	Medium B Corp is not a security certification. Enterprise security questionnaires may need NDA materials or alternative providers with published audits.

Fit

Hostpoint E-Mail & Cloud Office

Best fit when

Swiss SMEs and freelancers replacing FreeMail with branded @domain mailboxes
Teams that want IMAP mail plus shared calendars, contacts, and Drive in one Swiss panel
Buyers already using Hostpoint domains/hosting who want same-vendor mail and support
Organizations that prioritize Swiss data location messaging and Swiss daytime phone support
Migrators from Gmail/GMX/Bluewin who need an included mailbox migration path

Poor fit when

Security programs that require zero-access / E2E encrypted mail by default
Enterprises needing SSO/SCIM-centric identity and deep SaaS compliance tooling out of the box
Teams that only want free freemail without a domain or paid plan
Self-host or fully open-source groupware mandates
Buyers who need a published independent security audit report before shortlisting

Consider instead when

When: You need end-to-end encrypted, zero-access mail as the primary control
Consider: Proton Mail or Tuta
Hostpoint is conventional hosted Open-Xchange mail, not a zero-knowledge mailbox.
When: You want a broader Swiss cloud suite (kDrive, Swiss Meet, etc.) under one multi-product vendor
Consider: Infomaniak kMail
Compare suite breadth vs Hostpoint’s registrar/hosting + Cloud Office focus.
When: You need Microsoft/Google admin ecosystems, global collaboration defaults, or advanced DLP
Consider: Microsoft 365 or Google Workspace
Trade Swiss-operator simplicity for global SaaS depth and US-group jurisdiction.
When: You want German privacy-oriented hosted mail with OpenPGP-centric workflows
Consider: mailbox.org or Mailfence
Different legal HQ and crypto posture; Hostpoint is Swiss SME groupware-first.

RAIDBOXES Emails

Best fit when

WordPress agencies and freelancers standardising on RAIDBOXES for sites, domains, and mail admin
SMEs wanting professional multi-mailbox domain email with standard IMAP clients—not a full Google/Microsoft suite
Teams that need catch-all, aliases, forwards, autoresponders, and ad-free inboxes on one domain
Buyers who require a German legal counterparty and an online B2B DPA for processor agreements
Operators migrating off legacy mailbox.org-linked RAIDBOXES mail toward first-party Mail Hosting 2.0

Poor fit when

Multi-domain mail estates that need many domains under one contract (one connected domain per plan)
Policies requiring default end-to-end encryption for all mail (PGP is optional only)
Buyers who refuse any coupling between mailbox service and domain/WordPress hosting
Teams seeking a full office suite (Drive, collaborative docs, built-in video) rather than domain mail
Procurement that demands public ISO 27001/SOC 2 or independent no-logs audit reports for the mail product

Consider instead when

When: You need multi-domain, usage-based professional mail without WordPress host lock-in
Consider: Migadu
Swiss-operated, standards-based hosting priced by quotas rather than per-domain WordPress adjacency
When: You need default E2EE and a privacy-first client model
Consider: Tuta
Different threat model; less IMAP flexibility than RAIDBOXES
When: You want privacy-oriented German personal/business mail without hosting coupling
Consider: Posteo or mailbox (formerly mailbox.org)
mailbox is also the former RAIDBOXES mail partner and a deeper digital-workplace option
When: You need Google/Microsoft suite collaboration, not just domain mailboxes
Consider: Google Workspace or Microsoft 365
US Big Tech residency and CLOUD Act profile differ sharply—use only if suite features dominate

Open questions for due diligence

Hostpoint E-Mail & Cloud Office

What is the current Sub-Processor List for E-Mail & Cloud Office (including spam/AV engines, backup tooling, Audriga, any CDN)?
Does your contract package explicitly attach the web-hosting DPA annex to standalone Cloud Office mailboxes?
Any US-group processors in the live list that would change a CLOUD Act or transfer assessment?
Is there a customer-facing ISO/SOC report for Hostpoint operations beyond data-center facility claims?
Data residency guarantees in writing for dual backup locations (both fully in Switzerland)?

RAIDBOXES Emails

For a new Mail Hosting 2.0 mailbox, is mailbox.org/Heinlein still a subprocessor for mailbox content, or only a legacy path?
Which German data-centre operators and exact regions host mail storage and backups (primary + DR)?
Does the standard DPA/TOM annex explicitly cover email hosting subprocessors separately from WordPress hosting?
What are published RPO/RTO and restore procedures for mailbox backups?
Are there any upcoming multi-domain plan options or reseller mail SKUs?