Hostpoint E-Mail & Cloud Office vs Swissnode

Compare Hostpoint E-Mail & Cloud Office and Swissnode on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Gmail, Google Workspace, Microsoft 365

Logo: Hostpoint E-Mail & Cloud Office

Hostpoint E-Mail & Cloud Office

Switzerland· Email Services

Needs review

Shortlist Hostpoint E-Mail & Cloud Office when you need Swiss-hosted custom-domain IMAP mail plus Open-Xchange calendars, Drive, and optional browser docs under Hostpoint AG—with Swiss human support and free mailbox migration. Skip when you require end-to-end zero-access mail (consider Proton Mail) or a full Microsoft 365 / Google Workspace admin stack; for another Swiss multi-product cloud suite, compare Infomaniak kMail.

Swiss-hosted mailCustom domain IMAPOpen-Xchange Cloud OfficeDrive + CalDAV/CardDAV7-day Swiss supportB2B DPA (GTC annex)
Logo: Swissnode

Swissnode

Switzerland· Email Services

Needs review

Shortlist Swissnode for lean European cPanel domain email plus shared web or KVM VPS when Spain/EU residency is acceptable and you do not need enterprise compliance packs. Skip when you require live Swiss territorial hosting, E2EE mail, or published DPA/subprocessor inventories—consider Hostpoint, Infomaniak, or Proton Mail instead.

cPanel domain emailKVM VPSSpain data center (vendor)Optional Cloudflare CDNSMB hosting packages
Hostpoint E-Mail & Cloud Office vs Swissnode: Snapshot
FeatureLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud OfficeLogo: SwissnodeSwissnode
Country of originSwitzerlandSwitzerland
CategoryEmail ServicesEmail Services
Open sourceNoNo
Self-hostedNoNo
HeadquartersSwitzerlandSwitzerland
Legal entityHostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil-Jona, SwitzerlandSwissnode (legal form/registry name not clearly published on marketing site)
Governing lawNot listedNot clearly stated on marketing pages; confirm in contract (CH contact vs ES ops)
US parent / controlNo known US parentNo known US parent
CLOUD Act exposure (indicative)LowMedium
Hosting / residencyPrimary: Hostpoint-operated servers and NetApp storage at Digital Realty (ex-Interxion) Glattbrugg, CH; Swiss e-mail/Drive residency claimed, dual backups, hourly snapshots. swiss hosting label (rankingCoach exception). Migration: Audriga (DE). Full public Sub-Processor List not found—DPA references list. Site analytics: Google Analytics, reCAPTCHA, Hotjar (not mailbox storage).Vendor states primary hosting moved to a Spain data center after Swiss DC closure; homepage cites Spanish privacy laws. Site IP geolocates to Spain (Ipcore Datacenters). Optional Cloudflare CDN on web plans (US-group). Off-site backup provider not named. No public subprocessor inventory.
Summary

Swiss custom-domain email and Open-Xchange Cloud Office (calendar, Drive, docs) from Hostpoint AG, with mailboxes and data hosted in Switzerland.

European cPanel email, shared web hosting, and KVM VPS under the Swissnode brand—vendor-stated Spain data center after Swiss DC closure, with optional Cloudflare CDN on web plans.

Tags
At a glance: Hostpoint E-Mail & Cloud Office vs Swissnode
At a glanceLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud OfficeLogo: SwissnodeSwissnode
HQRapperswil-Jona, SwitzerlandNot listed
Legal entityHostpoint AG (CHE-101.974.997)Not listed
ProductCustom-domain email + Cloud Office (Open-Xchange)Not listed
HostingHostpoint servers, Digital Realty Glattbrugg (CH)Not listed
Self-host / OSSNeither (managed SaaS)Not listed
Commercial modelPaid per-mailbox tiers; domain required; no free tierPackage tiers (monthly/yearly); optional antispam add-on
Contact addressNot listedBinzallee 6, 8055 Zurich, CH (public contact page)
Footer / ops addressNot listedMutilva Baja, Navarra, Spain
Primary hosting (vendor)Not listedSpain data center after Swiss DC closure
Core productsNot listedDomain email, cPanel web hosting, KVM VPS
Control panelsNot listedcPanel (shared); Virtualizor (VPS)
Open sourceNot listedNo
Self-hosted productNot listedNo (provider-hosted; VPS gives root on rented VM)
Key capabilities: Hostpoint E-Mail & Cloud Office vs Swissnode
Key capabilitiesLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud OfficeLogo: SwissnodeSwissnode
Swiss-hosted mailYesNot listed
Custom domain IMAPYesNot listed
Open-Xchange Cloud OfficeYesNot listed
Drive + CalDAV/CardDAVYesNot listed
7-day Swiss supportYesNot listed
B2B DPA (GTC annex)YesNot listed
cPanel domain emailNot listedYes
KVM VPSNot listedYes
Spain data center (vendor)Not listedYes
Optional Cloudflare CDNNot listedYes
SMB hosting packagesNot listedYes

Hostpoint E-Mail & Cloud Office

  • Custom-domain mailboxes with IMAP and free migration

    Each plan is one inbox on a domain you control (new or external), with webmail plus IMAP/POP3/SMTP, unlimited forwards, aliases, out-of-office replies, server-side search, and spam/virus filters. Hostpoint’s free migration path (including Audriga-assisted moves from Gmail, GMX, Bluewin, Yahoo, and other hosts) is designed so teams keep historical mail when leaving FreeMail. Requires a domain; not a freemail brand address.

  • Open-Xchange Cloud Office: calendar, contacts, tasks

    Browser suite for multi-calendar scheduling, shared address books, tasks, and appointment booking with free/busy style team scheduling. CalDAV/CardDAV sync targets Outlook, Thunderbird, Apple Calendar, and similar clients. Fits SMEs that want groupware next to IMAP without a full Microsoft 365 tenant.

  • Hostpoint Drive with desktop and mobile clients

    Swiss-hosted file storage included per tier (upgradeable within product limits), with share links, e-mail shares, access controls, and local clients for Windows, macOS, iOS, and Android (Open-Xchange-powered). Business tier adds managing shared folders in teams. This is conventional cloud storage under Hostpoint—not zero-knowledge Drive.

  • Browser documents and real-time collaboration (Plus/Business)

    From Cloud Office Plus upward, edit text, spreadsheets, and presentations in the browser with Microsoft Office file compatibility, real-time multi-user editing, and version history. Basic is mail-plus-calendar oriented; teams that live in shared docs should shortlist Plus or Business rather than Basic.

  • Swiss ops: dual backups, monitoring, seven-day support

    Product pages claim Swiss data location, 24/7 monitoring, DDoS protection, hourly snapshots, daily mail backups with tiered retention (longer on higher tiers), and backup copies in two locations. Support is Swiss-based Mon–Sun daytime via phone, e-mail, WhatsApp, and form—useful for SMEs that need humans, not only tickets.

Swissnode

  • Domain email on cPanel (IMAP/POP/SMTP)

    Business mailboxes on your domain with secure webmail, SpamAssassin-style spam control, virus filtering, DKIM, calendars/contacts, autoresponders, forwarders, filters, and mailing lists on mid-tier plans—protocol-compatible with Outlook, Apple Mail, and mobile clients.

  • cPanel web hosting with Softaculous and LiteSpeed PHP

    Shared and reseller web plans with datacenter SSDs, free panel SSL, multi-PHP, SSH above entry tiers, and Softaculous one-click apps—aimed at brochure sites, WordPress, and small PHP apps rather than container platforms.

  • KVM VPS with RAID-10 enterprise SSDs

    Root-level Linux VPS via KVM, enterprise SSDs, RAID-10 arrays, fixed per-VPS network allotments, and Virtualizor-style management for teams that outgrow shared hosting but still want package SKUs.

  • Optional Cloudflare CDN from the control panel

    Web plans advertise easy Cloudflare integration to cache static assets near visitors—useful for performance, with the tradeoff that enabled CDN traffic can traverse a US-group network path.

  • Backup cadence for VPS (vendor-stated)

    Marketing states daily on-site and weekly off-site VPS backups with rebuilds measured in minutes to an hour after failure—restore SLAs and off-site provider identity should be confirmed in the contract.

Assurance & compliance: Hostpoint E-Mail & Cloud Office vs Swissnode
Assurance & complianceLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud OfficeLogo: SwissnodeSwissnode
Independent security / no-logs audit
Not found

No public third-party no-logs or product security audit PDF for Cloud Office located on official pages.

Not found

No public independent audit report found on swissnode.ch.

ISO 27001
Not found

Company page describes the Glattbrugg data center as ISO- and FINMA-certified (facility). No Hostpoint-organization ISO 27001 certificate page found in this pass.

Not found

No ISO 27001 claim located on official product/security pages.

SOC 2 / SOC 3
Not found

No public SOC 2/3 report for Hostpoint Cloud Office found.

Not found

No SOC 2/3 claim found.

GDPR / EU data protection
Vendor claimed

Swiss FADP primary; privacy states GDPR may apply in some processing. EU representative: Hostpoint Limited, Malta. Swiss–EU adequacy eases transfers. Customer remains controller for hosted content.

Partial

Spain/EU hosting supports EU data-protection analysis, and homepage references Spanish privacy laws; usable privacy policy/DPA text not published on site. Customer remains controller for lawful basis.

US CLOUD Act exposure (indicative)
Partial

EuropeanStack assessment: Swiss AG, no known US parent, Swiss product residency claims → relatively low ownership exposure vs US SaaS mail. Residual factors: US-listed Digital Realty facility owner (colocation), possible US-group tools on full subprocessor/marketing stack, privacy exceptional-transfer language. Not a clean bill; not legal advice.

Partial

No known US parent; primary host Spain/EU. Optional Cloudflare CDN is a US-group subprocessor for web static delivery; off-site backups and other SaaS paths not published. Not a clean low-exposure bill; not legal advice.

Data processing agreement (B2B)
Vendor claimed

Annex 2 DPA + TOMs published with web-hosting GTC PDF; sub-processor engagement rules and audit rights described. Confirm applicability to your E-Mail & Cloud Office order and obtain current Sub-Processor List.

Not found

No public DPA download or B2B processing terms found; request in writing.

EU AI Act
Not applicable

Not an AI product.

Not applicable

Commodity hosting/email/VPS, not an AI product.

swiss hosting label
Vendor claimed

Company states Hostpoint bears the swiss hosting label (HQ + data location in Switzerland), with rankingCoach exceptions noted.

Not listed
Swiss territorial hostingNot listed
Partial

Vendor discloses Swiss DC closed; operations from Spain DC. Contact still Zurich. Do not treat as CH-only residency.

Considerations & known limitations: Hostpoint E-Mail & Cloud Office vs Swissnode
Considerations & known limitationsLogo: Hostpoint E-Mail & Cloud OfficeHostpoint E-Mail & Cloud OfficeLogo: SwissnodeSwissnode
Not zero-access / E2E mail
Medium

Standard hosted mail: provider can access mailbox content for operations, spam filtering, and legal process. Unsuitable if your threat model requires only client-held keys.

Not listed
Full subprocessor inventory not self-serve
Medium

DPA references a Sub-Processor List and change notifications, but a complete public e-mail-path inventory was not found on the marketing site. Request it (and any US-group vendors) before procurement sign-off.

Not listed
Facility ISO/FINMA vs org certification
Low

ISO/FINMA language on public pages refers to the data center facility. Do not treat that as a verified Hostpoint ISMS ISO 27001 without a certificate.

Not listed
Docs collaboration only on higher tiers
Low

Browser Office documents and real-time collab start at Plus; team shared-folder management is Business-oriented. Basic is intentionally limited.

Not listed
Customer still owns backup duty
Low

GTC state customers remain responsible for their own backups; Hostpoint packages are supplementary and do not guarantee zero data loss.

Not listed
Swiss brand vs Spain hostingNot listed
High

Product pages state the Swiss data center closed and services run in Spain; homepage cites Spanish privacy laws. Buyers assuming Zurich colocation from the brand or older materials will mis-classify risk and contractual residency.

Empty privacy pages / no public DPA or certsNot listed
High

Privacy and cookie URLs do not present substantive policy text; ISO/SOC and DPA artifacts were not found. Regulated or enterprise buyers face a heavy offline diligence burden.

Optional Cloudflare CDN (US-group)Not listed
Medium

Web hosting markets Cloudflare integration from cPanel. Enabling CDN can place static content on a US-group network path even when origin is Spain—document this in transfer assessments.

Off-site backup provider not namedNot listed
Medium

Daily on-site and weekly off-site backups are claimed for VPS, but the off-site location/provider is not published—ask before trusting disaster-recovery or residency narratives.

Aging marketing surfaceNot listed
Low

Public site still shows 2013–2018 copyright and sparse modern trust pages; may signal limited investment in public assurance UX even if infrastructure remains operational.

Fit

Hostpoint E-Mail & Cloud Office

Best fit when

  • Swiss SMEs and freelancers replacing FreeMail with branded @domain mailboxes
  • Teams that want IMAP mail plus shared calendars, contacts, and Drive in one Swiss panel
  • Buyers already using Hostpoint domains/hosting who want same-vendor mail and support
  • Organizations that prioritize Swiss data location messaging and Swiss daytime phone support
  • Migrators from Gmail/GMX/Bluewin who need an included mailbox migration path

Poor fit when

  • Security programs that require zero-access / E2E encrypted mail by default
  • Enterprises needing SSO/SCIM-centric identity and deep SaaS compliance tooling out of the box
  • Teams that only want free freemail without a domain or paid plan
  • Self-host or fully open-source groupware mandates
  • Buyers who need a published independent security audit report before shortlisting

Consider instead when

  • When: You need end-to-end encrypted, zero-access mail as the primary control

    Consider: Proton Mail or Tuta

    Hostpoint is conventional hosted Open-Xchange mail, not a zero-knowledge mailbox.

  • When: You want a broader Swiss cloud suite (kDrive, Swiss Meet, etc.) under one multi-product vendor

    Consider: Infomaniak kMail

    Compare suite breadth vs Hostpoint’s registrar/hosting + Cloud Office focus.

  • When: You need Microsoft/Google admin ecosystems, global collaboration defaults, or advanced DLP

    Consider: Microsoft 365 or Google Workspace

    Trade Swiss-operator simplicity for global SaaS depth and US-group jurisdiction.

  • When: You want German privacy-oriented hosted mail with OpenPGP-centric workflows

    Consider: mailbox.org or Mailfence

    Different legal HQ and crypto posture; Hostpoint is Swiss SME groupware-first.

Swissnode

Best fit when

  • Freelancers and micro-SMBs wanting domain IMAP/POP mail with spam filtering and webmail on cPanel
  • Agencies/resellers needing simple shared web packages (Softaculous, multi-PHP, free panel SSL) plus optional VPS upgrade path
  • Teams that prefer standard mail protocols over migrating into Microsoft 365 or Google Workspace
  • Buyers comfortable with Spain/EU hosting under a .ch brand and Swiss contact details
  • Workloads where package-tier hosting and KVM root access matter more than published ISO/SOC packs

Poor fit when

  • Organizations that hard-require Swiss (CH) server residency or nFADP narratives assuming Zurich colocation
  • Procurement needing public DPA, full subprocessor lists, ISO 27001, or SOC 2 on the vendor site
  • Teams needing end-to-end encrypted mail or zero-access webmail (choose Proton-class products)
  • Enterprises expecting Microsoft 365-class collaboration, compliance archives, and admin tooling
  • Buyers who shortlisted the brand solely for “Swiss data center” marketing that product pages no longer support

Consider instead when

  • When: You need Swiss-resident email/office with a broader product catalog and clearer CH hosting claims

    Consider: Hostpoint E-Mail & Cloud Office or Infomaniak kMail

    Fuller Swiss platforms; better when territorial Switzerland is non-negotiable.

  • When: You need end-to-end encrypted mail and open-source clients rather than cPanel hosting

    Consider: Proton Mail

    Different product class: E2EE vs classic hosted IMAP.

  • When: You need full collaboration suites, admin compliance tooling, and ecosystem apps

    Consider: Microsoft 365 or Google Workspace (US-group control planes)

    Richer features; different jurisdiction/CLOUD Act profile.

  • When: You want a larger EU hosting group with broader cloud SKUs

    Consider: IONOS or OVHcloud

    Scale and catalog depth over niche Swissnode packaging.

Open questions for due diligence

Hostpoint E-Mail & Cloud Office

  • What is the current Sub-Processor List for E-Mail & Cloud Office (including spam/AV engines, backup tooling, Audriga, any CDN)?
  • Does your contract package explicitly attach the web-hosting DPA annex to standalone Cloud Office mailboxes?
  • Any US-group processors in the live list that would change a CLOUD Act or transfer assessment?
  • Is there a customer-facing ISO/SOC report for Hostpoint operations beyond data-center facility claims?
  • Data residency guarantees in writing for dual backup locations (both fully in Switzerland)?

Swissnode

  • What is the exact legal entity (registry name, UID/CHE or Spanish NIF) and governing law on the customer contract?
  • Will Swissnode sign a B2B DPA and publish a current subprocessor list (spam filter, backups, payment, support tools)?
  • Exact Spain facility (Ipcore or other) and whether any secondary regions exist for mail, web, and VPS separately?
  • Where are weekly off-site backups stored, and under which provider’s control?
  • Is Cloudflare mandatory, optional, or default for web plans, and can customers disable it for pure Spain origin delivery?
  • What uptime SLA, restore RPO/RTO, and support hours are contractual vs marketing (99.5% backbone claim on homepage)?