Matomo by Stackhero vs Swetrix

Compare Matomo by Stackhero and Swetrix on capabilities, jurisdiction, assurance, and fit for European buyers.

Both listed as alternatives to: Fathom Analytics, Google Analytics, Matomo

Matomo by Stackhero

France· Web Analytics

Needs review

Shortlist when you want full Matomo on a dedicated French-operated bare-metal instance with one-click updates and hourly billing—especially if you prefer unlimited site/seat product framing over hit-metered multi-tenant SaaS. Skip when you need EU-only with no US region option, root/SSH access, or a minimal cookieless counter—consider self-hosted Matomo, Friendly Analytics, or Plausible instead.

Managed MatomoDedicated instanceFrench PaaS operatorISO 27001 (claimed)Automatic DPAEU or US region

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Swetrix

United Kingdom· Web Analytics

Needs review

Shortlist Swetrix when you want cookieless traffic plus product-oriented tools (funnels, RUM, errors, optional Cloud replays) under a UK company with Hetzner DE hosting and AGPLv3 self-host CE. Skip when you need public ISO/SOC packs, zero US-group subprocessors, multi-year cookie retention cohorts, or free forever hosted analytics—consider Plausible Analytics or Simple Analytics for minimal traffic-only privacy analytics, or Matomo for heavyweight self-host control.

Cookieless trackingHetzner DE hostingOpen source (AGPLv3)Self-host CEFunnels + errors + RUMPublic DPA

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Highlighted rows differ between the two products.

Matomo by Stackhero vs Swetrix: Snapshot
Feature	Matomo by Stackhero	Swetrix
Country of origin	France	United Kingdom
Category	Web Analytics	Web Analytics
Open source	Yes	Yes
Self-hosted	No	Yes
Headquarters	France	United Kingdom
Legal entity	Stackhero (RCS Paris 512 366 378, VAT FR92512366378), 1 rue de Stockholm, 75008 Paris, France	Swetrix Ltd (SC797389), Edinburgh, Scotland
Governing law	French law; courts at registered head office (per Terms of service)	Not listed
US parent / control	No known US parent	No known US parent
CLOUD Act exposure (indicative)	Medium	Medium
Hosting / residency	Primary compute: Stackhero bare-metal cloud, customer-chosen region EU (France) or USA. Backups: stored in the EU per Matomo FAQ; encrypted atomic images retained up to ~3 months. Not built on AWS/GCP/Azure as the stated compute substrate. Payment processor (unnamed) handles card data; privacy policy mentions third-party messaging/stats tools without a full named subprocessor table.	Cloud analytics data: Hetzner Online GmbH (Germany) per DPA/Data Policy. End User error monitoring sub-processor: Sentry / Functional Software Inc. (United States). Customer-side Privacy Policy list also includes Paddle (UK payments), Fastmail (Australia business email), AWS (US transactional/marketing email), OpenRouter (US optional AI chat). No known US parent.
Summary	French PaaS-managed Matomo on dedicated bare-metal instances: unlimited sites until capacity, one-click updates, EU or US region choice, with hourly billing and an automatic DPA.	Cookieless, privacy-first web analytics from a UK company: traffic, funnels, errors, and performance on Hetzner in Germany, with AGPLv3 self-host Community Edition and optional Cloud session replays.
Tags	analytics privacy open-source gdpr matomo saas france managed-hosting iso-27001	analytics privacy open-source gdpr cookieless self-host product-analytics

At a glance: Matomo by Stackhero vs Swetrix
At a glance	Matomo by Stackhero	Swetrix
HQ	Paris, France (1 rue de Stockholm, 75008)	Edinburgh, United Kingdom
Legal entity	Stackhero — RCS Paris 512 366 378	Swetrix Ltd (SC797389)
Stack	Open-source Matomo on dedicated Stackhero VM	Not listed
Hosting regions	EU (France) or USA; backups in EU (vendor FAQ)	Not listed
Commercial model	Hourly instance billing; free trial; no standard commitment	Event-volume Cloud subscription; free self-host CE; timed trial
Certifications	ISO 27001:2022 claimed (BAB #254338)	Not listed
Governing law	Not listed	Scotland (Terms)
Primary hosting	Not listed	Hetzner Online GmbH, Germany
License	Not listed	AGPLv3 (Community Edition)
Open source	Not listed	Yes — github.com/Swetrix/swetrix

Key capabilities: Matomo by Stackhero vs Swetrix
Key capabilities	Matomo by Stackhero	Swetrix
Managed Matomo	Yes	Not listed
Dedicated instance	Yes	Not listed
French PaaS operator	Yes	Not listed
ISO 27001 (claimed)	Yes	Not listed
Automatic DPA	Yes	Not listed
EU or US region	Yes	Not listed
Cookieless tracking	Not listed	Yes
Hetzner DE hosting	Not listed	Yes
Open source (AGPLv3)	Not listed	Yes
Self-host CE	Not listed	Yes
Funnels + errors + RUM	Not listed	Yes
Public DPA	Not listed	Yes

Matomo by Stackhero

Dedicated bare-metal Matomo instance
Each customer gets an isolated VM on Stackhero’s own bare-metal cloud (Stackhero DC OS), not shared multi-tenant Matomo. Local disks and included Redis are positioned for high IOPS and heavy traffic—fit teams that outgrow noisy-neighbor shared analytics clouds.
Unlimited sites, members, segments, and goals until capacity
Stackhero does not meter websites, team seats, segments, or goals as product SKUs; you scale by instance size (published up to 16 vCPUs / 64 GB RAM). Retention is limited by disk, not a fixed product TTL—plan storage for long history.
One-click Matomo updates and managed ops (no SSH)
Stackhero delivers Matomo updates for dashboard application; firewall IP rules are customer-configurable. SSH is intentionally unavailable on the managed service—good for reduced surface area, poor fit if you need custom OS packages.
Custom domain, GeoIP2, and dedicated notification email
Point matomo.yourdomain.com with TLS 1.3/ECDSA, ship visitor location via bundled GeoIP2, and send unlimited Matomo reports/alerts through a per-instance email path—reduces glue work after first deploy.
Atomic encrypted daily backups (EU vault)
24-hour atomic image backups (plus event-driven backups on upgrades) are validated, then encrypted (OpenPGP ECDH/Curve25519) and retained up to three months. Vendor FAQ states backups are stored in the EU even when regions differ—confirm dual-region implications for US instances.
Hourly billing with EU or US region choice
Spin services up/down with hourly charging and a single monthly invoice; free trial without payment method. Choose European (France) or USA placement at create time—region is a first-class control for residency, not a hidden default.

Swetrix

Cookieless traffic analytics with hashed sessions
Lightweight script captures pageviews, referrers/UTMs, devices, and city-level geo without cookies or client-side storage. Per the Data Policy, IP and User-Agent are hashed in memory with a daily rotating salt; only a random session id is stored—so you get sessions without long-term cross-day visitor retention.
Funnels, custom events, and goals
Instrument signups, purchases, and other conversions as custom events; build multi-step funnels and goals in the dashboard. Useful for product and growth teams who need drop-off analysis without bolting on a second product-analytics SaaS.
Real-user performance and client error tracking
Records Web Performance API timings (TTFB, DNS, TLS, render, full page load) and optional JavaScript errors with stack/context by page and browser. Bridges marketing traffic views with engineering signals that pure pageview tools omit.
Opt-in Cloud session replays with privacy modes
Cloud projects can call startSessionReplay() to record DOM and interactions; default modes mask text/inputs. Replays are not created by ordinary pageviews—customers must enable them and own consent, masking, and page exclusions. Cloud-only versus Community Edition.
AGPLv3 open source with Docker self-host CE
Core platform is public on GitHub under GNU AGPLv3; Community Edition deploys via official Docker docs with MySQL, ClickHouse, and Redis. CE includes core analytics, events, sessions, funnels, performance, and errors—but not all Cloud extras (replays, some alerts/org/AI features).
Alerts, API, GA import, and team access
Configure alerts to email, Slack, Telegram, Discord, webhooks, or push; pull or push data via the API; import GA4 history; invite organisations with roles or share password-protected/public dashboards. Fits agencies and multi-site operators who outgrow single-user tools.

Assurance & compliance: Matomo by Stackhero vs Swetrix
Assurance & compliance	Matomo by Stackhero	Swetrix
Independent security / no-logs audit	Not found ISO 27001 and bug-bounty openness claimed; no public independent no-logs audit report specific to analytics found.	Not found Searched marketing, DPA, privacy, and data policy; no public independent audit PDF located. Open-source code is available for review.
ISO 27001	Vendor claimed Vendor publishes ISO/IEC 27001:2022 certificate #254338 from the British Assessment Bureau (PDF). Not re-verified against the issuer’s public register in this draft.	Not found No public ISO 27001 certification claim found on primary pages.
SOC 2 / SOC 3	Not found No SOC 2/3 claim found on certifications/privacy/GDPR pages reviewed.	Not found No public SOC 2/3 report found.
GDPR / EU data protection	Vendor claimed French entity; public GDPR & DPA page; customer controller / Stackhero processor model; EU region option for service data.	Vendor claimed UK company; public GDPR/PECR discussion in Data Policy; cookieless design with non-stored IPs for standard analytics; Hetzner DE hosting; public DPA. Optional replays may be personal data depending on configuration—customer assesses legal basis.
US CLOUD Act exposure (indicative)	Partial French entity, no known US parent, non-hyperscaler bare-metal hosting claimed. Medium/partial because USA is a first-class hosting region; EU-only only when the customer creates the service in Europe. Backups stated as EU-stored. Not legal advice.	Partial No known US parent; primary analytics on Hetzner DE. Material exception: Sentry (US) processes End User error data per DPA; Privacy Policy also lists AWS and OpenRouter (US) for customer email/AI. Indicative medium exposure—not a clean bill. Not legal advice.
Data processing agreement (B2B)	Vendor claimed DPA applies automatically with Terms of service; PDF downloadable from the GDPR & DPA page.	Vendor claimed Public DPA at swetrix.com/dpa incorporated by Terms; acceptance by use of Service; signed copy on request.
EU AI Act	Not applicable Web analytics hosting; not positioned as an AI system product.	Not applicable Core product is web analytics, not an AI system. Optional Ask AI / OpenRouter is ancillary; confirm if your deployment enables it.

Considerations & known limitations: Matomo by Stackhero vs Swetrix
Considerations & known limitations	Matomo by Stackhero	Swetrix
Optional US hosting region	Medium Platform offers USA placement alongside France/EU. Mis-selected region or unclear contract language can put visitor analytics outside the EU. Procurements that require EU-only must pin region at create time and in the order form.	Not listed
EU backups when primary is US	Medium FAQ states backups are stored in the EU. If an instance runs in the USA, confirm whether visitor data is dual-homed (US primary + EU backup) and how that affects DPIA and transfer tools.	Not listed
No SSH / managed-only host	Low Cannot install arbitrary system software or agents; support hours stated as CET office hours for basic platform support—not full Matomo application consulting.	Not listed
Limited named subprocessor list	Medium Privacy policy mentions third-party tools and a payment processor without a detailed public subprocessor register. Request the annex in diligence if procurement requires named processors.	Not listed
ISO certificate vendor-published	Low ISO 27001:2022 is claimed with a public PDF and BAB certificate number; validate scope, sites, and validity dates with the certification body before treating it as verified.	Not listed
Matomo privacy configuration is yours	Low Hosting in the EU does not auto-configure consent, IP anonymization, or cookieless modes. Controllers remain responsible for Matomo GDPR tooling and site policy.	Not listed
US-group subprocessors (Sentry, AWS, OpenRouter)	Not listed	Medium Primary analytics hosting is Hetzner DE, but Sentry (US) is an End User error-tracking sub-processor on the DPA, and AWS/OpenRouter appear for customer email/AI. Orgs with strict no-US-cloud rules need explicit acceptance or self-host CE to avoid those paths.
Session replay is opt-in and controller-owned	Not listed	Medium Cloud replays can capture DOM and inputs unless masked. Customers must enable startSessionReplay(), configure privacy modes/exclusions, and provide notices/consent where required—misconfiguration can reintroduce personal data risk that standard cookieless pageviews avoid.
No public ISO/SOC or third-party audit	Not listed	Medium Assurance relies on first-party policies, Hetzner infrastructure claims, and open source. Enterprise questionnaires that hard-gate on certs will stall until materials are provided under NDA or produced.
Cloud vs Community Edition feature gap	Not listed	Low Self-host CE is free and covers core analytics, but replays and several Cloud growth/ops features are limited or Cloud-only. Budget and feature planning must not assume feature parity.
Daily salt rotation limits retention metrics	Not listed	Low Cookieless design deliberately prevents classic multi-day visitor retention. Teams that need that metric class need another product or consented identity.

Fit

Matomo by Stackhero

Best fit when

Teams that want Matomo’s full analytics/admin surface without running OS or Matomo upgrades themselves
Buyers who prefer a dedicated VM and capacity-based limits over multi-tenant hit metering
Orgs consolidating Matomo with other Stackhero-managed open-source services under one French operator
Projects that need hourly elasticity and the ability to stop billing with one click
Controllers who will configure Matomo privacy features themselves and want a signed/automatic DPA plus ISO 27001 claims

Poor fit when

Requirements that forbid any US hosting option or dual-region backup stories—platform publicly offers USA regions
Teams that need SSH, custom kernels, or non-Matomo system agents on the host
Buyers seeking only a lightweight cookieless pageview product (Plausible-class tools are simpler)
Organizations that must self-host inside their own cloud account with no third-party PaaS operator
Use cases needing a named public subprocessor register beyond Stackhero’s high-level privacy/GDPR pages

Consider instead when

When: You want Swiss Matomo-as-a-Service with cookieless defaults and CH product hosts
Consider: Friendly Analytics
Different operator, residency story, and privacy defaults; still Matomo-based.
When: You need enterprise analytics packaging beyond plain managed Matomo
Consider: Piwik PRO
Compare modules, contracts, and hosting regions independently.
When: You only need a minimal open-source-friendly counter with simple SaaS UX
Consider: Plausible Analytics
Far less Matomo depth; different product surface.
When: You require full root control and in-house residency guarantees
Consider: Self-hosted Matomo on your own EU IaaS
Maximum control; you own updates, backups, and hardening.

Swetrix

Best fit when

SMEs, agencies, and product teams replacing GA4 who need cookieless traffic stats without a cookie banner driven only by analytics
Engineering-minded buyers who want error tracking and real-user performance in the same privacy-first dashboard as pageviews
Teams that may enable Cloud session replays later but can treat them as explicit opt-in with their own legal basis
Operators willing to run Docker Community Edition (MySQL/ClickHouse/Redis) when Cloud commercial terms or feature limits do not fit
Buyers who need a public B2B DPA, API access, GA4 import, and multi-channel alerts under a UK legal entity

Poor fit when

Enterprises that require published ISO 27001 / SOC 2 certificates or independent audit PDFs before shortlist
Policies that forbid any US-group subprocessors (Sentry is listed for End User error data; AWS/OpenRouter appear for customer services)
Use cases that depend on long-term cookie-based retention or cross-device identity graphs
Buyers who only want free hosted analytics with no paid Cloud tier and no self-host operations burden
Sites that will run session replays on sensitive flows without capacity to configure masking, exclusions, and consent

Consider instead when

When: You only need minimal cookieless pageviews/referrers with the smallest possible product surface
Consider: Plausible Analytics or Simple Analytics
Swetrix adds funnels, errors, RUM, and Cloud replays; peers stay closer to pure traffic analytics.
When: You need deep on-prem control, plugins, and mature enterprise self-host packaging
Consider: Matomo (self-host or managed EU hosts such as Matomo by Stackhero)
Heavier ops and optional cookies; stronger fit for large controlled deployments.
When: You must stay inside Google advertising measurement and free GA4 ecosystem tooling
Consider: Google Analytics
Trade privacy, consent, and transfer complexity for ads integration and zero software fee.

Open questions for due diligence

Matomo by Stackhero

Will the order form and DPA annex permanently pin the Matomo instance to the EU (France) region with no US failover?
For US-region instances, what exact data is copied to EU backup vaults and under which transfer mechanism?
Who is the unnamed parent company referenced on the About page, and is there any US ownership or PE?
Can ISO 27001 certificate 254338 be validated on the British Assessment Bureau (or successor) public register for current scope/dates?
Which payment, support, and website analytics providers process Stackhero account data (named subprocessor list)?

Swetrix

Can Enterprise contracts exclude or replace Sentry (and other US-group subprocessors) for End User data paths?
Are ISO 27001, SOC 2, or pen-test summaries available under NDA?
What is the exact backup/DR location topology beyond “secure backups” wording on the DPA?
Which Cloud-only features remain permanently out of CE versus delayed open-source release?
For session replay at your traffic volumes, what retention defaults and export/delete SLAs apply on your plan?