| Independent security / no-logs audit | —Not applicableERP suite; not a no-logs privacy network product. Rely on SOC/ISO/C5 attestations instead. | —Not applicableIaaS/data-center provider—not a consumer no-logs VPN. Assurance is via ISO/ISMS and sector qualifications rather than a no-logs report. |
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| ISO 27001 | ⚠️Vendor claimedTrust Center lists ISO 27001 certificates for cloud services and publishes certificate finder entries (e.g. Central / Enterprise Cloud Services). | ⚠️Vendor claimedVendor certifications page: ISO/IEC 27001:2022, AXE REGISTER cert IT18-27702D, valid until 28 Nov 2027; locations Milan & Frosinone. Re-verify serial in procurement. |
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| SOC 2 / SOC 3 | ⚠️Vendor claimedSOC 1 and SOC 2 reports described on Trust Center; many reports customer-gated via SAP for Me / My Trust Center. | ❌Not foundNo SOC 2/3 report advertised on the official certifications page at research time. |
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| GDPR / EU data protection | ⚠️Vendor claimedEU parent entity; Trust Center privacy pages and DPAs reference GDPR processing terms. | ⚠️Vendor claimedItalian controller/processor entity, European hosting messaging, privacy policy, ISO 27018 claim, CISPE; confirm DPA for your processing roles. |
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| US CLOUD Act exposure (indicative) | ⚠️PartialGerman SAP SE parent with no known US parent, but Enterprise Cloud Services explicitly include AWS, Azure, and GCP paths. Medium exposure for hyperscaler-backed tenants. Not legal advice. | ⚠️PartialItalian Seeweb S.r.l., Italian DHH parent, no known US parent; primary hosting on European DCs (not AWS/GCP/Azure). Third-party Swiss/BG facilities and global transit carriers exist. Indicative only—not legal advice. |
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| Data processing agreement (B2B) | ⚠️Vendor claimedSAP states it signs DPAs; Trust Center hosts Data Processing Agreement documents for cloud, support, and professional services. | ⚠️Vendor claimedArt. 28 DPA language used for Seeweb-operated services (e.g. published for Regolo); request current signed DPA + TOMs + subprocessors for core cloud/IaaS contracts. |
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| BSI C5 | ⚠️Vendor claimedTrust Center lists Cloud Computing Compliance Controls Catalogue (C5) audit reports among EU regional offerings. | Not listed |
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| EU AI Act | ⚠️PartialSAP publishes EU AI Act governance materials for Joule Agents and AI features; customer still must assess in-scope AI uses. | ⚠️PartialInfrastructure/GPU provider and Rethic.AI partnership messaging; AI Act duties mainly fall on customer AI systems. Not a full provider high-risk AI assessment by EuropeanStack. |
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| ISO/IEC 27017 (cloud security) | Not listed | ⚠️Vendor claimedAppendix to ISO 27001 certificate on certifications page; same validity window stated. |
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| ISO/IEC 27018 (cloud PII) | Not listed | ⚠️Vendor claimedAppendix to ISO 27001 certificate on certifications page; same validity window stated. |
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| CISPE Data Protection Code of Conduct | Not listed | ⚠️Vendor claimedVendor states CISPE registry presence and European data storage under the Code (since 31 May 2017 on certifications page). |
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| ACN Qualified CSP (QI2/QC2) | Not listed | ⚠️Vendor claimedIaaS qualification for Italian PA; QI2 infrastructure and QC2 for listed products including AI/supercomputing infrastructures (19 Jan 2023 on certifications page). |
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| CSA STAR Level 1 | Not listed | ⚠️Vendor claimedStated for Virtual Private Cloud and Foundation Server PRO (6 July 2022 on certifications page). |
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