ArkiaSuite vs Proton Mail

Vergelijk ArkiaSuite en Proton Mail op mogelijkheden, rechtsgebied, waarborgen en geschiktheid voor Europese kopers.

Beide vermeld als alternatief voor: Google Workspace, Microsoft 365

Logo: ArkiaSuite

ArkiaSuite

France· Office Productivity Suite

Needs review

Shortlist when you want a French all-in-one workspace on operator-owned servers in Savoie with a public Art. 28 DPA and frank security limits. Skip when you need SecNumCloud/HDS, E2EE, mature Apple clients, or multi-admin 24/7 operations. Consider mailbox.org, Kolab Now or Nextcloud instead in those cases.

EU-operatedHosted in FrancePublic Art. 28 DPAFree tierFiles + mail + docs
ArkiaSuite vs Proton Mail: Overzicht
KenmerkLogo: ArkiaSuiteArkiaSuiteLogo: Proton MailProton Mail
Land van herkomstFranceSwitzerland
CategorieOffice Productivity SuiteEmail Services
Open sourceNeeNee
Self-hostedNeeNee
HoofdkantoorFranceNiet vermeld
Juridische entiteitGS Informatique EURL (SIREN 925 179 079, RCS Chambéry)Niet vermeld
VS-moeder / zeggenschapGeen bekende VS-moederNiet vermeld
CLOUD Act-blootstelling (indicatief)MiddelNiet vermeld
EU-hostingstatusGehost in de EUNiet vermeld
Hosting / residentieContent on GS Informatique hardware in Frontenex (primary) and Faverges (encrypted backup). Payments via Stripe Payments Europe (Ireland, US-group payment processor). Password checks via Have I Been Pwned k-anonymity API. TLS via Let's Encrypt. No AWS/GCP/Azure claimed for content.Niet vermeld
Samenvatting

French-hosted all-in-one workspace: cloud files, email, browser office docs, calendar and photo backup on the operator's own servers in Savoie.

Swiss end-to-end encrypted email from Proton AG: zero-access inbox storage, open-source clients, custom domains, and Bridge for desktop IMAP clients.

Tags
In één oogopslag: ArkiaSuite vs Proton Mail
In één oogopslagLogo: ArkiaSuiteArkiaSuiteLogo: Proton MailProton Mail
HQFrontenex, Savoie, FranceNiet vermeld
Legal entityGS Informatique EURL (SIREN 925 179 079)Niet vermeld
Hosting modelOperator-owned servers (not AWS/GCP/Azure)Niet vermeld
Self-hostNo (vendor-operated SaaS)Niet vermeld
Open sourceNoNiet vermeld
Commercial modelFree tier + subscription storage/mail upgradesNiet vermeld
Key capabilities: ArkiaSuite vs Proton Mail
Key capabilitiesLogo: ArkiaSuiteArkiaSuiteLogo: Proton MailProton Mail
EU-operatedJaNiet vermeld
Hosted in FranceJaNiet vermeld
Public Art. 28 DPAJaNiet vermeld
Free tierJaNiet vermeld
Files + mail + docsJaNiet vermeld

ArkiaSuite

  • Operator-owned file sync in Savoie

    ArkiaCloud stores and syncs files from Windows, browser or phone, with expiring password-protected share links, team spaces, trash and prior versions. Primary disks sit in Frontenex; nightly encrypted backups go to a second GS Informatique site in Faverges.

  • Email with optional custom-domain Pro

    ArkiaMail provides ad-free mailboxes with spam filtering and optional two-factor authentication. Free accounts include a limited mailbox; larger boxes and ArkiaMail Pro on the customer's own domain are provisioned as paid add-ons (Pro is set up with the operator, not only self-serve).

  • Browser docs compatible with Office formats

    ArkiaDocs offers word processing, spreadsheets and presentations in the browser with multi-user editing and claimed compatibility with Word, Excel and PowerPoint files, living on the same account as files and mail.

  • Calendar, contacts and photo backup

    ArkiaAgenda syncs shared calendars, contacts and tasks with phone and desktop clients. ArkiaPhotos backs up phone photos and groups them by date, place and face; face templates are computed on Frontenex servers and can be disabled on request.

  • Windows desktop app shipping now

    A native Windows 10/11 64-bit app (site lists version 1.6.0) auto-syncs chosen folders and opens mail, files, docs and calendar in one window. Android is described as in Play Store review; macOS and iOS clients are still in development.

Proton Mail

  • Client-side end-to-end versleuteling

    E-mails worden direct in de browser versleuteld met RSA en AES-256 vóór verzending. Proton-servers verwerken alleen versleutelde tekst, wat toegang voorkomt zelfs onder juridische druk. Berichtinhoud blijft privé, of u nu communiceert met mede-Proton-gebruikers of beschermde links stuurt.

  • PhishGuard en geavanceerde beveiligingstools

    Ingebouwde PhishGuard detecteert phishingpogingen door afzendergedrag en links te analyseren. Functies als verzending ongedaan maken, plannen, uitstellen en nieuwsbrieforganisatie stroomlijnen workflows veilig. PGP-ondersteuning maakt integratie met bestaande versleutelde netwerken mogelijk; zelfvernietigende e-mails voegen controle toe over gevoelige shares.

  • Cross-platform apps en Bridge

    Native apps voor web, mobiel (iOS/Android) en desktop bieden consistente toegang. Proton Mail Bridge integreert met IMAP/SMTP-clients, waardoor versleuteld gebruik in Outlook of Thunderbird mogelijk is zonder beveiliging in te leveren. Geschikt voor professionals die op legacy-tools vertrouwen.

  • Hide-My-Email-aliassen en ecosysteemintegratie

    Via SimpleLogin genereert u wegwerpaliassen om echte adressen te maskeren, spam en tracking te verminderen. Naadloze koppelingen met Proton Calendar, Drive, VPN en Pass creëren een uniforme privacy-suite. Bedrijven krijgen aangepaste domeinen en prioriteitsondersteuning op betaalde plannen.

Assurance & compliance: ArkiaSuite vs Proton Mail
Assurance & complianceLogo: ArkiaSuiteArkiaSuiteLogo: Proton MailProton Mail
Independent security / no-logs audit
Not found

No public third-party security or no-logs audit PDF found on the site.

Niet vermeld
ISO 27001
Not found

No ISO 27001 claim located on arkiasuite.fr.

Niet vermeld
SOC 2 / SOC 3
Not found
Niet vermeld
GDPR / EU data protection
Vendor claimed

French EURL controller/processor; public privacy policy and Art. 28 contract. Confirm fit for your processing roles.

Niet vermeld
US CLOUD Act exposure (indicative)
Partial

French entity with no known US parent; content on operator-owned FR servers. Residual exposure via Stripe (US-group payments) and Have I Been Pwned password API. Not legal advice.

Niet vermeld
Data processing agreement (B2B)
Vendor claimed

Public Art. 28 subcontracting agreement accepted at signup/order; printable signature annex available.

Niet vermeld
EU AI Act
Not applicable

Face grouping on photos is a biometric-adjacent feature for the account holder's own library; product is not marketed as a general-purpose AI system.

Niet vermeld
SecNumCloud / HDS
Not found

Vendor materials do not claim SecNumCloud or HDS; submitter also stated none.

Niet vermeld
Considerations & known limitations: ArkiaSuite vs Proton Mail
Considerations & known limitationsLogo: ArkiaSuiteArkiaSuiteLogo: Proton MailProton Mail
No disk encryption at rest on site
Medium

Vendor states Frontenex disks are protected by physical lock, not encryption at rest. Off-site backups are encrypted because they travel. Theft of powered-off disks or physical access is a different threat model than hyperscaler encrypted volumes.

Niet vermeld
No end-to-end encryption
Medium

Administrator access can technically read stored files. Fine for many SMEs that need server-side search and previews; incompatible with E2EE mandates.

Niet vermeld
Single-operator support and admin
Medium

Art. 28 text states only Gérald Sonzogni has admin access and answers support. Strong accountability, weak redundancy for holidays, illness or exit planning.

Niet vermeld
Limited non-Windows clients
Medium

Windows app ships; Android and Apple clients are not fully released. Browser access mitigates some gaps but not all mobile workflows.

Niet vermeld
No SecNumCloud, HDS or public audit
High

No independent audit, ISO 27001, SOC 2, SecNumCloud or HDS found. Public-sector and health buyers with those gates must look elsewhere.

Niet vermeld
US-group payment subprocessor
Low

Stripe Payments Europe processes cards. Content is said not to leave GS Informatique servers, but payment metadata still involves a US-group processor.

Niet vermeld

Geschiktheid

ArkiaSuite

Best fit when

  • Small French SMEs, associations or municipalities that want one account for files, mail, light office docs and calendar
  • Buyers who treat operator-owned French hardware (not rented hyperscaler VMs) as a hard filter
  • Teams that need a printable GDPR Art. 28 contract without a long sales cycle
  • Windows-first users who can wait on Android/iOS client maturity
  • Organisations that prefer a named local operator reachable by phone over anonymous ticket queues

Poor fit when

  • Regulated workloads that require SecNumCloud, HDS, ISO 27001 or a published independent audit
  • Organisations that require end-to-end encryption or encrypted disks at rest
  • Apple-heavy fleets that need shipping macOS/iOS apps today
  • Enterprises needing contractual uptime SLAs or multi-person follow-the-sun support
  • Buyers who need self-hosting rather than a vendor-operated SaaS

Consider instead when

  • When: You need a mail-centric European suite with a longer public track record

    Consider: mailbox.org or Proton Mail

    Stronger mail heritage; less emphasis on operator-owned photo backup in Savoie

  • When: You want groupware with calendar/mail and more mature multi-platform clients

    Consider: Kolab Now

    Swiss/European groupware peer in the catalog

  • When: You want to operate the stack yourself on chosen EU infrastructure

    Consider: Nextcloud

    Self-host platform rather than GS Informatique-operated SaaS

Proton Mail

Best fit when

Niet vermeld

Poor fit when

Niet vermeld

Open questions for due diligence

ArkiaSuite

  • Which office engine powers ArkiaDocs (OnlyOffice, Collabora, or custom), and what are the known format limits?
  • Will the vendor share a dated subprocessor list and restore-test evidence under NDA for procurement files?
  • What is the realistic RTO/RPO after a Frontenex site loss, beyond the Faverges backup claim?
  • Timeline and feature parity for Android, macOS and iOS apps?
  • Is face grouping acceptable under your DPIA for employee or citizen photos (biometric templates, opt-out process)?

Proton Mail

Niet vermeld