mailbox (formerly mailbox.org) vs Unomed Flows

Encrypted Email and Aliases

Emails benefit from PGP and S/MIME support, with server-side encryption simplifying secure communication. Spam and virus protection filters incoming messages effectively. Plans include aliases—up to 3 on Light, 25+50 on Standard, and 25+250 on Premium—plus custom domains. Unlimited filters and rules help manage inboxes. Tor compatibility adds anonymity options.

Cloud Drive and Office Suite

Drive offers expandable storage in redundant Berlin data centers. Standard provides 5 GB, Premium 50 GB, with further options. The integrated office suite handles word processing, spreadsheets, and collaboration. Shared calendars and address books support teams. Files sync across devices securely.

Video Conferencing and Admin Tools

Meet delivers GDPR-compliant video calls without external providers. For businesses, Admin panels manage users, quotas, and access centrally. XMPP chat integrates for messaging. All powered by green energy, with full GDPR adherence.

Trigger-and-step workflows with mandatory approval

Practices assemble workflows from listed triggers (referral arrived, dictation finished, lab result, refill request, insurer question, and more) and preparation steps (extract, match patient, suggest codes, draft report, file, encrypt-send). The vendor states the last step is always human review and approval before results are used.

Referral intake without retyping

Ready-made template path: when a referral PDF arrives, Flows reads patient and referrer fields, prepares patient creation in the practice system, and prepares a receipt confirmation. Staff confirm the match before anything is written. Aimed at Swiss referral volume rather than generic OCR demos.

ICD-10-GM code suggestions from documentation

After a consultation is documented, Flows can suggest matching ICD-10-GM codes and only enters them once approved. Coding responsibility stays with the professional; the product prepares candidates inside the practice process.

Runs inside existing browser-based PIS UIs

Unomed claims to work on the visible interface of the practice software (like an assistant), without database access or replacing the system. Public list covers 16-plus systems with official partnerships named for Swiss-MR, Axenita, inSuite, Nereida, ePaad and roaadent among others. Desktop-only stacks need a custom discussion.

Dictation and findings preparation

Workflows can turn finished dictations into structured report drafts (including referrer-short versions) and prepare findings for naming and filing into the proposed record. Unclear patient matches are meant to be resolved before filing, not auto-committed.